Most of what I've seen so far is due to bad 3rd party codecs being installed
to the system after the install was already up and running correctly, so
that might not be the optimum way to go. The details of the crash itself
might be most illuminative.
Since a lot of AVI and 3rd party party MPEG/MPEG2 codecs have issues, one
quick solution here is usually to convert the content to WMV in Movie Maker
and *then* burn that WMV using DVD Maker. Movie Maker's been burned badly
enough by 3rd party codec issues that I'm pretty certain they have "Off"
switches - I don't know if DVD Maker expects to be undermined in that way,
so I don't know if they too have a "Disable third party codecs" switch that
can be needed/useful in cases like this. =\
--
Speaking for myself only.
See
http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Graham Hughes" <graham.hughes@dvds2treasure.co.uk> wrote in message
news:uezs6b2dHHA.4772@TK2MSFTNGP05.phx.gbl...
> Personally I'd save my time in trying to sort it and use my consumer
> rights in getting the shop which sold it to me to sort it out. The pc
> should be fit for purpose and if it's supposed to make dvds then it
> should. Let them pay for tech support if they need it.