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MP11 Crashes always - again

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  #1 (permalink)  
Old 09-17-2008
clevelandbrowns
 

Posts: n/a
MP11 Crashes always - again

You guys fixed it last time with deleting the drm files. I haven't added
any new mp3s with drm, so it can't be that. Here's the report:

*problem signature:
*problem event name: appcrash
application name: wmplayer.exe
application version: 11.0.6001.7000
application timestamp: 47919356
fault module name: indiv01.key
fault module version: 11.0.6000.7000
fault module timestamp: 474dd894
exception code: c0000005
exception offset: 000a9651
os version: 6.0.6001.2.1.0.256.6
locale id: 1033
additional information 1: d17f
additional information 2: c9f2c626cd78e22786252c6b26cf7d75
additional information 3: 0bdb
additional information 4: 8f2e41be1ab503620c1536171f58f9c6
*read our privacy statement:
*_'microsoft_online_crash_analysis'
(http://go.microsoft.com/fwlink/?link...3&clcid=0x0409)
_


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clevelandbrowns
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  #2 (permalink)  
Old 09-18-2008
zachd [MSFT]
 

Posts: n/a
Re: MP11 Crashes always - again

What happened on the computer before this started happening? Did you
recently perform a hardware upgrade?

http://zachd.com/pss/pss.html#indiv
should cover this.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"clevelandbrowns" <guest@unknown-email.com> wrote in message
news:215427d22231360b8a2c6427290324d7@nntp-gateway.com...
>
> You guys fixed it last time with deleting the drm files. I haven't added
> any new mp3s with drm, so it can't be that. Here's the report:
>
> *problem signature:
> *problem event name: appcrash
> application name: wmplayer.exe
> application version: 11.0.6001.7000
> application timestamp: 47919356
> fault module name: indiv01.key
> fault module version: 11.0.6000.7000
> fault module timestamp: 474dd894
> exception code: c0000005
> exception offset: 000a9651
> os version: 6.0.6001.2.1.0.256.6
> locale id: 1033
> additional information 1: d17f
> additional information 2: c9f2c626cd78e22786252c6b26cf7d75
> additional information 3: 0bdb
> additional information 4: 8f2e41be1ab503620c1536171f58f9c6
> *read our privacy statement:
> *_'microsoft_online_crash_analysis'
> (http://go.microsoft.com/fwlink/?link...3&clcid=0x0409)
> _
>
>
> --
> clevelandbrowns



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