Movie Maker has stop working - MS technical support doesn't help

I had this "Windows Movie Maker has stop working" error message when I tried
to publish the video or add transitions between video clips. I saw the
solution from MS technical support page:

http://support.microsoft.com/kb/923122

I followed the instruction and removed all video filters, but there problem
was still there......

Any idea??

What specifically does the "Problem Reports and Solutions Center" say?
http://zachd.com/pss/pss.html#bucket

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"smtwu" <smtwu@discussions.microsoft.com> wrote in message
news:A090AF0C-2D7D-450B-97B5-FA75EF5F7554@microsoft.com...
>I had this "Windows Movie Maker has stop working" error message when I
>tried
> to publish the video or add transitions between video clips. I saw the
> solution from MS technical support page:
>
> http://support.microsoft.com/kb/923122
>
> I followed the instruction and removed all video filters, but there
> problem
> was still there......
>
> Any idea??

"smtwu" wrote:

> I had this "Windows Movie Maker has stop working" error message when I tried
> to publish the video or add transitions between video clips. I saw the
> solution from MS technical support page:
>
> http://support.microsoft.com/kb/923122
>
> I followed the instruction and removed all video filters, but there problem
> was still there......
>
> Any idea??

I am having problem as well. movie maker will load then i get an error
mesage saying it cannot add new collection file and then crashes. tried to
correct error using article 923122 but that doesn't work. any suggestions?

"smtwu" wrote:

> I had this "Windows Movie Maker has stop working" error message when I tried
> to publish the video or add transitions between video clips. I saw the
> solution from MS technical support page:
>
> http://support.microsoft.com/kb/923122
>
> I followed the instruction and removed all video filters, but there problem
> was still there......
>
> Any idea??

I had the same problem and when I clicked close MS gave me the problem and
the solution. My problem was caused by lmpgd10.ax and lmpgspl.ax files. I
had to unregister these binary. If you are having a similar error message, I
can tell you how to unregister these.

"smtwu" wrote:

> I had this "Windows Movie Maker has stop working" error message when I tried
> to publish the video or add transitions between video clips. I saw the
> solution from MS technical support page:
>
> http://support.microsoft.com/kb/923122
>
> I followed the instruction and removed all video filters, but there problem
> was still there......
>
> Any idea??

I am having this problem currently in DVD Maker- I am unable to publish
movies to a DVD or play the story board in Movie Maker after i make the add
the clips to the story board, the error message is: Impgd10.ax. They suggest
unregistering the binary. How did you do this?

"mmichala" wrote:

> I had the same problem and when I clicked close MS gave me the problem and
> the solution. My problem was caused by lmpgd10.ax and lmpgspl.ax files. I
> had to unregister these binary. If you are having a similar error message, I
> can tell you how to unregister these.
>
> "smtwu" wrote:
>
> > I had this "Windows Movie Maker has stop working" error message when I tried
> > to publish the video or add transitions between video clips. I saw the
> > solution from MS technical support page:
> >
> > http://support.microsoft.com/kb/923122
> >
> > I followed the instruction and removed all video filters, but there problem
> > was still there......
> >
> > Any idea??

That's the Ligos MPEG D-10 filter (and should be filename 'lmpgd10.ax' - why
is this installed to your system? Does Ligos have an update available for
you for this file? What does their support say about this? Since I believe
this is a commercial 3rd party add-on, you'd likely first want to contact
them to see if they have a newer/working version available.

If not, either uninstalling Ligos, deregistering it ( regsvr32 /u
%path_to_ligo_file% ) or renaming the file should fix you up.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"maggiemay" <maggiemay@discussions.microsoft.com> wrote in message
news:40531617-BC2F-4B6C-8FCF-3927A30F4153@microsoft.com...
>I am having this problem currently in DVD Maker- I am unable to publish
> movies to a DVD or play the story board in Movie Maker after i make the
> add
> the clips to the story board, the error message is: Impgd10.ax. They
> suggest
> unregistering the binary. How did you do this?
>
> "mmichala" wrote:
>
>> I had the same problem and when I clicked close MS gave me the problem
>> and
>> the solution. My problem was caused by lmpgd10.ax and lmpgspl.ax files.
>> I
>> had to unregister these binary. If you are having a similar error
>> message, I
>> can tell you how to unregister these.
>>
>> "smtwu" wrote:
>>
>> > I had this "Windows Movie Maker has stop working" error message when I
>> > tried
>> > to publish the video or add transitions between video clips. I saw the
>> > solution from MS technical support page:
>> >
>> > http://support.microsoft.com/kb/923122
>> >
>> > I followed the instruction and removed all video filters, but there
>> > problem
>> > was still there......
>> >
>> > Any idea??

