Sony Video Camera will not run on vista, help please?

Thanks for your help, much appreciated.

"Dana Cline - MVP" wrote:

> That's one of the many reasons I'll never buy another Sony product...
>
> Dana Cline - MCE MVP
>
> "Janomac101" <Janomac101@discussions.microsoft.com> wrote in message
> news:89AE13DF-406F-4ED7-AF66-55226661C219@microsoft.com...
> > Thanks for the help. I did try sony and to be honest they seemed pretty
> > disinterested at me plight.
> >
> > "Dana Cline - MVP" wrote:
> >
> >> Um, have you talked to Sony? This isn't the first Sony product I've heard
> >> of
> >> that doesn't work on Vista...
> >>
> >> Dana Cline - MCE MVP
> >>
> >> "Janomac101" <Janomac101@discussions.microsoft.com> wrote in message
> >> news:19FFB94F-C9A6-456C-84B3-F30D82BF0BFB@microsoft.com...
> >> > Hi all, hope someone out there can help me.
> >> > I own a Sony Video Camera.
> >> > Type DCR-TRV265E Easy HandyCam Digital 8.
> >> > It has USB Streaming and digital in and out.
> >> > It also has ilink facilities.
> >> >
> >> > On purchasing a Dell Dimension Computer last week I have found that I
> >> > have
> >> > a
> >> > problem connecting it to download my films.
> >> > This computer now runs Vista Premium.
> >> > The 'Picture Package' Ver 1 software seems to load and I can see my
> >> > film
> >> > when I am running the 'adjust and confirm USB stream'; but when it
> >> > comes
> >> > to
> >> > downloading the film the whole thing shuts down. It says something
> >> > about
> >> > destination file lost.
> >> > I have found that when I try to run it through the Microsoft moviemaker
> >> > it
> >> > can not detect the camera, (a problem I never had with my previous
> >> > computer
> >> > running Microsoft XP). I should say that I'm using a USB cable.
> >> > The weird thing is that the hardware devices folder in the control
> >> > panel
> >> > does detect the camera and says it is working properly.
> >> > I have spoke to Dell support but too little avail. They say I should
> >> > try
> >> > the
> >> > iLink cable, but I never needed it before with my previous and much
> >> > older
> >> > computer.
> >> > Can you help?
> >> > Is there a download or patch for this problem?
> >> > Is there another way round it?
> >> > I should add that although my camera can use a firewire or iLink cable
> >> > this
> >> > new computer doesn't have a port, although maybe I could get on fitted
> >> > at
> >> > a
> >> > later date.
> >> > Look forward to hearing from you.
> >> > Kind regards,
> >> > Ian Caira.
> >> >
> >>
> >>
> >>
>
>
>

Dana,

When it comes to a firewire connections Sony (and many other manufacturers)
haven't had to write a driver since XP SP2. When their products worked with
the native drives through all of the Vista betas and RCs why on earth would
you expect Sony (or anyone else) to write the drivers when MS has been
supplying them?

Apparently, you aren't much of a videographer. There is a huge difference
in the quality of the captured footage between the dvr-ms (Windows Movie
Maker) format and the native mt2 file created by a Hi-Def camcorder.

This is not something you can blame on the hardware manufacturer. MS pulled
the support sometime between RC2 and RTM. It's not that there were any
problems with the drivers, they were the same ones used on XP SP2 and XP
x64. There was absolutely no reason to pull the support except (in hopes)
of driving more users to Windows Movie Maker.




