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Vista name resolution issues (nslookup OK, ping/ie bad)

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  #1 (permalink)  
Old 07-14-2008
qcope
 

Posts: n/a
Vista name resolution issues (nslookup OK, ping/ie bad)
Hi

I've been running vista business ok for a while now but last week something
changed and now I am unable to get name resolution to work correctly.
Nslookup returns sensible results but ping or IE to a domain name do not
work. Ping and IE to an IP address are ok. I have changed dns servers and
internent connections but that doesn't make a difference. Other machines on
the networks that I connect to are OK. The following shows my problem (!) :

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>nslookup www.google.com
Server: ukdc01.imprivata.com
Address: 192.168.40.100

Non-authoritative answer:
Name: www.l.google.com
Addresses: 66.102.9.104
66.102.9.99
66.102.9.147
Aliases: www.google.com


C:\Windows\system32>ping 66.102.9.104

Pinging 66.102.9.104 with 32 bytes of data:
Reply from 66.102.9.104: bytes=32 time=32ms TTL=245
Reply from 66.102.9.104: bytes=32 time=33ms TTL=245

Ping statistics for 66.102.9.104:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 32ms, Maximum = 33ms, Average = 32ms
Control-C
^C
C:\Windows\system32>ping www.google.com
Ping request could not find host www.google.com. Please check the name and
try a
gain.

C:\Windows\system32>ipconfig /flushdns

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

C:\Windows\system32>ipconfig /displaydns

Windows IP Configuration

1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0. 0.0.0.0.0.0.0.ip6.arpa
----------------------------------------
Record Name . . . . . :
1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0. 0.
0.0.0.0.0.0.ip6.arpa.
Record Type . . . . . : 12
Time To Live . . . . : 86400
Data Length . . . . . : 4
Section . . . . . . . : Answer
PTR Record . . . . . : localhost


1.0.0.127.in-addr.arpa
----------------------------------------
Record Name . . . . . : 1.0.0.127.in-addr.arpa.
Record Type . . . . . : 12
Time To Live . . . . : 86400
Data Length . . . . . : 4
Section . . . . . . . : Answer
PTR Record . . . . . : localhost


localhost
----------------------------------------
Record Name . . . . . : localhost
Record Type . . . . . : 1
Time To Live . . . . : 86400
Data Length . . . . . : 4
Section . . . . . . . : Answer
A (Host) Record . . . : 127.0.0.1


localhost
----------------------------------------
Record Name . . . . . : localhost
Record Type . . . . . : 28
Time To Live . . . . : 86400
Data Length . . . . . : 16
Section . . . . . . . : Answer
AAAA Record . . . . . : ::1



C:\Windows\system32>ping www.google.com
Ping request could not find host www.google.com. Please check the name and
try a
gain.

C:\Windows\system32>



Anyone got any good ideas on what I should try out now?





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  #2 (permalink)  
Old 07-14-2008
GTS
 

Posts: n/a
Re: Vista name resolution issues (nslookup OK, ping/ie bad)
Are yor runnng Zone Alarm on the problem machine? If so see
http://download.zonealarm.com/bin/fr...cessIssue.html

