Problems connecting to a file server with new Vista computer

I've got a Quantum Snap Server. Connecting to this was hit and miss with W98
but when I upgraded to WXP there was no problem. All users have a username &
password and you could connect either via the path \\snapbackup\folder or
\\192.168.0.92\folder\ (the latter IP address version being reliable in W98
also).

I've just got a Vista laptop and although I can connect to the server's
admin pages http://192.168.0.92/ when I try to connect to the shared folder
\\192.168.0.92\folder\ I get the message "Logon Unsuccessful. Windows is
unable to log you on. Be sure that your username and password are
correct"...the username and password are DEFINATELY correct!!

To add to the confusion a couple of times I have randomly been given access,
without changing any settings but once in the shared folder I was unable to
save anything to it with an error message regarding lack of access, or when I
tried to access an Access database in the shared folder I got another message
saying I didn't have access (I'm not sure if this is a MS Access problem or a
general file access problem).

I've tried all the settings I can find/think of but to no avail. I think the
new laptop is going out of the window soon at this rate!

HELP!

Is this a domain network?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"davegillian" <davegillian@discussions.microsoft.com> wrote in message
news:80677BC0-E062-428F-B564-878C0697E053@microsoft.com...
> I've got a Quantum Snap Server. Connecting to this was hit and miss with
> W98
> but when I upgraded to WXP there was no problem. All users have a username
> &
> password and you could connect either via the path \\snapbackup\folder or
> \\192.168.0.92\folder\ (the latter IP address version being reliable in
> W98
> also).
>
> I've just got a Vista laptop and although I can connect to the server's
> admin pages http://192.168.0.92/ when I try to connect to the shared
> folder
> \\192.168.0.92\folder\ I get the message "Logon Unsuccessful. Windows is
> unable to log you on. Be sure that your username and password are
> correct"...the username and password are DEFINATELY correct!!
>
> To add to the confusion a couple of times I have randomly been given
> access,
> without changing any settings but once in the shared folder I was unable
> to
> save anything to it with an error message regarding lack of access, or
> when I
> tried to access an Access database in the shared folder I got another
> message
> saying I didn't have access (I'm not sure if this is a MS Access problem
> or a
> general file access problem).
>
> I've tried all the settings I can find/think of but to no avail. I think
> the
> new laptop is going out of the window soon at this rate!
>
> HELP!

I think it's a workgroup network rather than a domain network...does that
sound right?

Cheers,

Dave

"Robert L. (MS-MVP)" wrote:

> Is this a domain network?
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
>
>
> "davegillian" <davegillian@discussions.microsoft.com> wrote in message
> news:80677BC0-E062-428F-B564-878C0697E053@microsoft.com...
> > I've got a Quantum Snap Server. Connecting to this was hit and miss with
> > W98
> > but when I upgraded to WXP there was no problem. All users have a username
> > &
> > password and you could connect either via the path \\snapbackup\folder or
> > \\192.168.0.92\folder\ (the latter IP address version being reliable in
> > W98
> > also).
> >
> > I've just got a Vista laptop and although I can connect to the server's
> > admin pages http://192.168.0.92/ when I try to connect to the shared
> > folder
> > \\192.168.0.92\folder\ I get the message "Logon Unsuccessful. Windows is
> > unable to log you on. Be sure that your username and password are
> > correct"...the username and password are DEFINATELY correct!!
> >
> > To add to the confusion a couple of times I have randomly been given
> > access,
> > without changing any settings but once in the shared folder I was unable
> > to
> > save anything to it with an error message regarding lack of access, or
> > when I
> > tried to access an Access database in the shared folder I got another
> > message
> > saying I didn't have access (I'm not sure if this is a MS Access problem
> > or a
> > general file access problem).
> >
> > I've tried all the settings I can find/think of but to no avail. I think
> > the
> > new laptop is going out of the window soon at this rate!
> >
> > HELP!
>

It's just connected again without me doing anything different. I tried typing
in the \\snapbackup\folder\ url, which failed but then \\192.168.0.92\folder\
worked. I've mapped this as a network drive quickly while could!

I seem to have solved the MS Access problem in that I can now open my
databases. I can also open other types of files.

What I still can't do is save anything to the shared folder, that includes
new items and saving changes.

I suspect that if I restart though I'll not be able to connect at all!

As predicted I restarted and can't connect again!

