shared printer issues

2 computers with vista home professional. Printer can be shared (canon
i550). wWhen laptop is shut down, printer has to be reinstalled. When I
look at printer properties ports are no longer shown, sharing does not
mention name of printer, yet genral shows that canon i550 is printer. Any
suggestions please.

For a start, there is NO vista home professional!!!!!
And, how do you have the Printer set up?
Are both computers Networked properly?
Do you use a Router?
--
Mick Murphy - Qld - Australia


"Carmel" wrote:

> 2 computers with vista home professional. Printer can be shared (canon
> i550). wWhen laptop is shut down, printer has to be reinstalled. When I
> look at printer properties ports are no longer shown, sharing does not
> mention name of printer, yet genral shows that canon i550 is printer. Any
> suggestions please.

We have seen some cases like this one. 1. try to install latest printer
driver. 2. Install the printer as local printer first and then remap it as
network printer. The following links may help too.

Vista reports shared printer offline after rebooting
http://chicagotech.net/netforums/viewtopic.php?t=4512

Vista: HP Printer gets "lost"
http://chicagotech.net/netforums/viewtopic.php?t=4513

Vista Print Issues
Fix printer sharing in Vista by installing local port first ... Many
Vista printer issues are solved by installing the printer as a Local Printer
....
www.chicagotech.net/vista/vistaprint.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"Carmel" <Carmel@discussions.microsoft.com> wrote in message
news:25F47D08-F371-4FEC-A057-E603D84F90D9@microsoft.com...
>2 computers with vista home professional. Printer can be shared (canon
> i550). wWhen laptop is shut down, printer has to be reinstalled. When I
> look at printer properties ports are no longer shown, sharing does not
> mention name of printer, yet genral shows that canon i550 is printer.
> Any
> suggestions please.

Did you try adding the printer using Administrator privs? Just go to the
Control Panel > Printers > Add Printer Icon (right-click) > Run As
Administrator > Add Printer. This process gave me access to the network
printer. Unfortunately, MS Word will not work at all if the network
printer is setup as the default and not added by the administrator.


--
umbrellasys