Media Player Just stopped working

Suddenly media player just won't launch, even with run as administrator. I
tried downloading media player for vista but it won't install saying there is
already a Newer (?) version on the computer. So I tried uninstalling the
existing version but it doesn't even show on the list of programs for
uninstall. Not sure where to turn. This happened once before but a reboot
fixed it.

You cannot uninstall WMP. It's part of the Vista OS.

What firewall, anti-virus application or security suite is installed? There
are some that cause problems which do not appear immediately.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

"Lynn" <Lynn@discussions.microsoft.com> wrote in message
news:03EE76AF-E806-4E07-8E37-C4AD144EB665@microsoft.com...
> Suddenly media player just won't launch, even with run as administrator. I
> tried downloading media player for vista but it won't install saying there
> is
> already a Newer (?) version on the computer. So I tried uninstalling the
> existing version but it doesn't even show on the list of programs for
> uninstall. Not sure where to turn. This happened once before but a reboot
> fixed it.

Do you have a registry cleaner ? I had a similar problem and it's now fixed.
I used registry mechanic from pctools.com.

I tried rolling back to a systme restore point and it sort of worked but
then a lot ofother stuff started breaking. Since sorting out the registry,
everything's been ok.

It seems to be tha automatic updates that screw up the registry so much.

"Lynn" wrote:

> Suddenly media player just won't launch, even with run as administrator. I
> tried downloading media player for vista but it won't install saying there is
> already a Newer (?) version on the computer. So I tried uninstalling the
> existing version but it doesn't even show on the list of programs for
> uninstall. Not sure where to turn. This happened once before but a reboot
> fixed it.

What was installed or uninstalled previous to this not working?

Does it (wmplayer.exe) show up in the Processes tab of Task Manager?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Lynn" <Lynn@discussions.microsoft.com> wrote in message
news:03EE76AF-E806-4E07-8E37-C4AD144EB665@microsoft.com...
> Suddenly media player just won't launch, even with run as administrator. I
> tried downloading media player for vista but it won't install saying there
> is
> already a Newer (?) version on the computer. So I tried uninstalling the
> existing version but it doesn't even show on the list of programs for
> uninstall. Not sure where to turn. This happened once before but a reboot
> fixed it.

DO NOT use registry cleaners! See this:
http://aumha.net/viewtopic.php?t=28099

-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

"Mark Dee" <MarkDee@discussions.microsoft.com> wrote in message
news:A7A3724D-B1C3-4A66-B615-33059CFB4787@microsoft.com...
> Do you have a registry cleaner ? I had a similar problem and it's now
> fixed.
> I used registry mechanic from pctools.com.
>
> I tried rolling back to a systme restore point and it sort of worked but
> then a lot ofother stuff started breaking. Since sorting out the registry,
> everything's been ok.
>
> It seems to be tha automatic updates that screw up the registry so much.
>
> "Lynn" wrote:
>
>> Suddenly media player just won't launch, even with run as administrator.
>> I
>> tried downloading media player for vista but it won't install saying
>> there is
>> already a Newer (?) version on the computer. So I tried uninstalling the
>> existing version but it doesn't even show on the list of programs for
>> uninstall. Not sure where to turn. This happened once before but a reboot
>> fixed it.

Hey.
I had the same problem, Window Media Player would not start. It would
just say "Windows Media Player has Stopped Working" or something similar
to that.. Ya I searched all over the internet yet no luck. But I found
out why it was not working/opening: The reason is simple, your computer
has been infected with a virus. It might be one of these:

[image: http://img175.imageshack.us/img175/8...ectionrk7.jpg]


You see, i had the same problem and after scanning the computer with
Avast, these files were found as infected/trojan.

So I would suggest you to scan your computer and see if your scanner
detects one of these files in the image above. Simply remove those files
with the Virus Scanner and your Media Player will work again.


--
Dhaval

After installing KB952714 my media player stopped working. It seems to
have reset the entire default system to use the 32 bit (x86) version
which is making it crash. I redirected my program folders shortcut to
the media player in the 64 bit program folder and it works from the
shortcut again, however, the buttons in windows explorer still bring up
a Windows media player has stopped working screen which says it will
send information and never does. This is also true of the right click
shortcut menu.


--
DVSUPS

What's the current crash information for that crash according to the Problem
Reports and Solutions control panel on your system?
http://zachd.com/pss/pss.html#bucket


--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"DVSUPS" <guest@unknown-email.com> wrote in message
news:e8d22fe1cf208ef9e78c7e21cc802c89@nntp-gateway.com...
>
> After installing KB952714 my media player stopped working. It seems to
> have reset the entire default system to use the 32 bit (x86) version
> which is making it crash. I redirected my program folders shortcut to
> the media player in the 64 bit program folder and it works from the
> shortcut again, however, the buttons in windows explorer still bring up
> a Windows media player has stopped working screen which says it will
> send information and never does. This is also true of the right click
> shortcut menu.
>
>
> --
> DVSUPS

Zachd:

I looked on that site and did not find much for 64 bit and MP11. Here
is the latest report:

*problem signature
*problem event name: appcrash
application name: setup_wm.exe
application version: 11.0.5721.5146
application timestamp: 45495888
fault module name: ntdll.dll
fault module version: 6.0.6001.18000
fault module timestamp: 4791a783
exception code: c0000135
exception offset: 0006ecfb
os version: 6.0.6001.2.1.0.768.3
locale id: 1033
additional information 1: 9d13
additional information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
additional information 3: 9d13
additional information 4: 1abee00edb3fc1158f9ad6f44f0f6be8
*extra information about the problem
*bucket id: 805641396


--
DVSUPS

(note to self to check this out tomorrow...)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"DVSUPS" <guest@unknown-email.com> wrote in message
news:71b5ab4e60249e269bd3eba9bc046ee9@nntp-gateway.com...
>
> Zachd:
>
> I looked on that site and did not find much for 64 bit and MP11. Here
> is the latest report:
>
> *problem signature
> *problem event name: appcrash
> application name: setup_wm.exe
> application version: 11.0.5721.5146
> application timestamp: 45495888
> fault module name: ntdll.dll
> fault module version: 6.0.6001.18000
> fault module timestamp: 4791a783
> exception code: c0000135
> exception offset: 0006ecfb
> os version: 6.0.6001.2.1.0.768.3
> locale id: 1033
> additional information 1: 9d13
> additional information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
> additional information 3: 9d13
> additional information 4: 1abee00edb3fc1158f9ad6f44f0f6be8
> *extra information about the problem
> *bucket id: 805641396
>
>
> --
> DVSUPS