--

"qcope" <qcope@discussions.microsoft.com> wrote in message
news:BEFE4877-DD08-4E86-A584-1E6857CE4890@microsoft.com...
> Hi
>
> I've been running vista business ok for a while now but last week
> something
> changed and now I am unable to get name resolution to work correctly.
> Nslookup returns sensible results but ping or IE to a domain name do not
> work. Ping and IE to an IP address are ok. I have changed dns servers and
> internent connections but that doesn't make a difference. Other machines
> on
> the networks that I connect to are OK. The following shows my problem (!)
> :
>
> Microsoft Windows [Version 6.0.6001]
> Copyright (c) 2006 Microsoft Corporation. All rights reserved.
>
> C:\Windows\system32>nslookup www.google.com
> Server: ukdc01.imprivata.com
> Address: 192.168.40.100
>
> Non-authoritative answer:
> Name: www.l.google.com
> Addresses: 66.102.9.104
> 66.102.9.99
> 66.102.9.147
> Aliases: www.google.com
>
>
> C:\Windows\system32>ping 66.102.9.104
>
> Pinging 66.102.9.104 with 32 bytes of data:
> Reply from 66.102.9.104: bytes=32 time=32ms TTL=245
> Reply from 66.102.9.104: bytes=32 time=33ms TTL=245
>
> Ping statistics for 66.102.9.104:
> Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
> Approximate round trip times in milli-seconds:
> Minimum = 32ms, Maximum = 33ms, Average = 32ms
> Control-C
> ^C
> C:\Windows\system32>ping www.google.com
> Ping request could not find host www.google.com. Please check the name and
> try a
> gain.
>
> C:\Windows\system32>ipconfig /flushdns
>
> Windows IP Configuration
>
> Successfully flushed the DNS Resolver Cache.
>
> C:\Windows\system32>ipconfig /displaydns
>
> Windows IP Configuration
>
>
> 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0. 0.0.0.0.0.0.0.ip6.arpa
> ----------------------------------------
> Record Name . . . . . :
> 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0. 0.
> 0.0.0.0.0.0.ip6.arpa.
> Record Type . . . . . : 12
> Time To Live . . . . : 86400
> Data Length . . . . . : 4
> Section . . . . . . . : Answer
> PTR Record . . . . . : localhost
>
>
> 1.0.0.127.in-addr.arpa
> ----------------------------------------
> Record Name . . . . . : 1.0.0.127.in-addr.arpa.
> Record Type . . . . . : 12
> Time To Live . . . . : 86400
> Data Length . . . . . : 4
> Section . . . . . . . : Answer
> PTR Record . . . . . : localhost
>
>
> localhost
> ----------------------------------------
> Record Name . . . . . : localhost
> Record Type . . . . . : 1
> Time To Live . . . . : 86400
> Data Length . . . . . : 4
> Section . . . . . . . : Answer
> A (Host) Record . . . : 127.0.0.1
>
>
> localhost
> ----------------------------------------
> Record Name . . . . . : localhost
> Record Type . . . . . : 28
> Time To Live . . . . : 86400
> Data Length . . . . . : 16
> Section . . . . . . . : Answer
> AAAA Record . . . . . : ::1
>
>
>
> C:\Windows\system32>ping www.google.com
> Ping request could not find host www.google.com. Please check the name and
> try a
> gain.
>
> C:\Windows\system32>
>
>
>
> Anyone got any good ideas on what I should try out now?
>
>
>
>
>



Reply With Quote
  #3 (permalink)  
Old 07-14-2008
qcope
 

Posts: n/a
Re: Vista name resolution issues (nslookup OK, ping/ie bad)
No I am not running Zone Alarm. I did have AVG 7.5 installed. I did have
VMWare Workstation 6 installed, I did have a Nortel VPN client installed.
I've uninstalled all of those but its made no difference.

Once I am back on the internet, I am going to have to spend a good while
reinstalling software to make the machine useable again.

Regards

Quentin

"GTS" wrote:

> Are yor runnng Zone Alarm on the problem machine? If so see
> http://download.zonealarm.com/bin/fr...cessIssue.html
>
> --
>
> "qcope" <qcope@discussions.microsoft.com> wrote in message
> news:BEFE4877-DD08-4E86-A584-1E6857CE4890@microsoft.com...
> > Hi
> >
> > I've been running vista business ok for a while now but last week
> > something
> > changed and now I am unable to get name resolution to work correctly.
> > Nslookup returns sensible results but ping or IE to a domain name do not
> > work. Ping and IE to an IP address are ok. I have changed dns servers and
> > internent connections but that doesn't make a difference. Other machines
> > on
> > the networks that I connect to are OK. The following shows my problem (!)
> > :
> >
> > Microsoft Windows [Version 6.0.6001]
> > Copyright (c) 2006 Microsoft Corporation. All rights reserved.
> >
> > C:\Windows\system32>nslookup www.google.com
> > Server: ukdc01.imprivata.com
> > Address: 192.168.40.100
> >
> > Non-authoritative answer:
> > Name: www.l.google.com
> > Addresses: 66.102.9.104
> > 66.102.9.99
> > 66.102.9.147
> > Aliases: www.google.com
> >
> >
> > C:\Windows\system32>ping 66.102.9.104
> >
> > Pinging 66.102.9.104 with 32 bytes of data:
> > Reply from 66.102.9.104: bytes=32 time=32ms TTL=245
> > Reply from 66.102.9.104: bytes=32 time=33ms TTL=245
> >
> > Ping statistics for 66.102.9.104:
> > Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
> > Approximate round trip times in milli-seconds:
> > Minimum = 32ms, Maximum = 33ms, Average = 32ms
> > Control-C
> > ^C
> > C:\Windows\system32>ping www.google.com
> > Ping request could not find host www.google.com. Please check the name and
> > try a
> > gain.
> >
> > C:\Windows\system32>ipconfig /flushdns
> >
> > Windows IP Configuration
> >
> > Successfully flushed the DNS Resolver Cache.
> >
> > C:\Windows\system32>ipconfig /displaydns
> >
> > Windows IP Configuration
> >
> >
> > 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0. 0.0.0.0.0.0.0.ip6.arpa
> > ----------------------------------------
> > Record Name . . . . . :
> > 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0. 0.
> > 0.0.0.0.0.0.ip6.arpa.
> > Record Type . . . . . : 12
> > Time To Live . . . . : 86400
> > Data Length . . . . . : 4
> > Section . . . . . . . : Answer
> > PTR Record . . . . . : localhost
> >
> >
> > 1.0.0.127.in-addr.arpa
> > ----------------------------------------
> > Record Name . . . . . : 1.0.0.127.in-addr.arpa.
> > Record Type . . . . . : 12
> > Time To Live . . . . : 86400
> > Data Length . . . . . : 4
> > Section . . . . . . . : Answer
> > PTR Record . . . . . : localhost
> >
> >
> > localhost
> > ----------------------------------------
> > Record Name . . . . . : localhost
> > Record Type . . . . . : 1
> > Time To Live . . . . : 86400
> > Data Length . . . . . : 4
> > Section . . . . . . . : Answer
> > A (Host) Record . . . : 127.0.0.1
> >
> >
> > localhost
> > ----------------------------------------
> > Record Name . . . . . : localhost
> > Record Type . . . . . : 28
> > Time To Live . . . . : 86400
> > Data Length . . . . . : 16
> > Section . . . . . . . : Answer
> > AAAA Record . . . . . : ::1
> >
> >
> >
> > C:\Windows\system32>ping www.google.com
> > Ping request could not find host www.google.com. Please check the name and
> > try a
> > gain.
> >
> > C:\Windows\system32>
> >
> >
> >
> > Anyone got any good ideas on what I should try out now?
> >
> >
> >
> >
> >

>
>
>

Reply With Quote
  #4 (permalink)  
Old 07-14-2008
Robert L. \(MS-MVP\)
 

