Error 828 is ERROR_IDLE_TIMEOUT [The connection was terminated
because of idle timeout.]. Now the timeout can happen at different stage of
a connection and I would need Ras Logs to identify where exactly
is the issue. Can you provide me with Ras logs - steps being:
- From elevated command prompt, run:
- netsh ras set tracing * en
- repro your scenario
- netsh ras set tracing * dis
- collect the logs at %SystemRoot%\tracing, zip
it and send it to me
[This posting is provided "AS IS" with no warranties, and confers no
"Jetze Mellema (MS MVP)" <email@example.com> wrote in message
> I just upgraded from Windows XP to Vista Ultimate. Unfortunately I have 2
> network related problems.
> 1. When I want to start Connect To from the Start menu the cpu load goes
> high for several minutes, this is caused by the process rundll32.dll.
> After a couple of minutes the Connect to a network screen appears.
> 2. My excisting VPN connections are preserved but none is working, the
> error in the even log is: "The user DOMAIN\John dialed a connection named
> Conectionname which has terminated. The reason code returned on
> termination is 828."
> What I already tried:
> - uninstall Cisco VPN client
> - reboot
> - Windows Firewall disable
> - maka a new connection
> - Diagnose the problem: no problem found
> Any ideas?
> Met vriendelijke groet,
> Jetze Mellema