Re: ZUNE PLAYER WONTSEARCH THE MARKET PLACE.....
Could you please wal me throh that step by step ....I found a couple of those
zune folers in different places andI dont want to do the wrong thing....Thank
"zachd [MSFT]" wrote:
> If you rename the "Zune" folder under "%LOCALAPPDATA%\Microsoft" to
> Zune.bak , does this then work again?
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> "Memphisraiderette" <Memphisraiderette@discussions.microsoft.com> wrote in
> message news:749314CA-46B3-4367-AAE9-F8DBDCB156DD@microsoft.com...
> > tHAT IS THE VERSION i AM RUNNING AND i HAVE BEEN BUMPED TO A TEIR 2 TECH
> > NOW.....THEY DONT HAVE A CLUE
> > "zachd [MSFT]" wrote:
> >> If you go to Zune's Help:About Zune:Technical Support Information menu
> >> tool,
> >> what version does it say it is at the top, and what version does it say
> >> zunemarketplace.dll is?
> >> I believe the current version is 1.3.5728.0 . The Zune support staff is
> >> probably the best place to seek resolution for Zune-related errors. =\
> >> -Zach
> >> --
> >> Speaking for myself only.
> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >> --
> >> "Memphisraiderette" <Memphisraiderette@discussions.microsoft.com> wrote
> >> in
> >> message news9680B5D-A366-404F-B74E-B87B1D9D5E98@microsoft.com...
> >> > Ok after downloading the correct version directly fom the zune website
> >> > my
> >> > player wouldn't update the firmware so I found a friend with the
> >> > software
> >> > installed on an xp, signed in as a guest and updated my firmware on the
> >> > Zune
> >> > after coming home and connecting ( everything went good ) and synced
> >> > with
> >> > my
> >> > player. I bought points and proceeded to the marketplace to search for
> >> > more
> >> > songs I wanted only to find my player wont search the
> >> > marketplace.....It
> >> > will
> >> > only search my library. After talking to Microsoft they said it was
> >> > DELL
> >> > ( I
> >> > bought my computer April 6th 2007 with Vista Home Premium
> >> > preinstalled)Dell
> >> > said it was fine and to call Zune. Well 4 hours later with tech support
> >> > it
> >> > still wont search the Marketplace and Zune said Microsoft has a vista
> >> > download n their site for Zune but it can only be gotten through the
> >> > systems
> >> > ( Vista) updater and when I check for it, it never comes up. HELP ME
> >> > PLEASE.......any ideas.