Posts: n/a
Re: Vista name resolution issues (nslookup OK, ping/ie bad)
Do you have any settings in the host file? If not, try clean boot for a
test.
windows faqs
How to run Windows OS with a clean boot How to stop the Messenger
Service ads How to tell who is logged on at a remote computer ...
www.howtonetworking.com/winfaqs.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"qcope" <qcope@discussions.microsoft.com> wrote in message
news:BEFE4877-DD08-4E86-A584-1E6857CE4890@microsoft.com...
> Hi
>
> I've been running vista business ok for a while now but last week
> something
> changed and now I am unable to get name resolution to work correctly.
> Nslookup returns sensible results but ping or IE to a domain name do not
> work. Ping and IE to an IP address are ok. I have changed dns servers and
> internent connections but that doesn't make a difference. Other machines
> on
> the networks that I connect to are OK. The following shows my problem (!)
> :
>
> Microsoft Windows [Version 6.0.6001]
> Copyright (c) 2006 Microsoft Corporation. All rights reserved.
>
> C:\Windows\system32>nslookup www.google.com
> Server: ukdc01.imprivata.com
> Address: 192.168.40.100
>
> Non-authoritative answer:
> Name: www.l.google.com
> Addresses: 66.102.9.104
> 66.102.9.99
> 66.102.9.147
> Aliases: www.google.com
>
>
> C:\Windows\system32>ping 66.102.9.104
>
> Pinging 66.102.9.104 with 32 bytes of data:
> Reply from 66.102.9.104: bytes=32 time=32ms TTL=245
> Reply from 66.102.9.104: bytes=32 time=33ms TTL=245
>
> Ping statistics for 66.102.9.104:
> Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
> Approximate round trip times in milli-seconds:
> Minimum = 32ms, Maximum = 33ms, Average = 32ms
> Control-C
> ^C
> C:\Windows\system32>ping www.google.com
> Ping request could not find host www.google.com. Please check the name and
> try a
> gain.
>
> C:\Windows\system32>ipconfig /flushdns
>
> Windows IP Configuration
>
> Successfully flushed the DNS Resolver Cache.
>
> C:\Windows\system32>ipconfig /displaydns
>
> Windows IP Configuration
>
>
> 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0. 0.0.0.0.0.0.0.ip6.arpa
> ----------------------------------------
> Record Name . . . . . :
> 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0. 0.
> 0.0.0.0.0.0.ip6.arpa.
> Record Type . . . . . : 12
> Time To Live . . . . : 86400
> Data Length . . . . . : 4
> Section . . . . . . . : Answer
> PTR Record . . . . . : localhost
>
>
> 1.0.0.127.in-addr.arpa
> ----------------------------------------
> Record Name . . . . . : 1.0.0.127.in-addr.arpa.
> Record Type . . . . . : 12
> Time To Live . . . . : 86400
> Data Length . . . . . : 4
> Section . . . . . . . : Answer
> PTR Record . . . . . : localhost
>
>
> localhost
> ----------------------------------------
> Record Name . . . . . : localhost
> Record Type . . . . . : 1
> Time To Live . . . . : 86400
> Data Length . . . . . : 4
> Section . . . . . . . : Answer
> A (Host) Record . . . : 127.0.0.1
>
>
> localhost
> ----------------------------------------
> Record Name . . . . . : localhost
> Record Type . . . . . : 28
> Time To Live . . . . : 86400
> Data Length . . . . . : 16
> Section . . . . . . . : Answer
> AAAA Record . . . . . : ::1
>
>
>
> C:\Windows\system32>ping www.google.com
> Ping request could not find host www.google.com. Please check the name and
> try a
> gain.
>
> C:\Windows\system32>
>
>
>
> Anyone got any good ideas on what I should try out now?
>
>
>
>
>


Reply With Quote
  #5 (permalink)  
Old 07-14-2008
qcope
 

Posts: n/a
Re: Vista name resolution issues (nslookup OK, ping/ie bad)
There are no entries, apart from the default in hosts file. Not sure what you
mean about a clean boot. Are you suggesting a reboot? I have done that quite
a few times so far :-(

If I am understanding the results of ifconfig /displaycache, then any
entries that I had placed in hosts, would have been displayed in the output
from this command.

