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Vista 64 - Cannot Acquire Licenses / Can't Play DRM protected file

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  #1 (permalink)  
Old 02-18-2008
Jacob Chacko
 

Posts: n/a
Vista 64 - Cannot Acquire Licenses / Can't Play DRM protected file
Hello,

I just upgraded to Vista Ultimate 64 bit. Seems like it was a mistake,
aside from the constant churning hard drive activity... I can't get any of my
DRM protected content to play, I also cannot watch movies on NetFlix.com. I
am constantly told by the websites that issue the DRM (not an actual person,
their automated response systems) to go to this page:
http://go.microsoft.com/FWLink?LinkID=34506 and install an upgrade. I have
done that 50836248967406346 times, it seems to make no effect.

I have no idea what to do and before I waste $60 contacting microsoft I want
to see if there is a normal fix for it.

I have patched every aspect of Vista and WMP as well, problem persists.

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  #2 (permalink)  
Old 02-18-2008
Barb Bowman
 

Posts: n/a
Re: Vista 64 - Cannot Acquire Licenses / Can't Play DRM protected file
what exactly did you upgrade from? there is no upgrade from 32 bit
to 64 bit as such.

On Sun, 17 Feb 2008 17:40:00 -0800, Jacob Chacko <Jacob
Chacko@discussions.microsoft.com> wrote:

>Hello,
>
>I just upgraded to Vista Ultimate 64 bit. Seems like it was a mistake,
>aside from the constant churning hard drive activity... I can't get any of my
>DRM protected content to play, I also cannot watch movies on NetFlix.com. I
>am constantly told by the websites that issue the DRM (not an actual person,
>their automated response systems) to go to this page:
>http://go.microsoft.com/FWLink?LinkID=34506 and install an upgrade. I have
>done that 50836248967406346 times, it seems to make no effect.
>
>I have no idea what to do and before I waste $60 contacting microsoft I want
>to see if there is a normal fix for it.
>
>I have patched every aspect of Vista and WMP as well, problem persists.

--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
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  #3 (permalink)  
Old 02-19-2008
Jacob Chacko
 

Posts: n/a
RE: Vista 64 - Cannot Acquire Licenses / Can't Play DRM protected file
I fixed the issue by deleting my DRM data.

It wasn't a software upgrade, I went from Windows XP to Vista 64. So the
technical term fo upgrade doesn't apply, sorry!

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  #4 (permalink)  
Old 02-19-2008
Barb Bowman
 

Posts: n/a
Re: Vista 64 - Cannot Acquire Licenses / Can't Play DRM protected file
thanks for the update. glad it is fixed.

On Mon, 18 Feb 2008 15:50:03 -0800, Jacob Chacko
<JacobChacko@discussions.microsoft.com> wrote:

>I fixed the issue by deleting my DRM data.
>
>It wasn't a software upgrade, I went from Windows XP to Vista 64. So the
>technical term fo upgrade doesn't apply, sorry!

--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
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