"Dana Cline - MVP" <dcline@scriptpro.com> wrote in message
news:u5%23d%236lYHHA.4000@TK2MSFTNGP02.phx.gbl...
> Yes, the driver model changed for Vista, but then again Sony has had over
> a year to get their drivers fixed, and it sounds like they didn't bother.
> Well, at least you can use MM to import the firewire video...I would think
> that would be easier than booting back to XP...
>
> Dana Cline - MCE MVP
>
> "HDFatBoy2003" <H_D_FatBoy2003@msn.com> wrote in message
> news:97CF98F9-BB6C-4E94-B11C-21EA94EFEDF0@microsoft.com...
>> Yep, Microsoft changed something in the native drivers for Vista. My FX1
>> use to work flawlessly under all of the betas and RCs of Vista but in the
>> final release it's a no go.
>>
>> The camera is recognized but only Windows Movie Maker can capture the
>> video. I use firewire as my connection. The camcorder use to be
>> recognized as two different devices but on RTM it now only is recornized
>> as one device. The drivers are different than under XP. So my major two
>> apps for capturing video don't see it any longer. I boot into XP to
>> capture and then back to Vista to edit. Hoping to find a resolution to
>> the problem but so far Sony and MS are not of much help.
>>
>>
>> "Dana Cline - MVP" <dcline@scriptpro.com> wrote in message
>> news:eQzpXQlYHHA.4772@TK2MSFTNGP05.phx.gbl...
>>> Um, have you talked to Sony? This isn't the first Sony product I've
>>> heard of that doesn't work on Vista...
>>>
>>> Dana Cline - MCE MVP
>>>
>>> "Janomac101" <Janomac101@discussions.microsoft.com> wrote in message
>>> news:19FFB94F-C9A6-456C-84B3-F30D82BF0BFB@microsoft.com...
>>>> Hi all, hope someone out there can help me.
>>>> I own a Sony Video Camera.
>>>> Type DCR-TRV265E Easy HandyCam Digital 8.
>>>> It has USB Streaming and digital in and out.
>>>> It also has ilink facilities.
>>>>
>>>> On purchasing a Dell Dimension Computer last week I have found that I
>>>> have a
>>>> problem connecting it to download my films.
>>>> This computer now runs Vista Premium.
>>>> The 'Picture Package' Ver 1 software seems to load and I can see my
>>>> film
>>>> when I am running the 'adjust and confirm USB stream'; but when it
>>>> comes to
>>>> downloading the film the whole thing shuts down. It says something
>>>> about
>>>> destination file lost.
>>>> I have found that when I try to run it through the Microsoft moviemaker
>>>> it
>>>> can not detect the camera, (a problem I never had with my previous
>>>> computer
>>>> running Microsoft XP). I should say that I'm using a USB cable.
>>>> The weird thing is that the hardware devices folder in the control
>>>> panel
>>>> does detect the camera and says it is working properly.
>>>> I have spoke to Dell support but too little avail. They say I should
>>>> try the
>>>> iLink cable, but I never needed it before with my previous and much
>>>> older
>>>> computer.
>>>> Can you help?
>>>> Is there a download or patch for this problem?
>>>> Is there another way round it?
>>>> I should add that although my camera can use a firewire or iLink cable
>>>> this
>>>> new computer doesn't have a port, although maybe I could get on fitted
>>>> at a
>>>> later date.
>>>> Look forward to hearing from you.
>>>> Kind regards,
>>>> Ian Caira.
>>>>
>>>
>>>
>>
>
>

I have a Canon, a Sony and a JVC and none of them will run on Vista. I have
to use my husbands computer with XP to transfer video files. The Canon is new
and ads stated it was Vista compatable (not!). I actually use my husbands
computer for a lot of tasks that Vista just wont do.

"Janomac101" wrote:

> Hi all, hope someone out there can help me.
> I own a Sony Video Camera.
> Type DCR-TRV265E Easy HandyCam Digital 8.
> It has USB Streaming and digital in and out.
> It also has ilink facilities.
>
> On purchasing a Dell Dimension Computer last week I have found that I have a
> problem connecting it to download my films.
> This computer now runs Vista Premium.
> The ‘Picture Package’ Ver 1 software seems to load and I can see my film
> when I am running the ‘adjust and confirm USB stream’; but when it comes to
> downloading the film the whole thing shuts down. It says something about
> destination file lost.
> I have found that when I try to run it through the Microsoft moviemaker it
> can not detect the camera, (a problem I never had with my previous computer
> running Microsoft XP). I should say that I’m using a USB cable.
> The weird thing is that the hardware devices folder in the control panel
> does detect the camera and says it is working properly.
> I have spoke to Dell support but too little avail. They say I should try the
> iLink cable, but I never needed it before with my previous and much older
> computer.
> Can you help?
> Is there a download or patch for this problem?
> Is there another way round it?
> I should add that although my camera can use a firewire or iLink cable this
> new computer doesn’t have a port, although maybe I could get on fitted at a
> later date.
> Look forward to hearing from you.
> Kind regards,
> Ian Caira.
>

Have you tried firewire as opposed to USB?

