> My HP laptop is connecting just fine using either it's wireless or
> method. However, I need to change the IP address (I use static
> addresses). When I open the Local Area Connection Status I see the
> usual Local Area Connection Properties when I click the Properties
> button. Clicking "Details" shows my current IP address.
> What happens next is really strange: I see the "Client for Microsoft
> Networks" which appears instantly. If I wait for five or ten minutes
> MAYBE the rest of the usual items will appear. Most times they won't.
> When they do not appear, I try using the Install button. I get the
> three item list (Client, Service, & Protocol) but no matter which one
> choose and click "Add" I get the following message:
> "Could not add the requested feature. The error is: The system cannot
> find the file specified"
> If all the various items DO appear, any attempt to change the IP
> (by highlighting the "Internet Protocol Version 4 (TCP/IPv4) - whose
> is checked) results in the Properties button remaining grayed out. I
> can't double-click it, right-click it, or anything else. Also,
> the TCP/IPv6 entry's box has become UNchecked - and I can't make it
> Since I cannot get to the IP properties, how can I change the IP
> System is Vista Home Premium (32-bit) with all updates and whatnot.
> related messages appear in the Event Viewer.
> Am I making any sense?
A tad belated but you are making a lot of sense! I've faced this
You may have been able to solve this problem by now. But for those who
are facing this issue (like I did a while back) here's the quick tip -
1. Click Start, click Run, type regedit, and then press ENTER.
2. Locate and then click the following registry subkey:
3. Right-click this subkey, click Export, and then save the selected
branch in a file.
4. Click the Network subkey again, and then delete the Config entry.
Do not delete the Network subkey. The Config entry will be reconstructed
when you restart the computer.
5. Restart the computer. You may have to manually turn off the
In my case: I could not install client, service or protocol -
additional details/error messages:
Could not add the requested feature. The error is the system cannot
find the file specified
You must install and enable at least one protocol for this connection
to work. Do you want to select a protocol now?
An unexpected error occured. Not all of your requested changes in
settings could be made.
Found new hardware - Broadcom Netlink Gigabit Ethernet
Windows encountered a problem installing the driver software for your
The system can not find the file specified
Windows found driver software for your device but encountered an error
while attempting to install it
This device is not working properly because Windows cannot load the
drivers required for this device. (Code 31)
could not add the requested feature. The error is:the system cannot
find the file specified.
I tried several approaches but nothing worked till I stumbled upon the
"fix" mentioned above. By the way I am using VISTA business 32bit!
Not sure what the source of the "fix" was, maybe it was this link -
All the best!
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