Thank you zachd..I will give it a try.

"zachd [MSFT]" wrote:

>
> That's the Ligos MPEG D-10 filter (and should be filename 'lmpgd10.ax' - why
> is this installed to your system? Does Ligos have an update available for
> you for this file? What does their support say about this? Since I believe
> this is a commercial 3rd party add-on, you'd likely first want to contact
> them to see if they have a newer/working version available.
>
> If not, either uninstalling Ligos, deregistering it ( regsvr32 /u
> %path_to_ligo_file% ) or renaming the file should fix you up.
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "maggiemay" <maggiemay@discussions.microsoft.com> wrote in message
> news:40531617-BC2F-4B6C-8FCF-3927A30F4153@microsoft.com...
> >I am having this problem currently in DVD Maker- I am unable to publish
> > movies to a DVD or play the story board in Movie Maker after i make the
> > add
> > the clips to the story board, the error message is: Impgd10.ax. They
> > suggest
> > unregistering the binary. How did you do this?
> >
> > "mmichala" wrote:
> >
> >> I had the same problem and when I clicked close MS gave me the problem
> >> and
> >> the solution. My problem was caused by lmpgd10.ax and lmpgspl.ax files.
> >> I
> >> had to unregister these binary. If you are having a similar error
> >> message, I
> >> can tell you how to unregister these.
> >>
> >> "smtwu" wrote:
> >>
> >> > I had this "Windows Movie Maker has stop working" error message when I
> >> > tried
> >> > to publish the video or add transitions between video clips. I saw the
> >> > solution from MS technical support page:
> >> >
> >> > http://support.microsoft.com/kb/923122
> >> >
> >> > I followed the instruction and removed all video filters, but there
> >> > problem
> >> > was still there......
> >> >
> >> > Any idea??
>
>
>

What about when it doesn't play at all, and you're getting NO error messages
of any kind? There weren't any filter issues, I've rebooted my computer
several times, and nothing helps. I can keep adding things to the timeline,
but it just won't play.

I just bought this new computer a couple weeks ago and am starting to regret
it. I've tried to contact Windows directly about several issues that may be
Vista incompatibilities, but they won't even acknowlege my PID # so that I
can get online help. I call and their phone system is never-ending.

I just want to make videos which I used to do on an old computer with the
old Matrox capture card and Adobe Premiere 6.0 software. Adobe can't help me
either since the version I use is old and Vista is too new. I don't want to
dig my old computer out...I want this "sophisticated" media center to work!

Can anyone help me?

"smtwu" wrote:

> I had this "Windows Movie Maker has stop working" error message when I tried
> to publish the video or add transitions between video clips. I saw the
> solution from MS technical support page:
>
> http://support.microsoft.com/kb/923122
>
> I followed the instruction and removed all video filters, but there problem
> was still there......
>
> Any idea??

What crash bucket number do you get:
http://zachd.com/pss/pss.html#bucket
?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Nancie" <Nancie@discussions.microsoft.com> wrote in message
news7D743CC-7073-4A01-A152-7C3B52B40561@microsoft.com...
> What about when it doesn't play at all, and you're getting NO error
> messages
> of any kind? There weren't any filter issues, I've rebooted my computer
> several times, and nothing helps. I can keep adding things to the
> timeline,
> but it just won't play.
>
> I just bought this new computer a couple weeks ago and am starting to
> regret
> it. I've tried to contact Windows directly about several issues that may
> be
> Vista incompatibilities, but they won't even acknowlege my PID # so that I
> can get online help. I call and their phone system is never-ending.
>
> I just want to make videos which I used to do on an old computer with the
> old Matrox capture card and Adobe Premiere 6.0 software. Adobe can't help
> me
> either since the version I use is old and Vista is too new. I don't want
> to
> dig my old computer out...I want this "sophisticated" media center to
> work!
>
> Can anyone help me?
>
> "smtwu" wrote:
>
>> I had this "Windows Movie Maker has stop working" error message when I
>> tried
>> to publish the video or add transitions between video clips. I saw the
>> solution from MS technical support page:
>>
>> http://support.microsoft.com/kb/923122
>>
>> I followed the instruction and removed all video filters, but there
>> problem
>> was still there......
>>
>> Any idea??