Movie Maker / DVD Maker keeps crashing

You certainly still have msms001.vwp still on your system according to that
data.

Under HKEY_LOCAL_MACHINE\ SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Drivers32 , you have a number of msacm. entries. What are
those?

I'm specifically suspicious that you have a "msacm.vox" entry of some sort -
renaming that to "bad.msacm.vox" would stop you from crashing in this
fashion.

I enjoy not being fired and thus I do not speculate about the release dates
of products. =)

-Zach
--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"stromm8" <stromm8.33vwi6@no-mx.forums.net> wrote in message
news:stromm8.33vwi6@no-mx.forums.net...
>
> It was installed in a folder called VoxWare under my user downloads
> directory. The file no longer exists anywhere on my drive (at least a
> search confirms this). I did a search in the registry and found an
> entry pointing to that specific folder, but since the folder doesn't
> exist anymore I don't think it should be a problem.
>
> When I try to display the Technical Information in the Help link of the
> Media Player, it crashes the Media Player. The error:
>
> Problem Event Name: APPCRASH
> Application Name: wmplayer.exe
> Application Version: 11.0.6000.6344
> Application Timestamp: 46e5f12e
> Fault Module Name: StackHash_55e8
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bdc9
> Exception Code: c0000374
> Exception Offset: 000af1c9
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: 55e8
> Additional Information 2: e9a3bfa1b601bfef53c2b4770680eb31
> Additional Information 3: 4b66
> Additional Information 4: 75d162403c0300ffe50f6cd3a3124ac5
>
>
> Thanks very much for helping. When is the official release of the SP1,
> next month?
>
>
> --
> stromm8

can you help me with this one? I'm pulling my hair out.....not that i've got
much left
problem signature
problem event name: BEX
application name: DVD maker.exe
application version 6.0.6000.16386
application timestamp 4549b50
fault model name stackhash_1e14
fault module version 0.0.0.0
fault module timestamp 00000000
exception offset 035c321f
exception code c0000005
exception data 00000008
OS version 6.0.6000.2.0.0.768.3
locale ID 2057
additional information1 1e14
additional information2 3521325bfa24fe55e12d958288c9e179
additional information3 f22c
c93c4b907f13b0a9960508ab782059b4

bucket ID 17992667
"zachd [MSFT]" wrote:

>
> You certainly still have msms001.vwp still on your system according to that
> data.
>
> Under HKEY_LOCAL_MACHINE\ SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Drivers32 , you have a number of msacm. entries. What are
> those?
>
> I'm specifically suspicious that you have a "msacm.vox" entry of some sort -
> renaming that to "bad.msacm.vox" would stop you from crashing in this
> fashion.
>
> I enjoy not being fired and thus I do not speculate about the release dates
> of products. =)
>
> -Zach
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "stromm8" <stromm8.33vwi6@no-mx.forums.net> wrote in message
> news:stromm8.33vwi6@no-mx.forums.net...
> >
> > It was installed in a folder called VoxWare under my user downloads
> > directory. The file no longer exists anywhere on my drive (at least a
> > search confirms this). I did a search in the registry and found an
> > entry pointing to that specific folder, but since the folder doesn't
> > exist anymore I don't think it should be a problem.
> >
> > When I try to display the Technical Information in the Help link of the
> > Media Player, it crashes the Media Player. The error:
> >
> > Problem Event Name: APPCRASH
> > Application Name: wmplayer.exe
> > Application Version: 11.0.6000.6344
> > Application Timestamp: 46e5f12e
> > Fault Module Name: StackHash_55e8
> > Fault Module Version: 6.0.6000.16386
> > Fault Module Timestamp: 4549bdc9
> > Exception Code: c0000374
> > Exception Offset: 000af1c9
> > OS Version: 6.0.6000.2.0.0.768.3
> > Locale ID: 1033
> > Additional Information 1: 55e8
> > Additional Information 2: e9a3bfa1b601bfef53c2b4770680eb31
> > Additional Information 3: 4b66
> > Additional Information 4: 75d162403c0300ffe50f6cd3a3124ac5
> >
> >
> > Thanks very much for helping. When is the official release of the SP1,
> > next month?
> >
> >
> > --
> > stromm8
>
>
>

Zach,

U are the man! Although doing a search *.vox didn't find any, renaming
the registry entry "msacm.voxacm160" to "bad.msacm.voxacm160" did the
trick (deleting this i suppose wouldn't hurt as well). The actual
value/file "vct3216.acm" also does not exist on my drive. Interesting
why the registry entry would crash the app when the offending driver
isn't even on the drive.

Thanks very much for your help!


