Unable to configure router

Hi, I have recently purchased Linksys WRT54GR router.

I can connect to the router but despite hours (literally) of trying I have
been unable to access the configuration page. I can ping the router fine but
can't open the UI using 192.168.1.1. Have really reached the end of the road
with Linksys (reset router, turn off pop up blocker, no proxy server, turn
off Windows firewall etc) but still at square 1.

The router is definitely working as I went back to the store and they demo'd
it on two other laptops.

Any thoughts? I'm using Acer laptop with Vista. IP config results below.

Cheers

Windows IP Configuration

Host Name . . . . . . . . . . . . : AcerLaptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5005G Wireless Network Adapter
Physical Address. . . . . . . . . : 00-19-7D-B4-A3-67
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e44c:5c10:15fe:59a4%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 28 September 2007 11:59:03
Lease Expires . . . . . . . . . . : 28 September 2007 12:04:17
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 151001469
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.100%15(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Simon wrote:
> Hi, I have recently purchased Linksys WRT54GR router.
>
> I can connect to the router but despite hours (literally) of trying I have
> been unable to access the configuration page. I can ping the router fine but
> can't open the UI using 192.168.1.1. Have really reached the end of the road
> with Linksys (reset router, turn off pop up blocker, no proxy server, turn
> off Windows firewall etc) but still at square 1.
>
> The router is definitely working as I went back to the store and they demo'd
> it on two other laptops.

Stupid question, but are you trying to configure the router by
connecting the laptop to it with an ethernet cable? If you're trying to
configure it wirelessly, that's why you can't. Use a cable instead.

If that isn't your issue, install Firefox and try using it. If it works
with Firefox, you've got some security setting and/or add-on in IE that
is preventing the access.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

looks like you are trying to configure using wireless. try with a
wired connection. a few routers will not allow initial config over
wireless for security reasons.

On Fri, 28 Sep 2007 05:52:01 -0700, Simon
<Simon@discussions.microsoft.com> wrote:

>Hi, I have recently purchased Linksys WRT54GR router.
>
>I can connect to the router but despite hours (literally) of trying I have
>been unable to access the configuration page. I can ping the router fine but
>can't open the UI using 192.168.1.1. Have really reached the end of the road
>with Linksys (reset router, turn off pop up blocker, no proxy server, turn
>off Windows firewall etc) but still at square 1.
>
>The router is definitely working as I went back to the store and they demo'd
>it on two other laptops.
>
>Any thoughts? I'm using Acer laptop with Vista. IP config results below.
>
>Cheers
>
>Windows IP Configuration
>
>Host Name . . . . . . . . . . . . : AcerLaptop
>Primary Dns Suffix . . . . . . . :
>Node Type . . . . . . . . . . . . : Hybrid
>IP Routing Enabled. . . . . . . . : No
>WINS Proxy Enabled. . . . . . . . : No
>
>Wireless LAN adapter Wireless Network Connection:
>
>Connection-specific DNS Suffix . :
>Description . . . . . . . . . . . : Atheros AR5005G Wireless Network Adapter
>Physical Address. . . . . . . . . : 00-19-7D-B4-A3-67
>DHCP Enabled. . . . . . . . . . . : Yes
>Autoconfiguration Enabled . . . . : Yes
>Link-local IPv6 Address . . . . . : fe80::e44c:5c10:15fe:59a4%10(Preferred)
>IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
>Subnet Mask . . . . . . . . . . . : 255.255.255.0
>Lease Obtained. . . . . . . . . . : 28 September 2007 11:59:03
>Lease Expires . . . . . . . . . . : 28 September 2007 12:04:17
>Default Gateway . . . . . . . . . : 192.168.1.1
>DHCP Server . . . . . . . . . . . : 192.168.1.1
>DHCPv6 IAID . . . . . . . . . . . : 151001469
>DNS Servers . . . . . . . . . . . : 192.168.1.1
>NetBIOS over Tcpip. . . . . . . . : Enabled
>
>Tunnel adapter Local Area Connection* 6:
>
>Connection-specific DNS Suffix . :
>Description . . . . . . . . . . . : Microsoft ISATAP Adapter
>Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
>DHCP Enabled. . . . . . . . . . . : No
>Autoconfiguration Enabled . . . . : Yes
>Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.100%15(Preferred)
>Default Gateway . . . . . . . . . :
>DNS Servers . . . . . . . . . . . : 192.168.1.1
>NetBIOS over Tcpip. . . . . . . . : Disabled
>
>Tunnel adapter Local Area Connection* 9:
>
>Media State . . . . . . . . . . . : Media disconnected
>Connection-specific DNS Suffix . :
>Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
>Physical Address. . . . . . . . . : 02-00-54-55-4E-01
>DHCP Enabled. . . . . . . . . . . : No
>Autoconfiguration Enabled . . . . : Yes
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