Do you receive system error if you do net view \\192.168.0.9? If not, how
about bnte view \\snapbackup?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"davegillian" <davegillian@discussions.microsoft.com> wrote in message
news:97E82712-4D45-4121-B24D-D0E70741C414@microsoft.com...
> It's just connected again without me doing anything different. I tried
> typing
> in the \\snapbackup\folder\ url, which failed but then
> \\192.168.0.92\folder\
> worked. I've mapped this as a network drive quickly while could!
>
> I seem to have solved the MS Access problem in that I can now open my
> databases. I can also open other types of files.
>
> What I still can't do is save anything to the shared folder, that includes
> new items and saving changes.
>
> I suspect that if I restart though I'll not be able to connect at all!

It doesn't appear to make a difference whether I use the IP address or the
network folder name "snapbackup"

Either way I get the following message... "Logon Unsuccessful. Windows is
unable to log you on. Be sure that your username and password are
correct"

My username and password are definately correct though so this isn't the
issue. I can turn around and log straight in using the same details on an XP
machine.

"Robert L. (MS-MVP)" wrote:

> Do you receive system error if you do net view \\192.168.0.9? If not, how
> about bnte view \\snapbackup?
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
>
>
> "davegillian" <davegillian@discussions.microsoft.com> wrote in message
> news:97E82712-4D45-4121-B24D-D0E70741C414@microsoft.com...
> > It's just connected again without me doing anything different. I tried
> > typing
> > in the \\snapbackup\folder\ url, which failed but then
> > \\192.168.0.92\folder\
> > worked. I've mapped this as a network drive quickly while could!
> >
> > I seem to have solved the MS Access problem in that I can now open my
> > databases. I can also open other types of files.
> >
> > What I still can't do is save anything to the shared folder, that includes
> > new items and saving changes.
> >
> > I suspect that if I restart though I'll not be able to connect at all!
>

It could be NTLMv2 authentication issue. This post may help.

Vista credentials problem !but with my vista i'm getting this message :
"Logon unsuccessful: windows is unable to log you on. be sure that your user
name and password are correct." ...
http://www.chicagotech.net/netforums...pic.php?t=1319


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"davegillian" <davegillian@discussions.microsoft.com> wrote in message
news:8C2D715E-A696-4D41-98D1-96A0ED4C6B23@microsoft.com...
> It doesn't appear to make a difference whether I use the IP address or the
> network folder name "snapbackup"
>
> Either way I get the following message... "Logon Unsuccessful. Windows is
> unable to log you on. Be sure that your username and password are
> correct"
>
> My username and password are definately correct though so this isn't the
> issue. I can turn around and log straight in using the same details on an
> XP
> machine.
>
> "Robert L. (MS-MVP)" wrote:
>
>> Do you receive system error if you do net view \\192.168.0.9? If not, how
>> about bnte view \\snapbackup?
>>
>> --
>> Bob Lin, MS-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>>
>>
>> "davegillian" <davegillian@discussions.microsoft.com> wrote in message
>> news:97E82712-4D45-4121-B24D-D0E70741C414@microsoft.com...
>> > It's just connected again without me doing anything different. I tried
>> > typing
>> > in the \\snapbackup\folder\ url, which failed but then
>> > \\192.168.0.92\folder\
>> > worked. I've mapped this as a network drive quickly while could!
>> >
>> > I seem to have solved the MS Access problem in that I can now open my
>> > databases. I can also open other types of files.
>> >
>> > What I still can't do is save anything to the shared folder, that
>> > includes
>> > new items and saving changes.
>> >
>> > I suspect that if I restart though I'll not be able to connect at all!
>>

Cheers for all the help so far Robert. I'm not too familiar with NTLMv2 and
authentication in general to be honest so you'll have to bear with me. I've
tried the following as it seemed to be along the same lines of the problem I
was having but this user had Vista Business and "Local Security Policy"
doesn't exist in my Administrative Tools"

http://www.chicagotech.net/netforums...pic.php?p=2195

I didn't previously have a password on my Vista user account so I've tried
adding one but that didn't help. I also saw your post regarding Password
Protected Sharing but turning this on and off makes no difference.

I've now enabled the Guest account as I've seen that mentioned but it didn't
help so I'm off to restart to see if that makes a difference.

Access is still coming and going without changes being made, which is the
strangest thing. When I get access sometimes I can open files, other times I
can't but I've never been able to save to the snap through Vista.

