RE: ZHONE 6218 & Vista Basic local access only. Help?
If anyone was looking to help, or not, not to worry. I wrote down everything
I could gather off of the old Comtrend in user mode and after manually
entering all the info I could in the ZHONE, I got it to work with only a few
tweaks. It's supposed to be automatic...Imagine that....and tech support
would not walk me through the settings of the ZHONE...they probably didn't
> I'm running a Comtrend CT-5621 modem right now and have been for quite some
> time with no problems. My ISP Illinois consolidated communications gave it to
> me awhile back. I went in to get the new one they had to offer since I set up
> the neighbor's new dsl connection and saw they had the ZHONE 6218-I2-200-0CC
> ASDL2+ 4 port WIFI ANNEX. I came home, disconnected the Comtrend and hook up
> the ZHONE, but only can get a local connection. I've contacted my ISP tech
> support about this three times and each operator blamed something else. One
> said my NIC card, one said reinstall the browser, one said call the computer
> manufacturer. I have done a clean install of Vista and have finally got all
> the updates. But, still the same. The ZHONE is found as a new connection and
> named such with local access only. I cannot get into the Comtrend to fully
> check the settings because tech support says they don't know it...I've hard
> reset it but it's still not the defaults...I can get into user mode and alot
> of info such as DNS and such....
> Can anyone help me with this? I just can't figure out how the Comtrend will
> connect with no problem and the ZHONE won't...
> Thanks for any help.