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Laptop connected, but no internet (plz help)

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  #1 (permalink)  
Old 03-18-2008
shadymonkey
 

Posts: n/a
Laptop connected, but no internet (plz help)

i just got a new vista laptop and i have connected to my home router
when i first got it. the next day i couldnt connect at all (well) it
says im connected, with full bars but i cant seem to be able to browse
the internet or get any kind of internet connectivity. i've search and
tried the the whole disabling QoA and IPv6, but that doesnt work,
neither does uninstalling or repairing the wifi driver thing. is there a
real solution to this? can someone please help me.

(i also removed the Norton program, but still nothing)


--
shadymonkey
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  #2 (permalink)  
Old 03-18-2008
Bob Willard
 

Posts: n/a
Re: Laptop connected, but no internet (plz help)
shadymonkey wrote:
> i just got a new vista laptop and i have connected to my home router
> when i first got it. the next day i couldnt connect at all (well) it
> says im connected, with full bars but i cant seem to be able to browse
> the internet or get any kind of internet connectivity. i've search and
> tried the the whole disabling QoA and IPv6, but that doesnt work,
> neither does uninstalling or repairing the wifi driver thing. is there a
> real solution to this? can someone please help me.
>
> (i also removed the Norton program, but still nothing)
>
>


Did you disable the windows firewall?

Can you PING-by-number and PING-by-name, both from your laptop to
another PC on that router; and, from another PC to your laptop
(both ways)?

What does IPCONFIG/ALL show? Hint: click on Start, AllPrograms,
Accessories, CommandPrompt; then type IPCONFIG/ALL >IPCONFIG.TXT
and copy that .TXT file into a reply.
--
Cheers, Bob
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  #3 (permalink)  
Old 03-18-2008
shadymonkey
 

Posts: n/a
Re: Laptop connected, but no internet (plz help)

i tried turning off the firewall, but to no avail. heres the txt file


Windows IP Configuration

Host Name . . . . . . . . . . . . : Miles-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : myhome.westell.com

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : myhome.westell.com
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi
Adapter
Physical Address. . . . . . . . . : 00-1F-3A-2E-43-CD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::e5ff:8ea0:356e:20c4%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.46(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, March 18, 2008 1:58:24
PM
Lease Expires . . . . . . . . . . : Wednesday, March 19, 2008
1:58:25 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 218111802
DNS Servers . . . . . . . . . . . : 192.168.1.1
192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : myhome.westell.com
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1E-68-0D-84-7D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . : myhome.westell.com
Description . . . . . . . . . . . : isatap.myhome.westell.com
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:192.168.1.46%13(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.1
192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:cf2e:308c:3828:dc:3f57:fed1(Preferred)
Link-local IPv6 Address . . . . . :
fe80::3828:dc:3f57:fed1%10(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled


--
shadymonkey
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  #4 (permalink)  
Old 03-19-2008
Barb Bowman
 

Posts: n/a
Re: Laptop connected, but no internet (plz help)
I don't see that you disabled IPv6 as you said you did. What router
do you have? does it have the latest firmware? is it on the Vista
HCL list?
http://winqual.microsoft.com/HCL/Pro...=v&cid=712&g=d

On Tue, 18 Mar 2008 15:07:03 -0500, shadymonkey
<shadymonkey.36hin0@no-mx.forums.net> wrote:

>
>i tried turning off the firewall, but to no avail. heres the txt file
>
>
>Windows IP Configuration
>
>Host Name . . . . . . . . . . . . : Miles-PC
>Primary Dns Suffix . . . . . . . :
>Node Type . . . . . . . . . . . . : Hybrid
>IP Routing Enabled. . . . . . . . : No
>WINS Proxy Enabled. . . . . . . . : No
>DNS Suffix Search List. . . . . . : myhome.westell.com
>
>Wireless LAN adapter Wireless Network Connection:
>
>Connection-specific DNS Suffix . : myhome.westell.com
>Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi
>Adapter
>Physical Address. . . . . . . . . : 00-1F-3A-2E-43-CD
>DHCP Enabled. . . . . . . . . . . : Yes
>Autoconfiguration Enabled . . . . : Yes
>Link-local IPv6 Address . . . . . :
>fe80::e5ff:8ea0:356e:20c4%12(Preferred)
>IPv4 Address. . . . . . . . . . . : 192.168.1.46(Preferred)
>Subnet Mask . . . . . . . . . . . : 255.255.255.0
>Lease Obtained. . . . . . . . . . : Tuesday, March 18, 2008 1:58:24
>PM
>Lease Expires . . . . . . . . . . : Wednesday, March 19, 2008
>1:58:25 PM
>Default Gateway . . . . . . . . . : 192.168.1.1
>DHCP Server . . . . . . . . . . . : 192.168.1.1
>DHCPv6 IAID . . . . . . . . . . . : 218111802
>DNS Servers . . . . . . . . . . . : 192.168.1.1
>192.168.1.1
>NetBIOS over Tcpip. . . . . . . . : Enabled
>
>Ethernet adapter Local Area Connection:
>
>Media State . . . . . . . . . . . : Media disconnected
>Connection-specific DNS Suffix . : myhome.westell.com
>Description . . . . . . . . . . . : NVIDIA nForce Networking
>Controller
>Physical Address. . . . . . . . . : 00-1E-68-0D-84-7D
>DHCP Enabled. . . . . . . . . . . : Yes
>Autoconfiguration Enabled . . . . : Yes
>
>Tunnel adapter Local Area Connection* 6:
>
>Connection-specific DNS Suffix . : myhome.westell.com
>Description . . . . . . . . . . . : isatap.myhome.westell.com
>Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
>DHCP Enabled. . . . . . . . . . . : No
>Autoconfiguration Enabled . . . . : Yes
>Link-local IPv6 Address . . . . . :
>fe80::5efe:192.168.1.46%13(Preferred)
>Default Gateway . . . . . . . . . :
>DNS Servers . . . . . . . . . . . : 192.168.1.1
>192.168.1.1
>NetBIOS over Tcpip. . . . . . . . : Disabled
>
>Tunnel adapter Local Area Connection* 11:
>
>Media State . . . . . . . . . . . : Media disconnected
>Connection-specific DNS Suffix . :
>Description . . . . . . . . . . . : 6TO4 Adapter
>Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
>DHCP Enabled. . . . . . . . . . . : No
>Autoconfiguration Enabled . . . . : Yes
>
>Tunnel adapter Local Area Connection* 14:
>
>Connection-specific DNS Suffix . :
>Description . . . . . . . . . . . : Teredo Tunneling
>Pseudo-Interface
>Physical Address. . . . . . . . . : 02-00-54-55-4E-01
>DHCP Enabled. . . . . . . . . . . : No
>Autoconfiguration Enabled . . . . : Yes
>IPv6 Address. . . . . . . . . . . :
>2001:0:cf2e:308c:3828:dc:3f57:fed1(Preferred)
>Link-local IPv6 Address . . . . . :
>fe80::3828:dc:3f57:fed1%10(Preferred)
>Default Gateway . . . . . . . . . : ::
>NetBIOS over Tcpip. . . . . . . . : Disabled