On Sat, 14 Apr 2007 12:10:01 -0700, Mary P
<MaryP@discussions.microsoft.com> wrote:

>I have a Canon, a Sony and a JVC and none of them will run on Vista. I have
>to use my husbands computer with XP to transfer video files. The Canon is new
>and ads stated it was Vista compatable (not!). I actually use my husbands
>computer for a lot of tasks that Vista just wont do.
>
>"Janomac101" wrote:
>
>> Hi all, hope someone out there can help me.
>> I own a Sony Video Camera.
>> Type DCR-TRV265E Easy HandyCam Digital 8.
>> It has USB Streaming and digital in and out.
>> It also has ilink facilities.
>>
>> On purchasing a Dell Dimension Computer last week I have found that I have a
>> problem connecting it to download my films.
>> This computer now runs Vista Premium.
>> The ‘Picture Package’ Ver 1 software seems to load and I can see my film
>> when I am running the ‘adjust and confirm USB stream’; but when it comes to
>> downloading the film the whole thing shuts down. It says something about
>> destination file lost.
>> I have found that when I try to run it through the Microsoft moviemaker it
>> can not detect the camera, (a problem I never had with my previous computer
>> running Microsoft XP). I should say that I’m using a USB cable.
>> The weird thing is that the hardware devices folder in the control panel
>> does detect the camera and says it is working properly.
>> I have spoke to Dell support but too little avail. They say I should try the
>> iLink cable, but I never needed it before with my previous and much older
>> computer.
>> Can you help?
>> Is there a download or patch for this problem?
>> Is there another way round it?
>> I should add that although my camera can use a firewire or iLink cable this
>> new computer doesn’t have a port, although maybe I could get on fitted at a
>> later date.
>> Look forward to hearing from you.
>> Kind regards,
>> Ian Caira.
>>
--

Barb Bowman
MS Windows-MVP
Expert Zone & Vista Community Columnist
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

I have tried both and neither work. The camera recognizes the firewire as the
screen displays DV- IN. Vista recognizes the camera but searches for a
driver, Canaon states a driver should not be necessary
Mary Poole

"Barb Bowman" wrote:

> Have you tried firewire as opposed to USB?
>
> On Sat, 14 Apr 2007 12:10:01 -0700, Mary P
> <MaryP@discussions.microsoft.com> wrote:
>
> >I have a Canon, a Sony and a JVC and none of them will run on Vista. I have
> >to use my husbands computer with XP to transfer video files. The Canon is new
> >and ads stated it was Vista compatable (not!). I actually use my husbands
> >computer for a lot of tasks that Vista just wont do.
> >
> >"Janomac101" wrote:
> >
>

which Canon and what computer? Typically, you connect both ends of
the firewire cable before turning the camera on to the "play"
setting and open windows movie maker which should "see" the camera
and import.

On Sat, 14 Apr 2007 18:58:02 -0700, Mary P
<MaryP@discussions.microsoft.com> wrote:

>I have tried both and neither work. The camera recognizes the firewire as the
>screen displays DV- IN. Vista recognizes the camera but searches for a
>driver, Canaon states a driver should not be necessary
>Mary Poole
>
>"Barb Bowman" wrote:
>
>> Have you tried firewire as opposed to USB?
>>
>> On Sat, 14 Apr 2007 12:10:01 -0700, Mary P
>> <MaryP@discussions.microsoft.com> wrote:
>>
>> >I have a Canon, a Sony and a JVC and none of them will run on Vista. I have
>> >to use my husbands computer with XP to transfer video files. The Canon is new
>> >and ads stated it was Vista compatable (not!). I actually use my husbands
>> >computer for a lot of tasks that Vista just wont do.
>> >
>> >"Janomac101" wrote:
>> >
>>
--

Barb Bowman
MS Windows-MVP
Expert Zone & Vista Community Columnist
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

On Sat, 14 Apr 2007 18:58:02 -0700, Mary P
<MaryP@discussions.microsoft.com> wrote:

>I have tried both and neither work. The camera recognizes the firewire as the
>screen displays DV- IN. Vista recognizes the camera but searches for a
>driver, Canaon states a driver should not be necessary
>Mary Poole

This is what works for me.