Thanks for the reply. I have tried with both wired and wireless - see IP
config below if I use an ethernet connection. Have also tried both firefox
and IE, no difference.

Any other ideas, cheers


Windows IP Configuration

Host Name . . . . . . . . . . . . : AcerLaptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated
Controlle
r
Physical Address. . . . . . . . . : 00-16-D4-C8-E9-AD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 28 September 2007 16:32:02
Lease Expires . . . . . . . . . . : 28 September 2007 16:37:05
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.102%14(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

have you tried doing a hard reset of the router? there is usually a
hole or button on the back of these that you hold down for X
seconds.

besides the fact that you can't get to the admin pages, do you have
Internet connectivity? I'm assuming you are replying from that
machine, but just to be sure.

On Fri, 28 Sep 2007 06:42:03 -0700, Simon
<Simon@discussions.microsoft.com> wrote:

>Thanks for the reply. I have tried with both wired and wireless - see IP
>config below if I use an ethernet connection. Have also tried both firefox
>and IE, no difference.
>
>Any other ideas, cheers
>
>
>Windows IP Configuration
>
> Host Name . . . . . . . . . . . . : AcerLaptop
> Primary Dns Suffix . . . . . . . :
> Node Type . . . . . . . . . . . . : Hybrid
> IP Routing Enabled. . . . . . . . : No
> WINS Proxy Enabled. . . . . . . . : No
>
>Ethernet adapter Local Area Connection:
>
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated
>Controlle
>r
> Physical Address. . . . . . . . . : 00-16-D4-C8-E9-AD
> DHCP Enabled. . . . . . . . . . . : Yes
> Autoconfiguration Enabled . . . . : Yes
> IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> Lease Obtained. . . . . . . . . . : 28 September 2007 16:32:02
> Lease Expires . . . . . . . . . . : 28 September 2007 16:37:05
> Default Gateway . . . . . . . . . : 192.168.1.1
> DHCP Server . . . . . . . . . . . : 192.168.1.1
> DNS Servers . . . . . . . . . . . : 192.168.1.1
> NetBIOS over Tcpip. . . . . . . . : Enabled
>
>Tunnel adapter Local Area Connection* 6:
>
> Media State . . . . . . . . . . . : Media disconnected
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : Microsoft ISATAP Adapter
> Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
> DHCP Enabled. . . . . . . . . . . : No
> Autoconfiguration Enabled . . . . : Yes
>
>Tunnel adapter Local Area Connection* 7:
>
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
> Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
> DHCP Enabled. . . . . . . . . . . : No
> Autoconfiguration Enabled . . . . : Yes
> Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.102%14(Preferred)
> Default Gateway . . . . . . . . . :
> DNS Servers . . . . . . . . . . . : 192.168.1.1
> NetBIOS over Tcpip. . . . . . . . : Disabled
>
>Tunnel adapter Local Area Connection* 9:
>
> Media State . . . . . . . . . . . : Media disconnected
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
> Physical Address. . . . . . . . . : 02-00-54-55-4E-01
> DHCP Enabled. . . . . . . . . . . : No
> Autoconfiguration Enabled . . . . : Yes
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

Yes have done a hard reset, also tried to update the firmware but I have the
latest version. I do have internet connectivity but only on a wired basis (ie
not using the wireless - it is disconnected).

