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When changing TCP/IP v4 manually, computer restarts

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  #1 (permalink)  
Old 02-25-2008
wintercoldness
 

Posts: n/a
When changing TCP/IP v4 manually, computer restarts
I recently bought a new HP Laptop dv6746TX with Windows Vista Premium and
tried to set up my DSL connection with the LAN Ethernet cable.

I called my ISP and they said I had to manually configure the properties of
the LAN by changing the TCP/IP v4 by inputting IP address, subnet mask,
default gateway, preferred DNS and alternate DNS.

However, when I put in all the numbers and pressed OK, my laptop
automatically restarted itself. When I later checked the TCP/IP v4 data, it
reverted itself to "Automatically obtain ..." instead of retaining my
manually inputted data.

How can I correct this so the TCP/IP v4 keeps the data I inputted and also
without randomly restarting?

Thanks!


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  #2 (permalink)  
Old 02-25-2008
Robert L. \(MS-MVP\)
 

Posts: n/a
Re: When changing TCP/IP v4 manually, computer restarts
We have seen similar case in XP. Check this post.

Can't assign static IP to XP
http://www.chicagotech.net/netforums...pic.php?t=3315

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"wintercoldness" <wintercoldness@discussions.microsoft.com> wrote in message
news:4C450251-5854-442E-98B2-BEF6889CEF95@microsoft.com...
>I recently bought a new HP Laptop dv6746TX with Windows Vista Premium and
> tried to set up my DSL connection with the LAN Ethernet cable.
>
> I called my ISP and they said I had to manually configure the properties
> of
> the LAN by changing the TCP/IP v4 by inputting IP address, subnet mask,
> default gateway, preferred DNS and alternate DNS.
>
> However, when I put in all the numbers and pressed OK, my laptop
> automatically restarted itself. When I later checked the TCP/IP v4 data,
> it
> reverted itself to "Automatically obtain ..." instead of retaining my
> manually inputted data.
>
> How can I correct this so the TCP/IP v4 keeps the data I inputted and also
> without randomly restarting?
>
> Thanks!
>
>


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