"Robert L. (MS-MVP)" wrote:

> It could be NTLMv2 authentication issue. This post may help.
>
> Vista credentials problem !but with my vista i'm getting this message :
> "Logon unsuccessful: windows is unable to log you on. be sure that your user
> name and password are correct." ...
> http://www.chicagotech.net/netforums...pic.php?t=1319
>
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
>
>
> "davegillian" <davegillian@discussions.microsoft.com> wrote in message
> news:8C2D715E-A696-4D41-98D1-96A0ED4C6B23@microsoft.com...
> > It doesn't appear to make a difference whether I use the IP address or the
> > network folder name "snapbackup"
> >
> > Either way I get the following message... "Logon Unsuccessful. Windows is
> > unable to log you on. Be sure that your username and password are
> > correct"
> >
> > My username and password are definately correct though so this isn't the
> > issue. I can turn around and log straight in using the same details on an
> > XP
> > machine.
> >
> > "Robert L. (MS-MVP)" wrote:
> >
> >> Do you receive system error if you do net view \\192.168.0.9? If not, how
> >> about bnte view \\snapbackup?
> >>
> >> --
> >> Bob Lin, MS-MVP, MCSE & CNE
> >> Networking, Internet, Routing, VPN Troubleshooting on
> >> http://www.ChicagoTech.net
> >> How to Setup Windows, Network, VPN & Remote Access on
> >> http://www.HowToNetworking.com
> >>
> >>
> >> "davegillian" <davegillian@discussions.microsoft.com> wrote in message
> >> news:97E82712-4D45-4121-B24D-D0E70741C414@microsoft.com...
> >> > It's just connected again without me doing anything different. I tried
> >> > typing
> >> > in the \\snapbackup\folder\ url, which failed but then
> >> > \\192.168.0.92\folder\
> >> > worked. I've mapped this as a network drive quickly while could!
> >> >
> >> > I seem to have solved the MS Access problem in that I can now open my
> >> > databases. I can also open other types of files.
> >> >
> >> > What I still can't do is save anything to the shared folder, that
> >> > includes
> >> > new items and saving changes.
> >> >
> >> > I suspect that if I restart though I'll not be able to connect at all!
> >>
>

FINALLY!

I seem to have cracked it.

http://www.tabletquestions.com/windo...tml#post231981

This regedit gives access straight away and allows me to write to the snap.

A strange side product is that I tried to create a new folder on there to
test it and it hung for ages. In the end I closed the window and went in
again to find that it had created 173 new folders...

Any ideas?!!


"Robert L. (MS-MVP)" wrote:

> It could be NTLMv2 authentication issue. This post may help.
>
> Vista credentials problem !but with my vista i'm getting this message :
> "Logon unsuccessful: windows is unable to log you on. be sure that your user
> name and password are correct." ...
> http://www.chicagotech.net/netforums...pic.php?t=1319
>
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
>
>
> "davegillian" <davegillian@discussions.microsoft.com> wrote in message
> news:8C2D715E-A696-4D41-98D1-96A0ED4C6B23@microsoft.com...
> > It doesn't appear to make a difference whether I use the IP address or the
> > network folder name "snapbackup"
> >
> > Either way I get the following message... "Logon Unsuccessful. Windows is
> > unable to log you on. Be sure that your username and password are
> > correct"
> >
> > My username and password are definately correct though so this isn't the
> > issue. I can turn around and log straight in using the same details on an
> > XP
> > machine.
> >
> > "Robert L. (MS-MVP)" wrote:
> >
> >> Do you receive system error if you do net view \\192.168.0.9? If not, how
> >> about bnte view \\snapbackup?
> >>
> >> --
> >> Bob Lin, MS-MVP, MCSE & CNE
> >> Networking, Internet, Routing, VPN Troubleshooting on
> >> http://www.ChicagoTech.net
> >> How to Setup Windows, Network, VPN & Remote Access on
> >> http://www.HowToNetworking.com
> >>
> >>
> >> "davegillian" <davegillian@discussions.microsoft.com> wrote in message
> >> news:97E82712-4D45-4121-B24D-D0E70741C414@microsoft.com...
> >> > It's just connected again without me doing anything different. I tried
> >> > typing
> >> > in the \\snapbackup\folder\ url, which failed but then
> >> > \\192.168.0.92\folder\
> >> > worked. I've mapped this as a network drive quickly while could!
> >> >
> >> > I seem to have solved the MS Access problem in that I can now open my
> >> > databases. I can also open other types of files.
> >> >
> >> > What I still can't do is save anything to the shared folder, that
> >> > includes
> >> > new items and saving changes.
> >> >
> >> > I suspect that if I restart though I'll not be able to connect at all!
> >>
>