"Barb Bowman" wrote:

> have you tried doing a hard reset of the router? there is usually a
> hole or button on the back of these that you hold down for X
> seconds.
>
> besides the fact that you can't get to the admin pages, do you have
> Internet connectivity? I'm assuming you are replying from that
> machine, but just to be sure.
>
>

do you have a proxy configured in IE? are you security settings in
IE set too high? are you allowing cookies?

On Fri, 28 Sep 2007 09:15:01 -0700, Simon
<Simon@discussions.microsoft.com> wrote:

>Yes have done a hard reset, also tried to update the firmware but I have the
>latest version. I do have internet connectivity but only on a wired basis (ie
>not using the wireless - it is disconnected).
>
>"Barb Bowman" wrote:
>
>> have you tried doing a hard reset of the router? there is usually a
>> hole or button on the back of these that you hold down for X
>> seconds.
>>
>> besides the fact that you can't get to the admin pages, do you have
>> Internet connectivity? I'm assuming you are replying from that
>> machine, but just to be sure.
>>
>>
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

No proxy in IE. Have reduced the security settings as low as I can and
cookies are allowed.

"Barb Bowman" wrote:

> do you have a proxy configured in IE? are you security settings in
> IE set too high? are you allowing cookies?
>
> On Fri, 28 Sep 2007 09:15:01 -0700, Simon
> <Simon@discussions.microsoft.com> wrote:
>
> >Yes have done a hard reset, also tried to update the firmware but I have the
> >latest version. I do have internet connectivity but only on a wired basis (ie
> >not using the wireless - it is disconnected).
> >
> >"Barb Bowman" wrote:
> >
> >> have you tried doing a hard reset of the router? there is usually a
> >> hole or button on the back of these that you hold down for X
> >> seconds.
> >>
> >> besides the fact that you can't get to the admin pages, do you have
> >> Internet connectivity? I'm assuming you are replying from that
> >> machine, but just to be sure.
> >>
> >>
> --
>
> Barb Bowman
> MS Windows-MVP
> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
>

firewall? I can't think of much else that would be interfering. What
is this router connected to?

On Fri, 28 Sep 2007 12:03:03 -0700, Simon
<Simon@discussions.microsoft.com> wrote:

>No proxy in IE. Have reduced the security settings as low as I can and
>cookies are allowed.
>
>"Barb Bowman" wrote:
>
>> do you have a proxy configured in IE? are you security settings in
>> IE set too high? are you allowing cookies?
>>
>> On Fri, 28 Sep 2007 09:15:01 -0700, Simon
>> <Simon@discussions.microsoft.com> wrote:
>>
>> >Yes have done a hard reset, also tried to update the firmware but I have the
>> >latest version. I do have internet connectivity but only on a wired basis (ie
>> >not using the wireless - it is disconnected).
>> >
>> >"Barb Bowman" wrote:
>> >
>> >> have you tried doing a hard reset of the router? there is usually a
>> >> hole or button on the back of these that you hold down for X
>> >> seconds.
>> >>
>> >> besides the fact that you can't get to the admin pages, do you have
>> >> Internet connectivity? I'm assuming you are replying from that
>> >> machine, but just to be sure.
>> >>
>> >>
>> --
>>
>> Barb Bowman
>> MS Windows-MVP
>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>> http://blogs.digitalmediaphile.com/barb/
>>
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

Have tried with Windows firewall turned off an no luck. The router is
connected to a LAN at one end (my ISP is a LAN on the compound where I live)
and from one of the ports to the PC via ethernet. Although the only way I can
use the web is to plug the internet cable straight into the PC.

"Barb Bowman" wrote:

> firewall? I can't think of much else that would be interfering. What
> is this router connected to?