NOTE: I have the Vista Business version and only have the limited
Movie Maker, not DVD maker. I use professional level video software so
I'm just walking through this using Movie Maker just to see what
happens.

I just grabbed a consumer level digital camera. A Cannon ZR45 I often
carry around with me just in case something happens. It is one of many
digitals cameras of all prices ranges I tried with Vista and they all
work properly without me having to do anything. ;-)

1. I plugged in a firewire cable to the camera and into my computer.
After doing so I immediately get the audio cue that Vista "sees"
the camera. So far, so good.

2. I open up Movie Maker, from the File Menu select import from
Digital Camera.

3. Vista opens a window asking for a name, WHERE on my system I
want to import to and the format. I leave the defaults so it
will import to my video folder as a DV compressed AVI file.

4. I click next, then a new window opens asking if I want to import
the entire video tape or just a portion.

5. I select the second option, to select a portion. A new window
opens, I hear my camera's motor spin up and in a few seconds I
see the video from the tape in the camera, in the camera's viewer
window AND I also see the same video tape's starting frame
displayed in Windows' Movie Maker.

6. I see controls in Movie Maker I can use to set where I should
start the video from with typical scrubber controls. I ignore that
and just click on the Start Video Import button.

7. I import about 60 seconds worth of video. As I'm doing this I
see the video play in BOTH my camera's viewer and in Movie Maker.

8. After stopping, the video I just captured automatically appears
in Movie Maker's Import List and gets loaded into the Movie Maker
preview window. It plays fine with audio in sync from within
Movie Maker.

So Vista CAN correctly import a DV AVI file from a digital camera.

Not that said, what I don't see in Movie Maker is any indication of
what's happending behind the scenes. So while your camera is connected
to the computer, showing the correct DV status, but in a "stop"
situation, go to Control Panel, Administrative Tools, then Device
Manager.

Now look for your camera in Device Manager. For me, Vista Business
added a new category; Imaging Devices. Expanding that tab I see my
Canon camera listed. Right click, then properties, then look at
details for the driver. For me it finds:

C:\Windows\system 32\drivers\msdv.sys
Provider: Microsoft
File version 6.0.6000.16386 (vista)rtm.061101-2205)

If you don't see this driver or a similar one if by chance a different
version of Vista installs a different driver then gets installed with
the business version I'm using, then something is wrong with your
install of Vista, like it can't find this driver, or it is somehow
damanged or isn't pointed to correctly or just don't start up.

If you can't see what I saw in your camera then either something is
wrong with how your motherboard, BIOS or particular computer handles
firewire, your firewire cable isn't plugged in correctly, or is
damanged or your camera isn't configured correctly to properly
communicate with Windows.

Coming from a professional background I KNOW for a fact some digital
cameras do not support the NECESSARY OCHI compliant IEEE 1394/DV
interface. So while they say they work under Firewire, they wonder
away from the specs which means what the send and receive from the
firewire connector may NOT be compatiable.

I further learned from experience that some computers regardless if
they say they are OCHI compliant or not DO NOT correct support a
proper firewire interface if same is part of the motherboard. I had a
old system that had firewire built into the motherboard and while I
could capture video from all my cameras just fine, it refused to
properly send video back to some cameras and would drop frames like
crazy. Only after adding a external firewire card to my computer that
I knew for a FACT was OCHI compliant did this computer finally work
correctly with all my video cameras. You may have this problem.

That's about all I can think of.

