Vista, Outlook 07 and Exchange 03

When I boot up in the morning, I have to wait 20 to 30 mins before Outlook 07
will connect to my Exchange 2003 server. Until then, when I try to open
Outlook it says, cannot open the default e-mail folders. And it suggests
there is a network issue or that the Exchange server is down. These are not
the case. The Exchange server is up and there are no network issues. I have
many other computers attached to the network and none of them have this
issue. Some our XP Pro/Office 07, some are XP Pro/Office 2003.

The big difference with my machine is that it is Vista.

After about 20 to 30 minutes, wow! it connects! And then it's good for the
rest of the day. I usually only minimize Outlook after I actually get it open
so the connection is maintained throughout the day. I'm not sure what would
happen if I closed it completely. But one thing is for sure, every morning,
it takes 20 to 30 minutes before it will connect. Eventually, it always
connects.

Any ideas?

Thanks

Next time when restarting the Vista, ping the Exchange FQDN and also use
nslookup to check the DNS status.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"defiantclass1" <defiantclass1@discussions.microsoft.com> wrote in message
news:790A596E-6D58-48B9-BAF7-B52036CAAAE6@microsoft.com...
> When I boot up in the morning, I have to wait 20 to 30 mins before Outlook
> 07
> will connect to my Exchange 2003 server. Until then, when I try to open
> Outlook it says, cannot open the default e-mail folders. And it suggests
> there is a network issue or that the Exchange server is down. These are
> not
> the case. The Exchange server is up and there are no network issues. I
> have
> many other computers attached to the network and none of them have this
> issue. Some our XP Pro/Office 07, some are XP Pro/Office 2003.
>
> The big difference with my machine is that it is Vista.
>
> After about 20 to 30 minutes, wow! it connects! And then it's good for the
> rest of the day. I usually only minimize Outlook after I actually get it
> open
> so the connection is maintained throughout the day. I'm not sure what
> would
> happen if I closed it completely. But one thing is for sure, every
> morning,
> it takes 20 to 30 minutes before it will connect. Eventually, it always
> connects.
>
> Any ideas?
>
> Thanks

Will do!

"Robert L. (MS-MVP)" wrote:

> Next time when restarting the Vista, ping the Exchange FQDN and also use
> nslookup to check the DNS status.
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
>
>
> "defiantclass1" <defiantclass1@discussions.microsoft.com> wrote in message
> news:790A596E-6D58-48B9-BAF7-B52036CAAAE6@microsoft.com...
> > When I boot up in the morning, I have to wait 20 to 30 mins before Outlook
> > 07
> > will connect to my Exchange 2003 server. Until then, when I try to open
> > Outlook it says, cannot open the default e-mail folders. And it suggests
> > there is a network issue or that the Exchange server is down. These are
> > not
> > the case. The Exchange server is up and there are no network issues. I
> > have
> > many other computers attached to the network and none of them have this
> > issue. Some our XP Pro/Office 07, some are XP Pro/Office 2003.
> >
> > The big difference with my machine is that it is Vista.
> >
> > After about 20 to 30 minutes, wow! it connects! And then it's good for the
> > rest of the day. I usually only minimize Outlook after I actually get it
> > open
> > so the connection is maintained throughout the day. I'm not sure what
> > would
> > happen if I closed it completely. But one thing is for sure, every
> > morning,
> > it takes 20 to 30 minutes before it will connect. Eventually, it always
> > connects.
> >
> > Any ideas?
> >
> > Thanks
>
>

Ok, well, I did what you suggested. My results are that I can do an nslookup
against the FQDN and I find the Exchange server that way. I can also ping the
server by IP and find it that way. However, when I ping it by FQDN I cannot
find it. It says "the ping request cannot find host xxxxxxx.xxx.xxx

I'm going to let it sit until Outlook connects and then try the ping again
against the FQDN and see if it finds it. I'll update you again.

Thank you!

"Robert L. (MS-MVP)" wrote:

> Next time when restarting the Vista, ping the Exchange FQDN and also use
> nslookup to check the DNS status.
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
>
>
> "defiantclass1" <defiantclass1@discussions.microsoft.com> wrote in message
> news:790A596E-6D58-48B9-BAF7-B52036CAAAE6@microsoft.com...
> > When I boot up in the morning, I have to wait 20 to 30 mins before Outlook
> > 07
> > will connect to my Exchange 2003 server. Until then, when I try to open
> > Outlook it says, cannot open the default e-mail folders. And it suggests
> > there is a network issue or that the Exchange server is down. These are
> > not
> > the case. The Exchange server is up and there are no network issues. I
> > have
> > many other computers attached to the network and none of them have this
> > issue. Some our XP Pro/Office 07, some are XP Pro/Office 2003.
> >
> > The big difference with my machine is that it is Vista.
> >
> > After about 20 to 30 minutes, wow! it connects! And then it's good for the
> > rest of the day. I usually only minimize Outlook after I actually get it
> > open
> > so the connection is maintained throughout the day. I'm not sure what
> > would
> > happen if I closed it completely. But one thing is for sure, every
> > morning,
> > it takes 20 to 30 minutes before it will connect. Eventually, it always
> > connects.
> >
> > Any ideas?
> >
> > Thanks
>
>

Ok bud, once Outlook was able to connect to the Exchange server, I was then
able to ping the Exchange server by FQDN. This was at around 10:00 a.m. I had
people all over the office who's workstations/Outlook were connected to the
Exchanger server since 7:00/8:00 a.m.

It seems to just be this one machine which is running Vista. Which is the
only Vista machine in the office.

Any thoughts? Thanks a lot!

