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Streaming media issues - APPCRASH info incl

microsoft.public.windows.vista.music pictures video






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  #1 (permalink)  
Old 06-27-2008
rfdienhart
 

Posts: n/a
Streaming media issues - APPCRASH info incl

Can't listen to streaming media. But can listen to recorded and stored
(on disk) media. Here is the error message from Problem Reports:

Problem signature
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6001.7000
Application Timestamp: 47919356
Fault Module Name: mswsock.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a72f
Exception Code: c0000005
Exception Offset: 000039c8
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 86b2
Additional Information 2: a1c5bcc99fe4432bd35e6366eb661c2f
Additional Information 3: 85d2
Additional Information 4: eb6672e0a4e85a7da76689181080dc3f
Extra information about the problem
Bucket ID: 692799725


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  #2 (permalink)  
Old 06-27-2008
zachd [MSFT]
 

Posts: n/a
Re: Streaming media issues - APPCRASH info incl

I bet you have Integard on your system. I would suspect that you would want
to either remove that software or take this crash to their support team.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"rfdienhart" <guest@unknown-email.com> wrote in message
news:54c853b33c5ee4c64105c308c2a853ca@nntp-gateway.com...
>
> Can't listen to streaming media. But can listen to recorded and stored
> (on disk) media. Here is the error message from Problem Reports:
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: wmplayer.exe
> Application Version: 11.0.6001.7000
> Application Timestamp: 47919356
> Fault Module Name: mswsock.dll
> Fault Module Version: 6.0.6001.18000
> Fault Module Timestamp: 4791a72f
> Exception Code: c0000005
> Exception Offset: 000039c8
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 3081
> Additional Information 1: 86b2
> Additional Information 2: a1c5bcc99fe4432bd35e6366eb661c2f
> Additional Information 3: 85d2
> Additional Information 4: eb6672e0a4e85a7da76689181080dc3f
> Extra information about the problem
> Bucket ID: 692799725
>
>
> --
> rfdienhart



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  #3 (permalink)  
Old 07-01-2008
rfdienhart
 

Posts: n/a
Re: Streaming media issues - APPCRASH info incl

*B-I-N-G-O-!-!-!-*

That was exactly the problem. My query was posted in support of friend
& missionary working in Oz Land (Australia). He forgotten about the
Integard installation. Removing Integard restored his ability to listen
to streaming media. I may send the crash report to Integard but that is
low on my priority.

Thanks so much for you very quick response!

Regards -

Bob :geek: Dienhart


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