Review: HP Media Center M7750n with Vista Premium
When I plug in the camcorder I get the beep noise, but no pop up asking me
what I want to do (as I do when I plug in other devices such as still camera
SM card etc).
The camera is visible in Device Manager under other devices but the icon has
an exclamation mark and when I open it states that there is no driver for the
device. I contacted Canon and they suggest I contact HP, because the device
should not require a driver and that there must be a problem within the
partition?? Sorry I am no expert in computers. The camera works fine on
another computer with XP but I want it to work on my new computer with Vista.
when I try to use the various video editing software (Muvee auto producer,
windows movie maker) none of them can detect the camcorder. So now what? Any
suggestions would be most appreciated. can I copy drivers from XP?
Mary P

"Adam Albright" wrote:

> On Sat, 14 Apr 2007 18:58:02 -0700, Mary P
> <MaryP@discussions.microsoft.com> wrote:
>
> >I have tried both and neither work. The camera recognizes the firewire as the
> >screen displays DV- IN. Vista recognizes the camera but searches for a
> >driver, Canaon states a driver should not be necessary
> >Mary Poole
>
> This is what works for me.
>
> NOTE: I have the Vista Business version and only have the limited
> Movie Maker, not DVD maker. I use professional level video software so
> I'm just walking through this using Movie Maker just to see what
> happens.
>
> I just grabbed a consumer level digital camera. A Cannon ZR45 I often
> carry around with me just in case something happens. It is one of many
> digitals cameras of all prices ranges I tried with Vista and they all
> work properly without me having to do anything. ;-)
>
> 1. I plugged in a firewire cable to the camera and into my computer.
> After doing so I immediately get the audio cue that Vista "sees"
> the camera. So far, so good.
>
> 2. I open up Movie Maker, from the File Menu select import from
> Digital Camera.
>
> 3. Vista opens a window asking for a name, WHERE on my system I
> want to import to and the format. I leave the defaults so it
> will import to my video folder as a DV compressed AVI file.
>
> 4. I click next, then a new window opens asking if I want to import
> the entire video tape or just a portion.
>
> 5. I select the second option, to select a portion. A new window
> opens, I hear my camera's motor spin up and in a few seconds I
> see the video from the tape in the camera, in the camera's viewer
> window AND I also see the same video tape's starting frame
> displayed in Windows' Movie Maker.
>
> 6. I see controls in Movie Maker I can use to set where I should
> start the video from with typical scrubber controls. I ignore that
> and just click on the Start Video Import button.
>
> 7. I import about 60 seconds worth of video. As I'm doing this I
> see the video play in BOTH my camera's viewer and in Movie Maker.
>
> 8. After stopping, the video I just captured automatically appears
> in Movie Maker's Import List and gets loaded into the Movie Maker
> preview window. It plays fine with audio in sync from within
> Movie Maker.
>
> So Vista CAN correctly import a DV AVI file from a digital camera.
>
> Not that said, what I don't see in Movie Maker is any indication of
> what's happending behind the scenes. So while your camera is connected
> to the computer, showing the correct DV status, but in a "stop"
> situation, go to Control Panel, Administrative Tools, then Device
> Manager.
>
> Now look for your camera in Device Manager. For me, Vista Business
> added a new category; Imaging Devices. Expanding that tab I see my
> Canon camera listed. Right click, then properties, then look at
> details for the driver. For me it finds:
>
> C:\Windows\system 32\drivers\msdv.sys
> Provider: Microsoft
> File version 6.0.6000.16386 (vista)rtm.061101-2205)
>
> If you don't see this driver or a similar one if by chance a different
> version of Vista installs a different driver then gets installed with
> the business version I'm using, then something is wrong with your
> install of Vista, like it can't find this driver, or it is somehow
> damanged or isn't pointed to correctly or just don't start up.
>
> If you can't see what I saw in your camera then either something is
> wrong with how your motherboard, BIOS or particular computer handles
> firewire, your firewire cable isn't plugged in correctly, or is
> damanged or your camera isn't configured correctly to properly
> communicate with Windows.
>
> Coming from a professional background I KNOW for a fact some digital
> cameras do not support the NECESSARY OCHI compliant IEEE 1394/DV
> interface. So while they say they work under Firewire, they wonder
> away from the specs which means what the send and receive from the
> firewire connector may NOT be compatiable.
>
> I further learned from experience that some computers regardless if
> they say they are OCHI compliant or not DO NOT correct support a
> proper firewire interface if same is part of the motherboard. I had a
> old system that had firewire built into the motherboard and while I
> could capture video from all my cameras just fine, it refused to
> properly send video back to some cameras and would drop frames like
> crazy. Only after adding a external firewire card to my computer that
> I knew for a FACT was OCHI compliant did this computer finally work
> correctly with all my video cameras. You may have this problem.
>
> That's about all I can think of.
>
>
>
>
>
>