--
stromm8

Thre's nothing interesting to go on here. It's probably due to a bad third
party codec. What third party codecs are installed to the system? Did you
use a codec pack? Most of those are pretty nasty. =\

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"andy300" <andy300@discussions.microsoft.com> wrote in message
news:BE73266E-5A3C-45A1-81FD-E57C5715E334@microsoft.com...
> can you help me with this one? I'm pulling my hair out.....not that i've
> got
> much left
> problem signature
> problem event name: BEX
> application name: DVD maker.exe
> application version 6.0.6000.16386
> application timestamp 4549b50
> fault model name stackhash_1e14
> fault module version 0.0.0.0
> fault module timestamp 00000000
> exception offset 035c321f
> exception code c0000005
> exception data 00000008
> OS version 6.0.6000.2.0.0.768.3
> locale ID 2057
> additional information1 1e14
> additional information2 3521325bfa24fe55e12d958288c9e179
> additional information3 f22c
> c93c4b907f13b0a9960508ab782059b4
>
> bucket ID 17992667
> "zachd [MSFT]" wrote:
>
>>
>> You certainly still have msms001.vwp still on your system according to
>> that
>> data.
>>
>> Under HKEY_LOCAL_MACHINE\ SOFTWARE\Microsoft\Windows
>> NT\CurrentVersion\Drivers32 , you have a number of msacm. entries. What
>> are
>> those?
>>
>> I'm specifically suspicious that you have a "msacm.vox" entry of some
>> sort -
>> renaming that to "bad.msacm.vox" would stop you from crashing in this
>> fashion.
>>
>> I enjoy not being fired and thus I do not speculate about the release
>> dates
>> of products. =)
>>
>> -Zach
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>> "stromm8" <stromm8.33vwi6@no-mx.forums.net> wrote in message
>> news:stromm8.33vwi6@no-mx.forums.net...
>> >
>> > It was installed in a folder called VoxWare under my user downloads
>> > directory. The file no longer exists anywhere on my drive (at least a
>> > search confirms this). I did a search in the registry and found an
>> > entry pointing to that specific folder, but since the folder doesn't
>> > exist anymore I don't think it should be a problem.
>> >
>> > When I try to display the Technical Information in the Help link of the
>> > Media Player, it crashes the Media Player. The error:
>> >
>> > Problem Event Name: APPCRASH
>> > Application Name: wmplayer.exe
>> > Application Version: 11.0.6000.6344
>> > Application Timestamp: 46e5f12e
>> > Fault Module Name: StackHash_55e8
>> > Fault Module Version: 6.0.6000.16386
>> > Fault Module Timestamp: 4549bdc9
>> > Exception Code: c0000374
>> > Exception Offset: 000af1c9
>> > OS Version: 6.0.6000.2.0.0.768.3
>> > Locale ID: 1033
>> > Additional Information 1: 55e8
>> > Additional Information 2: e9a3bfa1b601bfef53c2b4770680eb31
>> > Additional Information 3: 4b66
>> > Additional Information 4: 75d162403c0300ffe50f6cd3a3124ac5
>> >
>> >
>> > Thanks very much for helping. When is the official release of the SP1,
>> > next month?
>> >
>> >
>> > --
>> > stromm8
>>
>>
>>

I think the Stamp Suite installed the codec pack. What i meant was
these drivers were already deleted from my system and the only remnant
was that registry entry- shouldn't the OS just ignore or bypass that
registry entry since it doesn't have a valid file to reference it with?

Anyway, it is fixed now and i am able to publish my motorcycle tour!
Thanks again.


--
stromm8

The fact that it did do something indicates to me that this was still a
viable registry entry. It's possible that you have hide system files or
that sort of thing turned on - DLL files typically are bad to toy with, so
the system may have hidden it from you. So: my conclusion based upon the
data here is that the data was actually valid, as otherwise your later
change would not have affected anything. =\

Excellent, good to hear. =)

-Zach
--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"stromm8" <stromm8.33yyx3@no-mx.forums.net> wrote in message
news:stromm8.33yyx3@no-mx.forums.net...
>
> I think the Stamp Suite installed the codec pack. What i meant was
> these drivers were already deleted from my system and the only remnant
> was that registry entry- shouldn't the OS just ignore or bypass that
> registry entry since it doesn't have a valid file to reference it with?
>
> Anyway, it is fixed now and i am able to publish my motorcycle tour!
> Thanks again.
>
>
> --
> stromm8

Hi, I'm trying to save a movie in movie maker, and I keep getting this
crash. . . I downloaded some new codecs earlier today, could they be
whats causing this?
Also, if I get rid of them, will I still be able to publish my movie?

Problem signature:
Problem Event Name: APPCRASH
Application Name: MOVIEMK.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b6
Fault Module Name: iac25_32.ax
Fault Module Version: 2.0.5.53
Fault Module Timestamp: 3847010a
Exception Code: c0000005
Exception Offset: 00003548
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 4105
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311


--
ShadowTech
------------------------------------------------------------------------
ShadowTech's Profile: http://camcorderanswers.com/member.php?userid=7608
View this thread: http://camcorderanswers.com/showthread.php?t=5370

http://camcorderanswers.com

Which exact codec pack did you install? As you probably already know, it
was broken and did a bad thing.