Q

"Robert L. (MS-MVP)" wrote:

> Do you have any settings in the host file? If not, try clean boot for a
> test.
> windows faqs
> How to run Windows OS with a clean boot How to stop the Messenger
> Service ads How to tell who is logged on at a remote computer ...
> www.howtonetworking.com/winfaqs.htm
>
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
> "qcope" <qcope@discussions.microsoft.com> wrote in message
> news:BEFE4877-DD08-4E86-A584-1E6857CE4890@microsoft.com...
> > Hi
> >
> > I've been running vista business ok for a while now but last week
> > something
> > changed and now I am unable to get name resolution to work correctly.
> > Nslookup returns sensible results but ping or IE to a domain name do not
> > work. Ping and IE to an IP address are ok. I have changed dns servers and
> > internent connections but that doesn't make a difference. Other machines
> > on
> > the networks that I connect to are OK. The following shows my problem (!)
> > :
> >
> > Microsoft Windows [Version 6.0.6001]
> > Copyright (c) 2006 Microsoft Corporation. All rights reserved.
> >
> > C:\Windows\system32>nslookup www.google.com
> > Server: ukdc01.imprivata.com
> > Address: 192.168.40.100
> >
> > Non-authoritative answer:
> > Name: www.l.google.com
> > Addresses: 66.102.9.104
> > 66.102.9.99
> > 66.102.9.147
> > Aliases: www.google.com
> >
> >
> > C:\Windows\system32>ping 66.102.9.104
> >
> > Pinging 66.102.9.104 with 32 bytes of data:
> > Reply from 66.102.9.104: bytes=32 time=32ms TTL=245
> > Reply from 66.102.9.104: bytes=32 time=33ms TTL=245
> >
> > Ping statistics for 66.102.9.104:
> > Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
> > Approximate round trip times in milli-seconds:
> > Minimum = 32ms, Maximum = 33ms, Average = 32ms
> > Control-C
> > ^C
> > C:\Windows\system32>ping www.google.com
> > Ping request could not find host www.google.com. Please check the name and
> > try a
> > gain.
> >
> > C:\Windows\system32>ipconfig /flushdns
> >
> > Windows IP Configuration
> >
> > Successfully flushed the DNS Resolver Cache.
> >
> > C:\Windows\system32>ipconfig /displaydns
> >
> > Windows IP Configuration
> >
> >
> > 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0. 0.0.0.0.0.0.0.ip6.arpa
> > ----------------------------------------
> > Record Name . . . . . :
> > 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0. 0.
> > 0.0.0.0.0.0.ip6.arpa.
> > Record Type . . . . . : 12
> > Time To Live . . . . : 86400
> > Data Length . . . . . : 4
> > Section . . . . . . . : Answer
> > PTR Record . . . . . : localhost
> >
> >
> > 1.0.0.127.in-addr.arpa
> > ----------------------------------------
> > Record Name . . . . . : 1.0.0.127.in-addr.arpa.
> > Record Type . . . . . : 12
> > Time To Live . . . . : 86400
> > Data Length . . . . . : 4
> > Section . . . . . . . : Answer
> > PTR Record . . . . . : localhost
> >
> >
> > localhost
> > ----------------------------------------
> > Record Name . . . . . : localhost
> > Record Type . . . . . : 1
> > Time To Live . . . . : 86400
> > Data Length . . . . . : 4
> > Section . . . . . . . : Answer
> > A (Host) Record . . . : 127.0.0.1
> >
> >
> > localhost
> > ----------------------------------------
> > Record Name . . . . . : localhost
> > Record Type . . . . . : 28
> > Time To Live . . . . : 86400
> > Data Length . . . . . : 16
> > Section . . . . . . . : Answer
> > AAAA Record . . . . . : ::1
> >
> >
> >
> > C:\Windows\system32>ping www.google.com
> > Ping request could not find host www.google.com. Please check the name and
> > try a
> > gain.
> >
> > C:\Windows\system32>
> >
> >
> >
> > Anyone got any good ideas on what I should try out now?
> >
> >
> >
> >
> >

>
>

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