The DRM folder contents are System Hidden by default, so they would appear
empty. I'm pretty certain that you would have to follow those steps,
applied to your own system, to move forward here.
If not, you would need to contact actual product support who would likely
take you through some variation of these same steps. This is pretty much
the solution: the only stumbling block people sometimes have is in figuring
out how to apply it to their system. =\
Speaking for myself only.
for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
"camaz" <email@example.com> wrote in message
> Gave it a try, but no cigar! The path cited in the article didn't open any
> file, and my DRM folder is "Empty". Strange that Microsoft hasn't come up
> with a fix for this. From my online meanderings it seems that it is a
> ubiquitous problem.
> "zachd [MSFT]" wrote:
>> has a pointer to the KB that details how to fix this. Sorry for being
>> on my part. =\
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> "camaz" <firstname.lastname@example.org> wrote in message
>> > Tryine to download from SpiralFrog, I get a notice that there is a WMP
>> > problem with DRM management that will not let me load DRM protected
>> > tracks
>> > from any source. When I go to the referred Microsoft site, the button
>> > to
>> > "upgrade" security is greyed out. Help!! This has got to be a common
>> > problem, but can't find it addressed when i search this forum.