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Business N and WMP11 issues

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  #1 (permalink)  
Old 10-01-2008
Brendodendo
 

Posts: n/a
Business N and WMP11 issues

I got a Vista Business N x64 SP1 from a buddy that joined the military.
Home built on a gigabyte MB. I am not sure why he put "N" on it. It
might have been cheaper on base, or if he was out of the country. I am
trying to install WMP 11. I see that it is Microsoft has released WMP
11 for "N" users, but does not have an x64 version for Vista. I have
tried both versions of the download. I check the service agreement, and
it says "please wait" and then goes away. I can not uninstall SP1, as
all restore points previous to me are gone (disk clean up). I could try
an offline restore, but do not have the original disks. I do have a
dell dvd, but its for a 32bit laptop. Any Ideas.


--
Brendodendo
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  #2 (permalink)  
Old 10-04-2008
zachd [MSFT]
 

Posts: n/a
Re: Business N and WMP11 issues

I'll check on this.

An interim solution would be to use a non-N system OR to use a RTM (non-SP1)
N system. The SP1-N compatible version of the 64bit player may not be
published to the web site yet, but I'd imagine that'd be happening Real Soon
Now.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Brendodendo" <guest@unknown-email.com> wrote in message
news:9b33290607257710f1b0630b7af7fb7b@nntp-gateway.com...
>
> I got a Vista Business N x64 SP1 from a buddy that joined the military.
> Home built on a gigabyte MB. I am not sure why he put "N" on it. It
> might have been cheaper on base, or if he was out of the country. I am
> trying to install WMP 11. I see that it is Microsoft has released WMP
> 11 for "N" users, but does not have an x64 version for Vista. I have
> tried both versions of the download. I check the service agreement, and
> it says "please wait" and then goes away. I can not uninstall SP1, as
> all restore points previous to me are gone (disk clean up). I could try
> an offline restore, but do not have the original disks. I do have a
> dell dvd, but its for a 32bit laptop. Any Ideas.
>
>
> --
> Brendodendo



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  #3 (permalink)  
Old 10-15-2008
Brendodendo
 

Posts: n/a
Re: Business N and WMP11 issues

Worked with Microsoft tech support for 2 days and probably 10 hrs trying
to install WMP. No Dice. Removed SP1, cleaned registry, moved, added
and generally tweaked the computer. Nothing, nada. So i guess I have
to wipe the disk and start over. I do not have the original disks as
they are in Germany. Can anyone point me in the right direction to get
a new Vista business 64 OS. Willing to buy, I h=just don't know where?.
Turned a good buy, into a bad buy, as i can not even stream any video
from Netflix, FX or other TV shows. (yea, i watch video as I work, so
comments need not apply)


--
Brendodendo
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  #4 (permalink)  
Old 10-15-2008
zachd [MSFT]
 

Posts: n/a
Re: Business N and WMP11 issues

What did they have you do?
What is your support incident number?

*You* could not have fixed the problem of *that* version of the player not
being able to install on your system. Removing SP1 would not have removed
the servicing stack update that disables the old trigger package install
mechanism that *that* version of the player install package used. (Probably
too much or too little information, but -- that's how it works.)

That being said, go redownload the player install package now and it should
work. You happened to be in a timing window whereby the revised player
package with the SP1-servicing-stack-updated trigger package wasn't
available: it's there now and I actually used it myself in a test yesterday.
=)

(The trigger package referred to here is the package that the XP player
installer installs to a Vista N system to Trigger the system to let it know
it should install the Media Restore Pack. Without that you would be unable
to relatively automatically get the Media Restore Pack.)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Brendodendo" <guest@unknown-email.com> wrote in message
news:046449d9708b9c418e721e9b86e497d1@nntp-gateway.com...
>
> Worked with Microsoft tech support for 2 days and probably 10 hrs trying
> to install WMP. No Dice. Removed SP1, cleaned registry, moved, added
> and generally tweaked the computer. Nothing, nada. So i guess I have
> to wipe the disk and start over. I do not have the original disks as
> they are in Germany. Can anyone point me in the right direction to get
> a new Vista business 64 OS. Willing to buy, I h=just don't know where?.
> Turned a good buy, into a bad buy, as i can not even stream any video
> from Netflix, FX or other TV shows. (yea, i watch video as I work, so
> comments need not apply)
>
>
> --
> Brendodendo


Reply With Quote
  #5 (permalink)  
Old 10-15-2008
Curious
 

Posts: n/a
Re: Business N and WMP11 issues
Is the following the version you have been trying to install on Vista
Business?

http://www.download.com/Media-Player...-10518778.html

"Brendodendo" <guest@unknown-email.com> wrote in message
news:046449d9708b9c418e721e9b86e497d1@nntp-gateway.com...
>
> Worked with Microsoft tech support for 2 days and probably 10 hrs trying
> to install WMP. No Dice. Removed SP1, cleaned registry, moved, added
> and generally tweaked the computer. Nothing, nada. So i guess I have
> to wipe the disk and start over. I do not have the original disks as
> they are in Germany. Can anyone point me in the right direction to get
> a new Vista business 64 OS. Willing to buy, I h=just don't know where?.
> Turned a good buy, into a bad buy, as i can not even stream any video
> from Netflix, FX or other TV shows. (yea, i watch video as I work, so
> comments need not apply)
>
>
> --
> Brendodendo


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