Check which firewire drivers you have

You can find out where they are from here, but I wouldn't recommend trying
the roll back as I've not tested it on a vista system
http://www.myvideoproblems.com/Probl...ngUnderSP2.htm

--

Graham Hughes
MVP Digital Media
www.myvideoproblems.com


"Mary P" <MaryP@discussions.microsoft.com> wrote in message
news:5E36AE9D-9308-449D-B928-DD4E7AB1DEA6@microsoft.com...
> Review: HP Media Center M7750n with Vista Premium
> When I plug in the camcorder I get the beep noise, but no pop up asking me
> what I want to do (as I do when I plug in other devices such as still
> camera
> SM card etc).
> The camera is visible in Device Manager under other devices but the icon
> has
> an exclamation mark and when I open it states that there is no driver for
> the
> device. I contacted Canon and they suggest I contact HP, because the
> device
> should not require a driver and that there must be a problem within the
> partition?? Sorry I am no expert in computers. The camera works fine on
> another computer with XP but I want it to work on my new computer with
> Vista.
> when I try to use the various video editing software (Muvee auto producer,
> windows movie maker) none of them can detect the camcorder. So now what?
> Any
> suggestions would be most appreciated. can I copy drivers from XP?
> Mary P
>
> "Adam Albright" wrote:
>
>> On Sat, 14 Apr 2007 18:58:02 -0700, Mary P
>> <MaryP@discussions.microsoft.com> wrote:
>>
>> >I have tried both and neither work. The camera recognizes the firewire
>> >as the
>> >screen displays DV- IN. Vista recognizes the camera but searches for a
>> >driver, Canaon states a driver should not be necessary
>> >Mary Poole
>>
>> This is what works for me.
>>
>> NOTE: I have the Vista Business version and only have the limited
>> Movie Maker, not DVD maker. I use professional level video software so
>> I'm just walking through this using Movie Maker just to see what
>> happens.
>>
>> I just grabbed a consumer level digital camera. A Cannon ZR45 I often
>> carry around with me just in case something happens. It is one of many
>> digitals cameras of all prices ranges I tried with Vista and they all
>> work properly without me having to do anything. ;-)
>>
>> 1. I plugged in a firewire cable to the camera and into my computer.
>> After doing so I immediately get the audio cue that Vista "sees"
>> the camera. So far, so good.
>>
>> 2. I open up Movie Maker, from the File Menu select import from
>> Digital Camera.
>>
>> 3. Vista opens a window asking for a name, WHERE on my system I
>> want to import to and the format. I leave the defaults so it
>> will import to my video folder as a DV compressed AVI file.
>>
>> 4. I click next, then a new window opens asking if I want to import
>> the entire video tape or just a portion.
>>
>> 5. I select the second option, to select a portion. A new window
>> opens, I hear my camera's motor spin up and in a few seconds I
>> see the video from the tape in the camera, in the camera's viewer
>> window AND I also see the same video tape's starting frame
>> displayed in Windows' Movie Maker.
>>
>> 6. I see controls in Movie Maker I can use to set where I should
>> start the video from with typical scrubber controls. I ignore that
>> and just click on the Start Video Import button.
>>
>> 7. I import about 60 seconds worth of video. As I'm doing this I
>> see the video play in BOTH my camera's viewer and in Movie Maker.
>>
>> 8. After stopping, the video I just captured automatically appears
>> in Movie Maker's Import List and gets loaded into the Movie Maker
>> preview window. It plays fine with audio in sync from within
>> Movie Maker.
>>
>> So Vista CAN correctly import a DV AVI file from a digital camera.
>>
>> Not that said, what I don't see in Movie Maker is any indication of
>> what's happending behind the scenes. So while your camera is connected
>> to the computer, showing the correct DV status, but in a "stop"
>> situation, go to Control Panel, Administrative Tools, then Device
>> Manager.
>>
>> Now look for your camera in Device Manager. For me, Vista Business
>> added a new category; Imaging Devices. Expanding that tab I see my
>> Canon camera listed. Right click, then properties, then look at
>> details for the driver. For me it finds:
>>
>> C:\Windows\system 32\drivers\msdv.sys
>> Provider: Microsoft
>> File version 6.0.6000.16386 (vista)rtm.061101-2205)
>>
>> If you don't see this driver or a similar one if by chance a different
>> version of Vista installs a different driver then gets installed with
>> the business version I'm using, then something is wrong with your
>> install of Vista, like it can't find this driver, or it is somehow
>> damanged or isn't pointed to correctly or just don't start up.
>>
>> If you can't see what I saw in your camera then either something is
>> wrong with how your motherboard, BIOS or particular computer handles
>> firewire, your firewire cable isn't plugged in correctly, or is
>> damanged or your camera isn't configured correctly to properly
>> communicate with Windows.
>>
>> Coming from a professional background I KNOW for a fact some digital
>> cameras do not support the NECESSARY OCHI compliant IEEE 1394/DV
>> interface. So while they say they work under Firewire, they wonder
>> away from the specs which means what the send and receive from the
>> firewire connector may NOT be compatiable.
>>
>> I further learned from experience that some computers regardless if
>> they say they are OCHI compliant or not DO NOT correct support a
>> proper firewire interface if same is part of the motherboard. I had a
>> old system that had firewire built into the motherboard and while I
>> could capture video from all my cameras just fine, it refused to
>> properly send video back to some cameras and would drop frames like
>> crazy. Only after adding a external firewire card to my computer that
>> I knew for a FACT was OCHI compliant did this computer finally work
>> correctly with all my video cameras. You may have this problem.
>>
>> That's about all I can think of.
>>
>>
>>
>>
>>
>>

