ZHONE 6218 & Vista Basic local access only. Help?

I'm running a Comtrend CT-5621 modem right now and have been for quite some
time with no problems. My ISP Illinois consolidated communications gave it to
me awhile back. I went in to get the new one they had to offer since I set up
the neighbor's new dsl connection and saw they had the ZHONE 6218-I2-200-0CC
ASDL2+ 4 port WIFI ANNEX. I came home, disconnected the Comtrend and hook up
the ZHONE, but only can get a local connection. I've contacted my ISP tech
support about this three times and each operator blamed something else. One
said my NIC card, one said reinstall the browser, one said call the computer
manufacturer. I have done a clean install of Vista and have finally got all
the updates. But, still the same. The ZHONE is found as a new connection and
named such with local access only. I cannot get into the Comtrend to fully
check the settings because tech support says they don't know it...I've hard
reset it but it's still not the defaults...I can get into user mode and alot
of info such as DNS and such....
Can anyone help me with this? I just can't figure out how the Comtrend will
connect with no problem and the ZHONE won't...
Thanks for any help.
Chris

If anyone was looking to help, or not, not to worry. I wrote down everything
I could gather off of the old Comtrend in user mode and after manually
entering all the info I could in the ZHONE, I got it to work with only a few
tweaks. It's supposed to be automatic...Imagine that....and tech support
would not walk me through the settings of the ZHONE...they probably didn't
know how...

"Benzoman" wrote:

> I'm running a Comtrend CT-5621 modem right now and have been for quite some
> time with no problems. My ISP Illinois consolidated communications gave it to
> me awhile back. I went in to get the new one they had to offer since I set up
> the neighbor's new dsl connection and saw they had the ZHONE 6218-I2-200-0CC
> ASDL2+ 4 port WIFI ANNEX. I came home, disconnected the Comtrend and hook up
> the ZHONE, but only can get a local connection. I've contacted my ISP tech
> support about this three times and each operator blamed something else. One
> said my NIC card, one said reinstall the browser, one said call the computer
> manufacturer. I have done a clean install of Vista and have finally got all
> the updates. But, still the same. The ZHONE is found as a new connection and
> named such with local access only. I cannot get into the Comtrend to fully
> check the settings because tech support says they don't know it...I've hard
> reset it but it's still not the defaults...I can get into user mode and alot
> of info such as DNS and such....
> Can anyone help me with this? I just can't figure out how the Comtrend will
> connect with no problem and the ZHONE won't...
> Thanks for any help.
> Chris

Did you ever fixed the problem? I have the same one and I cannot connect wirless