--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
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  #5 (permalink)  
Old 03-20-2008
shadymonkey
 

Posts: n/a
Re: Laptop connected, but no internet (plz help)

the router isnt on the list, its a Westell D90-327W15-06 (guessing why),
and i had disabled the IPv6 one, but when i "diagnose/repair" it i think
it switches back. also the computer hooked directly to the router is a
Mac OSX, but im pretty sure that doesnt have anything to do with it.
also i've tried connecting to a linksys in my area but the same happens.


--
shadymonkey
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  #6 (permalink)  
Old 03-20-2008
Dan
 

Posts: n/a
Re: Laptop connected, but no internet (plz help)
I got the same problem, when i connect it via Wireless it recognise my
network but no internet connection available. However, when I connect it via
LAN it does not recognise my network at all, the network name "Unidentify
network" even thought there is a name attached to the network.
I have this same problem with my other Vista Business machine but I can fix
it by disable/enable the adapter but with the Toshiba R400, nothing happens.
I have updated my router with the latest firmware, and Ms have tested my
router to be Vista compatible...

"shadymonkey" wrote:

>
> the router isnt on the list, its a Westell D90-327W15-06 (guessing why),
> and i had disabled the IPv6 one, but when i "diagnose/repair" it i think
> it switches back. also the computer hooked directly to the router is a
> Mac OSX, but im pretty sure that doesnt have anything to do with it.
> also i've tried connecting to a linksys in my area but the same happens.
>
>
> --
> shadymonkey
>

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  #7 (permalink)  
Old 03-20-2008
Barb Bowman
 

Posts: n/a
Re: Laptop connected, but no internet (plz help)
please follow these instructions to unbind IPv6
http://digitalmediaphile.wordpress.c...windows-vista/


On Wed, 19 Mar 2008 21:21:10 -0500, shadymonkey
<shadymonkey.36juo0@no-mx.forums.net> wrote:

>
>the router isnt on the list, its a Westell D90-327W15-06 (guessing why),
>and i had disabled the IPv6 one, but when i "diagnose/repair" it i think
>it switches back. also the computer hooked directly to the router is a
>Mac OSX, but im pretty sure that doesnt have anything to do with it.
>also i've tried connecting to a linksys in my area but the same happens.

--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
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  #8 (permalink)  
Old 03-20-2008
shadymonkey
 

Posts: n/a
Re: Laptop connected, but no internet (plz help)

okay thanks all for the help i figured out what it was, it was my
security program, Avira AntiVir, i noticed because for somereason this
same problem happened on my XP computer today, then i was like, thats
gotta be it. so i uninstalled Avira dn now my internet works, thanks all
for time. Dan if you have Avira, i'd suggest uninstalling it, or just
try uninstalling your Antivirus program and see if it works.


--
shadymonkey
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  #9 (permalink)  
Old 03-21-2008
Barb Bowman
 

Posts: n/a
Re: Laptop connected, but no internet (plz help)
thanks for the update. I personally use NOD32 AV from Eset and
Windows Firewall on all my computers, so if you are looking for a
recommendation to replace Avira..

On Thu, 20 Mar 2008 16:52:23 -0500, shadymonkey
<shadymonkey.36lcu0@no-mx.forums.net> wrote:

>
>okay thanks all for the help i figured out what it was, it was my
>security program, Avira AntiVir, i noticed because for somereason this
>same problem happened on my XP computer today, then i was like, thats
>gotta be it. so i uninstalled Avira dn now my internet works, thanks all
>for time. Dan if you have Avira, i'd suggest uninstalling it, or just
>try uninstalling your Antivirus program and see if it works.

--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
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  #10 (permalink)  
Old 03-21-2008
shadymonkey
 

Posts: n/a
Re: Laptop connected, but no internet (plz help)

^^ thanks, in fact thats the one i just got to replace Avira. the wierd
thing is though i think this same problem happened a couple years ago
with mcafee. i guess its a very rare type of security problem. thanks
for all your help.


--
shadymonkey
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