Hi, my nameís Cody, and Iím working with the Windows Media Outreach
Team to help answer questions folks might have about their copies of
Windows Media Player.
Oscar's right. . .a system restore might be a great way to quickly fix
the issue. However,if your issue does involve codecs thereís a few ways
to solve it. Instead of just randomly downloading codec packs with the
hope that one of them works, Iíd recommend downloading a codec tool that
will analyze your particular video file and tell you exactly what
codec(s) youíll need to play the files.
Here are a couple of free tools that will do this for you: Gspot
('GSpot Codec Information Appliance' (http://www.headbands.com/gspot/
and Sherlock ('SHERLOCK - The Codec Detective - FREE Codec Check
)) Both of these
work great, and using these on your particular file will tell you what
codecs you need to get a file running properly, without making you
download anything that you donít need.
You two also might want to check out this page: 'Using codecs'
Itís a great guide to codecs that Microsoft has made available.
I hope this is helpful! Let me know if any of these work for you, or if
Oscar's advice got your problem solved! If youíre still having trouble,
Iíll dig around and see if something else might work.
Windows Media Outreach Team
CodyG [Windows Team]