"defiantclass1" wrote:

> Ok, well, I did what you suggested. My results are that I can do an nslookup
> against the FQDN and I find the Exchange server that way. I can also ping the
> server by IP and find it that way. However, when I ping it by FQDN I cannot
> find it. It says "the ping request cannot find host xxxxxxx.xxx.xxx
>
> I'm going to let it sit until Outlook connects and then try the ping again
> against the FQDN and see if it finds it. I'll update you again.
>
> Thank you!
>
> "Robert L. (MS-MVP)" wrote:
>
> > Next time when restarting the Vista, ping the Exchange FQDN and also use
> > nslookup to check the DNS status.
> >
> > --
> > Bob Lin, MS-MVP, MCSE & CNE
> > Networking, Internet, Routing, VPN Troubleshooting on
> > http://www.ChicagoTech.net
> > How to Setup Windows, Network, VPN & Remote Access on
> > http://www.HowToNetworking.com
> >
> >
> > "defiantclass1" <defiantclass1@discussions.microsoft.com> wrote in message
> > news:790A596E-6D58-48B9-BAF7-B52036CAAAE6@microsoft.com...
> > > When I boot up in the morning, I have to wait 20 to 30 mins before Outlook
> > > 07
> > > will connect to my Exchange 2003 server. Until then, when I try to open
> > > Outlook it says, cannot open the default e-mail folders. And it suggests
> > > there is a network issue or that the Exchange server is down. These are
> > > not
> > > the case. The Exchange server is up and there are no network issues. I
> > > have
> > > many other computers attached to the network and none of them have this
> > > issue. Some our XP Pro/Office 07, some are XP Pro/Office 2003.
> > >
> > > The big difference with my machine is that it is Vista.
> > >
> > > After about 20 to 30 minutes, wow! it connects! And then it's good for the
> > > rest of the day. I usually only minimize Outlook after I actually get it
> > > open
> > > so the connection is maintained throughout the day. I'm not sure what
> > > would
> > > happen if I closed it completely. But one thing is for sure, every
> > > morning,
> > > it takes 20 to 30 minutes before it will connect. Eventually, it always
> > > connects.
> > >
> > > Any ideas?
> > >
> > > Thanks
> >
> >

One additional piece of info......

When I am unable to connect Outlook from this machine, I can however access
Outlook Web! So that tells me for sure that the server is up and running.

Any thoughts you might have would be greatly appreciated.

"defiantclass1" wrote:

> When I boot up in the morning, I have to wait 20 to 30 mins before Outlook 07
> will connect to my Exchange 2003 server. Until then, when I try to open
> Outlook it says, cannot open the default e-mail folders. And it suggests
> there is a network issue or that the Exchange server is down. These are not
> the case. The Exchange server is up and there are no network issues. I have
> many other computers attached to the network and none of them have this
> issue. Some our XP Pro/Office 07, some are XP Pro/Office 2003.
>
> The big difference with my machine is that it is Vista.
>
> After about 20 to 30 minutes, wow! it connects! And then it's good for the
> rest of the day. I usually only minimize Outlook after I actually get it open
> so the connection is maintained throughout the day. I'm not sure what would
> happen if I closed it completely. But one thing is for sure, every morning,
> it takes 20 to 30 minutes before it will connect. Eventually, it always
> connects.
>
> Any ideas?
>
> Thanks

Robert L, if you're still around, do you have any thoughts on this info I
have added? I appreciate your help. More and more, I'm starting to think this
is a local problem, not a network or exchange problem at all.

Thanks,


"defiantclass1" wrote:

> One additional piece of info......
>
> When I am unable to connect Outlook from this machine, I can however access
> Outlook Web! So that tells me for sure that the server is up and running.
>
> Any thoughts you might have would be greatly appreciated.
>
> "defiantclass1" wrote:
>
> > When I boot up in the morning, I have to wait 20 to 30 mins before Outlook 07
> > will connect to my Exchange 2003 server. Until then, when I try to open
> > Outlook it says, cannot open the default e-mail folders. And it suggests
> > there is a network issue or that the Exchange server is down. These are not
> > the case. The Exchange server is up and there are no network issues. I have
> > many other computers attached to the network and none of them have this
> > issue. Some our XP Pro/Office 07, some are XP Pro/Office 2003.
> >
> > The big difference with my machine is that it is Vista.
> >
> > After about 20 to 30 minutes, wow! it connects! And then it's good for the
> > rest of the day. I usually only minimize Outlook after I actually get it open
> > so the connection is maintained throughout the day. I'm not sure what would
> > happen if I closed it completely. But one thing is for sure, every morning,
> > it takes 20 to 30 minutes before it will connect. Eventually, it always
> > connects.
> >
> > Any ideas?
> >
> > Thanks

Try turning off the Vista firewall. Worked for us, and then we opened
an issue with MS and Dell, since that just ain't right.

Thanks a lot! I'll give it a try. If your open ticket with MS and Dell ends
up being resolved, you think you could let me know?

Thanks again!

"FXF" wrote:

> Try turning off the Vista firewall. Worked for us, and then we opened
> an issue with MS and Dell, since that just ain't right.
>

defiantclass1,
how did you solve this problem in the end? I just bought a new laptop with
vista and experience exactly the same problems as you have described through
this thread? Grateful for your help.
thx

"defiantclass1" wrote:

> Thanks a lot! I'll give it a try. If your open ticket with MS and Dell ends
> up being resolved, you think you could let me know?
>
> Thanks again!
>
> "FXF" wrote:
>
> > Try turning off the Vista firewall. Worked for us, and then we opened
> > an issue with MS and Dell, since that just ain't right.
> >