I am having similar problems and don't know how to access the Tech info. Do
I get it from the "Player". I am using the "Center". This below is my
problem. I was directed from another thread, where I thought I was in the
Vista Community but they said not....even though my page suggested it
was.....confusing.....
From the Start Page, there are a list of options which on my version
include, TV & Movie, Sports, Cyberlink MakekDVD, Online Media, and Tasks.
From the Tasks option, I can choose burn cd/dvd, select options: video DVD
and click next.....then Name DVD, Select location of file: Recorded TV,
Click on the show clip and click Next. The message reads: Media Center has
stopped working....A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.
From here the screen is black with the error box showing and no mouse....so I
must use ctl-alt-del to bring up the task manager and shut it down.
If I attempt to burn from the Cyberlink MakeDVD option, I get an error
message that "Make DVD can only run on Windows XP" in spite of the fact it
came bundled with Vista.
From the Recorded TV option, when I click on the show slip and then choose
burn CD/DVD, I again get the system shutting down as above.
If I attempt from Control Panel to uninstall the MakeDVD 1.0 program, I get
a "SEVERE" error message that reads, "The installation will be terminated at
this time. This software is intended for Windows XP only."
There is no Help from within Media Center and I can not seem to locate any
way to choose or change the third party software that Media Centre relies on
for the burn feature. Since I have Roxio, it would make sense to associate
that. On the Start Menu it references Windows DVD maker, and this is a
program unfamiliar to me.
Finally, since this all works in a "friendly" atmosphere, I have no idea
what format the final outcome should be in, and if it is even compatible in
an entertainment DVD, ie for watching TV, not going in to another computer.
OK, now finally, I was extremely comfortable moving about XP but obviously
need much more time to get comfortable with Vista.
thanks
"zachd [MSFT]" wrote:
>
> Ah - that was the question I was just about to ask.
>
> What codec do the source files in question use?
> Under Windows Media Player's Help:about:Technical Support Information menu
> dialog, what data does it give you? That should probably indirectly
> identify the problematic codec here. =)
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "Ken" <Ken@discussions.microsoft.com> wrote in message
> news:04788656-B167-4B31-B2F8-4C40CC809E97@microsoft.com...
> > This is now starting to look like a codec issue. This error happens when
> > I
> > try to burn .avi files but everything seems to work OK for recorded TV,
> > .mpg
> > and .wmv files.
> >
> > Did you intall any codecs?
> >
> > Does anyone know how to get the original codecs back in place?
> >
> >
> >
> > "jbullington" wrote:
> >
> >> Same problem just happen recently anyone find an answer please let me
> >> know,
> >> was it a recent microsoft patch that screwed it up?
> >>
> >> "Ken" wrote:
> >>
> >> > I used to be able to burn video DVDs from Media Center but now I can't.
> >> > I
> >> > can still burn data DVDs but every time I try to burn one in video
> >> > format I
> >> > get the 'Burn Failure' message as well as a popup in Vista telling me
> >> > that
> >> > SBEServer was stopped by DEP.
> >> >
> >> > Since this used to work, I guessing that some setting or component was
> >> > changed but I don't know what it was. Is there a way to remove and
> >> > reinstall
> >> > the DVD burning components of Vista Media Center?
>
>
>