Problem with Burning Device

For the longest time now I have not been able to burn dvd movies on my
toshiba laptop satellite with vista basic. I've tried nero and others
but nothing works. Recently I tried using my dvd movie factory and it
said no burning device or driver is not detected. I checked out my
device driver and I noticed this under " DVD/ CD-Rom Drives".

Mat****a DVD-RAM UJ850S ATA Device
Windows cannot start this hardware device because its configuration
information (in the registry) is incomplete or damaged. (Code 19)

What does this mean? How can I fix it? Should I uninstall the device?


--
Carlos_x3

I have same message when trying to connect my MP3. Did you ever get a
solution? Can anyone help with what needs to be done to resolve problem?

Thanks,

bj

"Carlos_x3" wrote:

>
> For the longest time now I have not been able to burn dvd movies on my
> toshiba laptop satellite with vista basic. I've tried nero and others
> but nothing works. Recently I tried using my dvd movie factory and it
> said no burning device or driver is not detected. I checked out my
> device driver and I noticed this under " DVD/ CD-Rom Drives".
>
> Mat****a DVD-RAM UJ850S ATA Device
> Windows cannot start this hardware device because its configuration
> information (in the registry) is incomplete or damaged. (Code 19)
>
> What does this mean? How can I fix it? Should I uninstall the device?
>
>
> --
> Carlos_x3
>

I fixed the problem by uninstalling the burning device and driver and
than installed it all again with the factory restore disk.


--
Carlos_x3