Bluscreen error upon opening Media Center

[pbrown]

I get the following error anytime I try to use Windows Vista Media center
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 98E531B0
BCP3: 8AD97738
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini121008-01.dmp
C:\Users\KP\AppData\Local\Temp\WER-32463-0.sysdata.xml
C:\Users\KP\AppData\Local\Temp\WERBC3C.tmp.version .txt

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Microsoft Online Crash Analysis


This has just recently become a problem(within the last month) and occured first when I tried to open a jpeg. I have a Canon picture viewer and I can view pictures fine using it. If I try to open a jpeg with media center, It will crash. It will crash if I simply open media center. I have Norton as my antivirus and some have suggested that this could be causing the problem. I have also read that this is a common issue with media center. Any help would be greatly appreciated.

[pbrown]

Quote:

Originally Posted by pbrown

I get the following error anytime I try to use Windows Vista Media center
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 98E531B0
BCP3: 8AD97738
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini121008-01.dmp
C:\Users\KP\AppData\Local\Temp\WER-32463-0.sysdata.xml
C:\Users\KP\AppData\Local\Temp\WERBC3C.tmp.version .txt

Read our privacy statement:
Microsoft Online Crash Analysis


This has just recently become a problem(within the last month) and occured first when I tried to open a jpeg. I have a Canon picture viewer and I can view pictures fine using it. If I try to open a jpeg with media center, It will crash. It will crash if I simply open media center. I have Norton as my antivirus and some have suggested that this could be causing the problem. I have also read that this is a common issue with media center. Any help would be greatly appreciated.

Problem solved for now-seems that using the windows tool to update drivers does not necessarily update to the latest version.