media in package

when I first recevied this computer it had the media center icon on the start
up screen with all other icons, a week or so ago Dell had to restore my
computer back to factory settings--they did not put it back like it was --
the only icon I had was recycle bin is it possable to get the media center
back into (3) inside the (1) media center--i am sorry this is so winded
thanks for any and All Help--Linda
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Have a nice day