Network And Sharing Inaccessible - New Issue

[chuckm]

Hi,
I have a Sony VAIO Laptop with Windows Vista Business (No Service Pack.)

There are two separate (related?) problems:

1. I cannot access Network And Sharing Center. I tried the other fix out there (add local service to admin group) and no luck. A little digging and found that when I kill svchost.exe (controlling DCOM Server Process and Plug and Play) I am able to access the Network and Sharing Center. I looked at the sub-processes in that svchost through ProcessExplorer and killed each on individually (except for the Intel processes) and no luck. I have to kill the whole svchost.

2. Second problem is with Windows Installer. I tried unregistering it, copying msiexec.exe from the dvd and re-registering it. I set the Windows Installer Service to start automatically and was able to get it to work long enough to install the Windows Installer Clean Up Utility to remove any funky programs (google updater was installed twice.) But the Installer is again not working. It is inconsistent at best.

No events in Event Viewer. I would rather not have to wipe out the PC.
Thanks,
Chuck

It could be 3rd party software issue. For troubleshooting, start the Vista
with clean boot. This how to may help.
Windows general
How to run Windows OS with a clean boot · How to Run Windows Safe Mode
with Networking · How to setup DHCP for IP Phone How to sort programs in
Start ...
http://www.howtonetworking.com/Windo...owsgeneral.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"chuckm" <chuckm.3lsuk5@no-mx.forums.vistaheads.com> wrote in message
news:chuckm.3lsuk5@no-mx.forums.vistaheads.com...
>
> Hi,
> I have a Sony VAIO Laptop with Windows Vista Business (No Service
> Pack.)
>
> There are two separate (related?) problems:
>
> 1. I cannot access Network And Sharing Center. I tried the other fix
> out there (add local service to admin group) and no luck. A little
> digging and found that when I kill svchost.exe (controlling DCOM Server
> Process and Plug and Play) I am able to access the Network and Sharing
> Center. I looked at the sub-processes in that svchost through
> ProcessExplorer and killed each on individually (except for the Intel
> processes) and no luck. I have to kill the whole svchost.
>
> 2. Second problem is with Windows Installer. I tried unregistering it,
> copying msiexec.exe from the dvd and re-registering it. I set the
> Windows Installer Service to start automatically and was able to get it
> to work long enough to install the Windows Installer Clean Up Utility to
> remove any funky programs (google updater was installed twice.) But the
> Installer is again not working. It is inconsistent at best.
>
> No events in Event Viewer. I would rather not have to wipe out the PC.
>
> Thanks,
> Chuck
>
>
> --
> chuckm
> Posted via http://www.vistaheads.com
>

[chuckm]

Thanks for the quick response.
I'm trying the clean boot to narrow down the problem. I'll update the thread when I find it.
Thanks again.
Chuck

[chuckm]

Hi,
The clean boot worked. I was trying to go service by service to determine the cause but there are just too many. I told the laptop owner to alert me if an application does not work correctly or the issue reappears.
Thanks again.
Chuck

Thank you for update. Please let us what's the problem.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"chuckm" <chuckm.3lwl8e@no-mx.forums.vistaheads.com> wrote in message
news:chuckm.3lwl8e@no-mx.forums.vistaheads.com...
>
> Hi,
> The clean boot worked. I was trying to go service by service to
> determine the cause but there are just too many. I told the laptop owner
> to alert me if an application does not work correctly or the issue
> reappears.
> Thanks again.
> Chuck
>
>
> --
> chuckm
> Posted via http://www.vistaheads.com
>