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Media Player "black" bars!

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Old 07-12-2007
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Media Player "black" bars!
Hi!

This is directed to the development/support team for Windows Media Player 11.x

Windows Vista Ultimate Edition x64
Media Player 11

When viewing video material in the media player, in fullscreen mode the
black bars surrounding a widescreen movie is not actually black...

If I player the video in window mode, maximized or otherwise, the black bars
surrounding the video is pure black, ie. RGB 0,0,0. However when you switch
over to fullscreen mode the black bars "flash" and turn into RGB 16,16,16
which is very annoying.
This makes the contrast levels of the movie contents seem off and it
distracts the viever from the center of the screen, ie the movie material.

I got the RGB values by taking screenshots when in windowed mode and in
fullscreen mode, pasted them into PhotoShop and used the color picker.

I would like for you to release a patch/fix/update for this issue as it's
making WMP 11 more or less useless for viewing video contents in my opinion.

I also did double check my settings for the "bar color" under the options
menu and it is set to pure black, RGB 0,0,0.

It might be a problem with my video card drivers but I highly doubt it.
I am running an ASUS GeForce 8600 GTS 256 MB with the official x64 drivers
for Vista from nVIDIA, version

ForceWare Release 158
Version: 158.24
Release Date: June 1, 2007
WHQL Driver

No other media player that I have tried showed this problem (ZoomPlayer v5.0
and VideoLan Media Player v0.8.6c).

I'd really hate to have to use another player as I like WMP in every other
aspect.

Also while I am filling out this "report", I'd appreciate the option to run
multiple instances of Media Player 11 as I often want to pause movies to play
a song, or watch multiple videostreams at once in seperate windows. This
cannot be done without stopping the movie or clearing the playlist etc.

I wish for you to release a fix/update for this issue ASAP.

Thanks in advance!

You may contact me via email for futher information regarding the problem(s).

/ Chris

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