Well, I am willing to try anything. I downloaded fthe rollback from your site
when I installed, I got an critical error message and then my computer shut
down. When I rebooted this time I still had the same problem but when I did a
manual search for the driver it found it in Windows sytem file and everything
is working just fine I can transfer video and use all my editing software, I
dont recommend this method but it worked for me
Thanks
mary P

"Graham Hughes" wrote:

> Check which firewire drivers you have
>
> You can find out where they are from here, but I wouldn't recommend trying
> the roll back as I've not tested it on a vista system
> http://www.myvideoproblems.com/Probl...ngUnderSP2.htm
>
> --
>
> Graham Hughes
> MVP Digital Media
> www.myvideoproblems.com
>
>
> "Mary P" <MaryP@discussions.microsoft.com> wrote in message
> news:5E36AE9D-9308-449D-B928-DD4E7AB1DEA6@microsoft.com...
> > Review: HP Media Center M7750n with Vista Premium
> > When I plug in the camcorder I get the beep noise, but no pop up asking me
> > what I want to do (as I do when I plug in other devices such as still
> > camera
> > SM card etc).
> > The camera is visible in Device Manager under other devices but the icon
> > has
> > an exclamation mark and when I open it states that there is no driver for
> > the
> > device. I contacted Canon and they suggest I contact HP, because the
> > device
> > should not require a driver and that there must be a problem within the
> > partition?? Sorry I am no expert in computers. The camera works fine on
> > another computer with XP but I want it to work on my new computer with
> > Vista.
> > when I try to use the various video editing software (Muvee auto producer,
> > windows movie maker) none of them can detect the camcorder. So now what?
> > Any
> > suggestions would be most appreciated. can I copy drivers from XP?
> > Mary P
> >
> > "Adam Albright" wrote:
> >
> >> On Sat, 14 Apr 2007 18:58:02 -0700, Mary P
> >> <MaryP@discussions.microsoft.com> wrote:
> >>
> >> >I have tried both and neither work. The camera recognizes the firewire
> >> >as the
> >> >screen displays DV- IN. Vista recognizes the camera but searches for a
> >> >driver, Canaon states a driver should not be necessary
> >> >Mary Poole
> >>
> >> This is what works for me.
> >>
> >> NOTE: I have the Vista Business version and only have the limited
> >> Movie Maker, not DVD maker. I use professional level video software so
> >> I'm just walking through this using Movie Maker just to see what
> >> happens.
> >>
> >> I just grabbed a consumer level digital camera. A Cannon ZR45 I often
> >> carry around with me just in case something happens. It is one of many
> >> digitals cameras of all prices ranges I tried with Vista and they all
> >> work properly without me having to do anything. ;-)
> >>
> >> 1. I plugged in a firewire cable to the camera and into my computer.
> >> After doing so I immediately get the audio cue that Vista "sees"
> >> the camera. So far, so good.
> >>
> >> 2. I open up Movie Maker, from the File Menu select import from
> >> Digital Camera.
> >>
> >> 3. Vista opens a window asking for a name, WHERE on my system I
> >> want to import to and the format. I leave the defaults so it
> >> will import to my video folder as a DV compressed AVI file.
> >>
> >> 4. I click next, then a new window opens asking if I want to import
> >> the entire video tape or just a portion.
> >>
