Can't connect to internet with Internet Explorer

I just upgraded from Windows XP Pro to Vista Ultimate. When I run Internet
Explorer, or any other program that tries to connect to a www page, it fails.
When I click on the diagnose option on the resulting error page, I get this
message "www.msn.com is not set up to establish a connection on port "World
Wide Web service (HTTP) with this computer." I tried all of the repairs
listed on the resulting help page which is very basic. I also became familiar
with how Vista appears to handle networking and internet access. I compared
my ipconfig listing with ones I found in various help blogs or sites and it
appears it is connected ok. I get email ok, although I had to do a few minor
repairs. I can't find any mention of the error on Microsft or the listing
here. Any suggestions?

It may be a security software. This troubleshooting page may help.

Vista Internet Access IssuesVista can’t access the Internet because of
TCP/IP settings Vista can't access the Internet because of security software
Vista drop the Internet connection ...
www.chicagotech.net/vista/vistaieissues.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"AHB" <AHB@discussions.microsoft.com> wrote in message
news:37A784A0-9BE7-4E29-8FB7-B98F6B6F998C@microsoft.com...
>I just upgraded from Windows XP Pro to Vista Ultimate. When I run Internet
> Explorer, or any other program that tries to connect to a www page, it
> fails.
> When I click on the diagnose option on the resulting error page, I get
> this
> message "www.msn.com is not set up to establish a connection on port
> "World
> Wide Web service (HTTP) with this computer." I tried all of the repairs
> listed on the resulting help page which is very basic. I also became
> familiar
> with how Vista appears to handle networking and internet access. I
> compared
> my ipconfig listing with ones I found in various help blogs or sites and
> it
> appears it is connected ok. I get email ok, although I had to do a few
> minor
> repairs. I can't find any mention of the error on Microsft or the listing
> here. Any suggestions?

Thanks, Robert. Norton 360 was the culprit. I removed it and the Norton
update program and IE worked immediately. I am also finding some of the
programs I would normally use a lot have to be reinstalled to work properly.

"Robert L. (MS-MVP)" wrote:

> It may be a security software. This troubleshooting page may help.
>
> Vista Internet Access IssuesVista can’t access the Internet because of
> TCP/IP settings Vista can't access the Internet because of security software
> Vista drop the Internet connection ...
> www.chicagotech.net/vista/vistaieissues.htm
>
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
>
>
> "AHB" <AHB@discussions.microsoft.com> wrote in message
> news:37A784A0-9BE7-4E29-8FB7-B98F6B6F998C@microsoft.com...
> >I just upgraded from Windows XP Pro to Vista Ultimate. When I run Internet
> > Explorer, or any other program that tries to connect to a www page, it
> > fails.
> > When I click on the diagnose option on the resulting error page, I get
> > this
> > message "www.msn.com is not set up to establish a connection on port
> > "World
> > Wide Web service (HTTP) with this computer." I tried all of the repairs
> > listed on the resulting help page which is very basic. I also became
> > familiar
> > with how Vista appears to handle networking and internet access. I
> > compared
> > my ipconfig listing with ones I found in various help blogs or sites and
> > it
> > appears it is connected ok. I get email ok, although I had to do a few
> > minor
> > repairs. I can't find any mention of the error on Microsft or the listing
> > here. Any suggestions?
>
>

Thank you for the feedback.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"AHB" <AHB@discussions.microsoft.com> wrote in message
news:2640351C-25DE-4C32-AD68-B00370AEA25A@microsoft.com...
> Thanks, Robert. Norton 360 was the culprit. I removed it and the Norton
> update program and IE worked immediately. I am also finding some of the
> programs I would normally use a lot have to be reinstalled to work
> properly.
>
> "Robert L. (MS-MVP)" wrote:
>
>> It may be a security software. This troubleshooting page may help.
>>
>> Vista Internet Access IssuesVista can’t access the Internet because of
>> TCP/IP settings Vista can't access the Internet because of security
>> software
>> Vista drop the Internet connection ...
>> www.chicagotech.net/vista/vistaieissues.htm
>>
>>
>> --
>> Bob Lin, MS-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>>
>>
>> "AHB" <AHB@discussions.microsoft.com> wrote in message
>> news:37A784A0-9BE7-4E29-8FB7-B98F6B6F998C@microsoft.com...
>> >I just upgraded from Windows XP Pro to Vista Ultimate. When I run
>> >Internet
>> > Explorer, or any other program that tries to connect to a www page, it
>> > fails.
>> > When I click on the diagnose option on the resulting error page, I get
>> > this
>> > message "www.msn.com is not set up to establish a connection on port
>> > "World
>> > Wide Web service (HTTP) with this computer." I tried all of the repairs
>> > listed on the resulting help page which is very basic. I also became
>> > familiar
>> > with how Vista appears to handle networking and internet access. I
>> > compared
>> > my ipconfig listing with ones I found in various help blogs or sites
>> > and
>> > it
>> > appears it is connected ok. I get email ok, although I had to do a few
>> > minor
>> > repairs. I can't find any mention of the error on Microsft or the
>> > listing
>> > here. Any suggestions?
>>
>>