Did you Check for Solutions using the Problem Reports and Solutions Center
control panel yet?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"ShadowTech" <ShadowTech.3402ms@no-mx.forums.camcorderanswers.com> wrote in
message news:ShadowTech.3402ms@no-mx.forums.camcorderanswers.com...
>
> Hi, I'm trying to save a movie in movie maker, and I keep getting this
> crash. . . I downloaded some new codecs earlier today, could they be
> whats causing this?
> Also, if I get rid of them, will I still be able to publish my movie?
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: MOVIEMK.exe
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b5b6
> Fault Module Name: iac25_32.ax
> Fault Module Version: 2.0.5.53
> Fault Module Timestamp: 3847010a
> Exception Code: c0000005
> Exception Offset: 00003548
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 4105
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
>
> --
> ShadowTech
> ------------------------------------------------------------------------
> ShadowTech's Profile: http://camcorderanswers.com/member.php?userid=7608
> View this thread: http://camcorderanswers.com/showthread.php?t=5370
>
> http://camcorderanswers.com
>

Zach,

i am a french guy and i need help ... i discover your answers about
movie maker crashes. I should like to tell you about my own problem.
Before i should want to apologize about my english, don't care about it,
please. It is also the first time i use a forum, and plus, a foreign one
..
So my problem start when i want to "edit" on video file my WMM project.
It crashes, and here is the error message :

Signature du problème :
Nom d’événement de problème: APPCRASH
Nom de l’application: MOVIEMK.exe
Version de l’application: 6.0.6000.16386
Horodatage de l'application: 4549b5b6
Nom du module par défaut: iac25_32.ax
Version du module par défaut: 2.0.5.53
Horodateur du module par défaut: 4549bcd1
Code de l’exception: c0000005
Décalage de l’exception: 00003548
Version du système: 6.0.6000.2.0.0.768.3
Identificateur de paramètres régionaux: 1036
Information supplémentaire n° 1: 8d13
Information supplémentaire n° 2: cdca9b1d21d12b77d84f02df48e34311
Information supplémentaire n° 3: 8d13
Information supplémentaire n° 4: cdca9b1d21d12b77d84f02df48e34311

It seems to be a codec problem : about iac25_32.ax.
could you tell me how i can solve it ? This night i try to find answer
on the net, and I have tried to install codecs as K-lite or
VistaCodecs_v461, even Combined-Community-Codec-Pack-2008-01-24. I have
installed and uninstalled too much things i think ... But no solution
... So do i have to delete and reinstall all codecs or only the
iac25_32.ax ? If so, is it possible to delete this iac25_32.ax or get a
new version ? Or how to delete all codecs or filters and reinstall them
(Gspot ? Codec Sniper ? ...) ?

I would be very glad if you could tell about ...
By now, thanks for all

Daniel


--
danielf

Hi Daniel,

Here's a forum thread to read....

http://forums.microsoft.com/MSDN/Sho...47261&SiteID=1

--
website references are to www.papajohn.org

PapaJohn (MVP)


"danielf" <danielf.36dak2@no-mx.forums.net> wrote in message
news:danielf.36dak2@no-mx.forums.net...
>
> Zach,
>
> i am a french guy and i need help ... i discover your answers about
> movie maker crashes. I should like to tell you about my own problem.
> Before i should want to apologize about my english, don't care about it,
> please. It is also the first time i use a forum, and plus, a foreign one
> .
> So my problem start when i want to "edit" on video file my WMM project.
> It crashes, and here is the error message :
>
> Signature du problème :
> Nom d'événement de problème: APPCRASH
> Nom de l'application: MOVIEMK.exe
> Version de l'application: 6.0.6000.16386
> Horodatage de l'application: 4549b5b6
> Nom du module par défaut: iac25_32.ax
> Version du module par défaut: 2.0.5.53
> Horodateur du module par défaut: 4549bcd1
> Code de l'exception: c0000005
> Décalage de l'exception: 00003548
> Version du système: 6.0.6000.2.0.0.768.3
> Identificateur de paramètres régionaux: 1036
> Information supplémentaire n° 1: 8d13
> Information supplémentaire n° 2: cdca9b1d21d12b77d84f02df48e34311
> Information supplémentaire n° 3: 8d13
> Information supplémentaire n° 4: cdca9b1d21d12b77d84f02df48e34311
>
> It seems to be a codec problem : about iac25_32.ax.
> could you tell me how i can solve it ? This night i try to find answer
> on the net, and I have tried to install codecs as K-lite or
> VistaCodecs_v461, even Combined-Community-Codec-Pack-2008-01-24. I have
> installed and uninstalled too much things i think ... But no solution
> .. So do i have to delete and reinstall all codecs or only the
> iac25_32.ax ? If so, is it possible to delete this iac25_32.ax or get a
> new version ? Or how to delete all codecs or filters and reinstall them
> (Gspot ? Codec Sniper ? ...) ?
>
> I would be very glad if you could tell about ...
> By now, thanks for all
>
> Daniel
>
>
> --
> danielf