Additional Logon Information Required?

I am having difficulty connecting to the wireless network that my apartment
building provides. I just purchased a new computer with Windows Vista. On my
old computer, which had Windows XP, I had no problems. All XP required of me
was to enter the password that my landlord provided to me in order to access
the secured wireless network. However, now that I have Vista, I try to
connect and it asks me for: 1. Username, 2. Password and 3. Log on Domain.
The only information I have is the password which worked on XP before. When I
enter only that, I get a message saying "Additional Log on Information
Required" or something to that effect. I don't have any more information than
that.

Any help on this issue will be greatly appreciated.

Have you joined the Vista to the domain?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"Upton Sinclair" <Upton Sinclair@discussions.microsoft.com> wrote in message
news:9FBD549F-E469-4DF1-9E53-AD294ECCC83B@microsoft.com...
>I am having difficulty connecting to the wireless network that my apartment
> building provides. I just purchased a new computer with Windows Vista. On
> my
> old computer, which had Windows XP, I had no problems. All XP required of
> me
> was to enter the password that my landlord provided to me in order to
> access
> the secured wireless network. However, now that I have Vista, I try to
> connect and it asks me for: 1. Username, 2. Password and 3. Log on Domain.
> The only information I have is the password which worked on XP before.
> When I
> enter only that, I get a message saying "Additional Log on Information
> Required" or something to that effect. I don't have any more information
> than
> that.
>
> Any help on this issue will be greatly appreciated.

It looks like you are trying to connect to an 802.1X wireless connection.

If you said all you had before was to enter a password (i assume that
this is the network key), then i think that you may be trying to connect
to the wrong wireless AP. Check the SSID again to ensure you are
connecting to the correct AP.



Upton Sinclair wrote:
> I am having difficulty connecting to the wireless network that my apartment
> building provides. I just purchased a new computer with Windows Vista. On my
> old computer, which had Windows XP, I had no problems. All XP required of me
> was to enter the password that my landlord provided to me in order to access
> the secured wireless network. However, now that I have Vista, I try to
> connect and it asks me for: 1. Username, 2. Password and 3. Log on Domain.
> The only information I have is the password which worked on XP before. When I
> enter only that, I get a message saying "Additional Log on Information
> Required" or something to that effect. I don't have any more information than
> that.
>
> Any help on this issue will be greatly appreciated.

No, I haven't. What does that mean and how do I do that?

"Robert L. (MS-MVP)" wrote:

> Have you joined the Vista to the domain?
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
>
>
> "Upton Sinclair" <Upton Sinclair@discussions.microsoft.com> wrote in message
> news:9FBD549F-E469-4DF1-9E53-AD294ECCC83B@microsoft.com...
> >I am having difficulty connecting to the wireless network that my apartment
> > building provides. I just purchased a new computer with Windows Vista. On
> > my
> > old computer, which had Windows XP, I had no problems. All XP required of
> > me
> > was to enter the password that my landlord provided to me in order to
> > access
> > the secured wireless network. However, now that I have Vista, I try to
> > connect and it asks me for: 1. Username, 2. Password and 3. Log on Domain.
> > The only information I have is the password which worked on XP before.
> > When I
> > enter only that, I get a message saying "Additional Log on Information
> > Required" or something to that effect. I don't have any more information
> > than
> > that.
> >
> > Any help on this issue will be greatly appreciated.
>
>

Assuming you want to use the Vista access a secured wireless network, you
need to be able logon your Vista first. After logon the Vista, then you will
enter the wireless password for the wireless connection. Do you know the
vista username and password?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"Upton Sinclair" <UptonSinclair@discussions.microsoft.com> wrote in message
news:40F71730-4EAE-49AD-90B6-38BBB3F148CC@microsoft.com...
> No, I haven't. What does that mean and how do I do that?
>
> "Robert L. (MS-MVP)" wrote:
>
>> Have you joined the Vista to the domain?
>>
>> --
>> Bob Lin, MS-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>>
>>
>> "Upton Sinclair" <Upton Sinclair@discussions.microsoft.com> wrote in
>> message
>> news:9FBD549F-E469-4DF1-9E53-AD294ECCC83B@microsoft.com...
>> >I am having difficulty connecting to the wireless network that my
>> >apartment
>> > building provides. I just purchased a new computer with Windows Vista.
>> > On
>> > my
>> > old computer, which had Windows XP, I had no problems. All XP required
>> > of
>> > me
>> > was to enter the password that my landlord provided to me in order to
>> > access
>> > the secured wireless network. However, now that I have Vista, I try to
>> > connect and it asks me for: 1. Username, 2. Password and 3. Log on
>> > Domain.
>> > The only information I have is the password which worked on XP before.
>> > When I
>> > enter only that, I get a message saying "Additional Log on Information
>> > Required" or something to that effect. I don't have any more
>> > information
>> > than
>> > that.
>> >
>> > Any help on this issue will be greatly appreciated.
>>
>>

Upton Sinclair;580942 Wrote:
> I am having difficulty connecting to the wireless network that my
> apartment
> building provides. I just purchased a new computer with Windows Vista.
> On my
> old computer, which had Windows XP, I had no problems. All XP required
> of me
> was to enter the password that my landlord provided to me in order to
> access
> the secured wireless network. However, now that I have Vista, I try to
> connect and it asks me for: 1. Username, 2. Password and 3. Log on
> Domain.
> The only information I have is the password which worked on XP before.
> When I
> enter only that, I get a message saying "Additional Log on Information
> Required" or something to that effect. I don't have any more
> information than
> that.
>
> Any help on this issue will be greatly appreciated.