> >> 5. I select the second option, to select a portion. A new window
> >> opens, I hear my camera's motor spin up and in a few seconds I
> >> see the video from the tape in the camera, in the camera's viewer
> >> window AND I also see the same video tape's starting frame
> >> displayed in Windows' Movie Maker.
> >>
> >> 6. I see controls in Movie Maker I can use to set where I should
> >> start the video from with typical scrubber controls. I ignore that
> >> and just click on the Start Video Import button.
> >>
> >> 7. I import about 60 seconds worth of video. As I'm doing this I
> >> see the video play in BOTH my camera's viewer and in Movie Maker.
> >>
> >> 8. After stopping, the video I just captured automatically appears
> >> in Movie Maker's Import List and gets loaded into the Movie Maker
> >> preview window. It plays fine with audio in sync from within
> >> Movie Maker.
> >>
> >> So Vista CAN correctly import a DV AVI file from a digital camera.
> >>
> >> Not that said, what I don't see in Movie Maker is any indication of
> >> what's happending behind the scenes. So while your camera is connected
> >> to the computer, showing the correct DV status, but in a "stop"
> >> situation, go to Control Panel, Administrative Tools, then Device
> >> Manager.
> >>
> >> Now look for your camera in Device Manager. For me, Vista Business
> >> added a new category; Imaging Devices. Expanding that tab I see my
> >> Canon camera listed. Right click, then properties, then look at
> >> details for the driver. For me it finds:
> >>
> >> C:\Windows\system 32\drivers\msdv.sys
> >> Provider: Microsoft
> >> File version 6.0.6000.16386 (vista)rtm.061101-2205)
> >>
> >> If you don't see this driver or a similar one if by chance a different
> >> version of Vista installs a different driver then gets installed with
> >> the business version I'm using, then something is wrong with your
> >> install of Vista, like it can't find this driver, or it is somehow
> >> damanged or isn't pointed to correctly or just don't start up.
> >>
> >> If you can't see what I saw in your camera then either something is
> >> wrong with how your motherboard, BIOS or particular computer handles
> >> firewire, your firewire cable isn't plugged in correctly, or is
> >> damanged or your camera isn't configured correctly to properly
> >> communicate with Windows.
> >>
> >> Coming from a professional background I KNOW for a fact some digital
> >> cameras do not support the NECESSARY OCHI compliant IEEE 1394/DV
> >> interface. So while they say they work under Firewire, they wonder
> >> away from the specs which means what the send and receive from the
> >> firewire connector may NOT be compatiable.
> >>
> >> I further learned from experience that some computers regardless if
> >> they say they are OCHI compliant or not DO NOT correct support a
> >> proper firewire interface if same is part of the motherboard. I had a
> >> old system that had firewire built into the motherboard and while I
> >> could capture video from all my cameras just fine, it refused to
> >> properly send video back to some cameras and would drop frames like
> >> crazy. Only after adding a external firewire card to my computer that
> >> I knew for a FACT was OCHI compliant did this computer finally work
> >> correctly with all my video cameras. You may have this problem.
> >>
> >> That's about all I can think of.
> >>
> >>
> >>
> >>
> >>
> >>
>
>
>