When I helped the senior discover his problem, I used my USB wireless
device to show him (and HP support)that the built in wireless was bad.
If the external device works, you're done. If it fails also. I would
look at the wireless router as the source of the problem. They do fail.
My neighbor had this a router die and I used the USB wireless (and an
extra router I had at the time) to show him his wireless part of the
router died. New router fixed him up.
If you have Vista on the laptop, there is a free Microsoft internet
connectivity tool you can download and run to see if your router is
Vista compliant - some older ones are not. GO here for it:
Anonymous (7/5/2008)[hr]Post in reply to: Mykegae
> Borrow or buy another wireless device( USB wireless adapter or PCMCIA
> card (if you have the slot)) and see if that works . I helped a senior
> recently with an HP laptop that had the same problem - seems to be a
> common problem and the solution turned out to be a new motherboard.
> You can get a new card or USB for around $40.
> Well first of all, thanks for the reply. Anyway, I should note two things:
> 1) This has happened before, about a year ago. At the time I still had my one year warranty so my laptop was shipped back to the company. They didn't give me a new motherboard though, instead they gave me a new laptop of the same kind.
> 2) When I woke up this morning and turned on my computer, the internet worked. Unfortunately it stopped working again about an hour later and hasn't worked since. I still get the same error messages and everything, the only change was that it worked for about an hour.
> Since it worked for an hour this morning, could that mean that it's not a motherboard issue? I hope that's it and that I can access the internet again after buying a USB Wireless Adapter. But if I buy it and I still can't access the internet, then what? It's still a motherboard issue even though it worked today for a short time?
> Post Originated from http://www.VistaForums.com Vista Support Forums