I do not know if this is still an issue, but I was searching for a way
to fix this myself. I went over to my brother's house today, and I do
have admin to his router on his computer. I found that if I set the
"NAT Filtering" found on the "WAN Settings" on his router from "secured"
to "open" that this took away it asking for credentials.


--
krakhis

Holysmoke - i'm having the same exact problem. However, this has occurred
because i upgraded my home wireless network to a new belkin wireless N
router. I set up the WEP encyrption and got all of my PCs seeing and using
the router again. All of the PCs use USB adapters to connect to the router -
and I could easily connect and put in the WEP encryption key to use.
However, I tried connecting my Vista based laptop, and it sees the network
fine, but when i try to connect, it wants a username, password, and logon
domain. I never set up any sort of username or password for my router - just
the 128WEP key. What do i put in these fields to get my vista laptop talking
to my new router?

Upton - were you able to find out the problem?
"Upton Sinclair" wrote:

> I am having difficulty connecting to the wireless network that my apartment
> building provides. I just purchased a new computer with Windows Vista. On my
> old computer, which had Windows XP, I had no problems. All XP required of me
> was to enter the password that my landlord provided to me in order to access
> the secured wireless network. However, now that I have Vista, I try to
> connect and it asks me for: 1. Username, 2. Password and 3. Log on Domain.
> The only information I have is the password which worked on XP before. When I
> enter only that, I get a message saying "Additional Log on Information
> Required" or something to that effect. I don't have any more information than
> that.
>
> Any help on this issue will be greatly appreciated.

Ok, so I was troubleshooting with someone over the phone with this for too
long. I had him connect his computer direct to the router (Netgear) to
verify good Internet connectivity, which was good. Also had him log in to
the router and check settings, but he did NOT change any. Then when he
unplugged the cable, the wireless magically connected. He had never
connected the laptop before direct to the router. My guess, there is a
setting in the router that was hating the pc until he plugged it in and the
router and pc became buddies. I really have no clue why it would work after
that, but it is Vista.

"Rook" wrote:

> Holysmoke - i'm having the same exact problem. However, this has occurred
> because i upgraded my home wireless network to a new belkin wireless N
> router. I set up the WEP encyrption and got all of my PCs seeing and using
> the router again. All of the PCs use USB adapters to connect to the router -
> and I could easily connect and put in the WEP encryption key to use.
> However, I tried connecting my Vista based laptop, and it sees the network
> fine, but when i try to connect, it wants a username, password, and logon
> domain. I never set up any sort of username or password for my router - just
> the 128WEP key. What do i put in these fields to get my vista laptop talking
> to my new router?
>
> Upton - were you able to find out the problem?
> "Upton Sinclair" wrote:
>
> > I am having difficulty connecting to the wireless network that my apartment
> > building provides. I just purchased a new computer with Windows Vista. On my
> > old computer, which had Windows XP, I had no problems. All XP required of me
> > was to enter the password that my landlord provided to me in order to access
> > the secured wireless network. However, now that I have Vista, I try to
> > connect and it asks me for: 1. Username, 2. Password and 3. Log on Domain.
> > The only information I have is the password which worked on XP before. When I
> > enter only that, I get a message saying "Additional Log on Information
> > Required" or something to that effect. I don't have any more information than
> > that.
> >
> > Any help on this issue will be greatly appreciated.

Has anyone answered this issue? I'm having the same problem.

I have a Linksys WRT600N wireless router.

One Vista computer (my main PC) can log on, three XP computers can log on,
but I've brought 3 new laptops into the house and all of them ask for
"additional log on information", i.e. user name, password, and domain. I set
up the router and there is no user name, password or domain in the settings.

Linksys support says that since the router is working with the other
computer's it has to be a Vista issue, but who knows. It's possible that I
have the router security settings wrong but I've tried many things including
open vs. shared, etc. Is it possible that there is some sort of
administrator privileges that need to be bypassed in Vista?

Any help is certainly appreciated.







"Upton Sinclair" wrote:

> I am having difficulty connecting to the wireless network that my apartment
> building provides. I just purchased a new computer with Windows Vista. On my
> old computer, which had Windows XP, I had no problems. All XP required of me
> was to enter the password that my landlord provided to me in order to access
> the secured wireless network. However, now that I have Vista, I try to
> connect and it asks me for: 1. Username, 2. Password and 3. Log on Domain.
> The only information I have is the password which worked on XP before. When I
> enter only that, I get a message saying "Additional Log on Information
> Required" or something to that effect. I don't have any more information than
> that.
>
> Any help on this issue will be greatly appreciated.

After spending hours trying to solve this same issue with my D-Link
DIR-615, I found that by accessing my Wireless Router via Explorer
(192.168.0.1) and changing the encryption from WEP to WPA and entering a
password, I could now get all my Vista laptops connected wirelessly.
Hope this helps.


--
exbbjock
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