I have the same problem. When I try to run a music or video file I get the
same message. Clicking "Web Help" takes me here:
The code for the error message is: C00D11D2. This page tells me that either
the file is in use or that I don't have permission to access a proxy server
or a location outside my computer, which is ridiculous because the file is
NOT being used and the file I'm trying to access is located on MY OWN hard
drive. Strangely enough, when I try to play a video file, the video works (it
runs behind the error message) but the sound doesn't.
So I tried running a sample video file that came with Vista and it gave me a
different error which led me here:
The error code listed is: C00D11B1. The page basically tells me that there
is something wrong with my audio device, which is silly because other windows
sound effects (the pings and intro sounds and alerts and what not) work fine
(and just to be sure I checked my audio device in control panel and checked
for updates to the driver, but it was fully updated and said it was working
properly), or a problem with the ID3 tag on the mp3, which I tried removing
altogether, but it still didn't work.
It doesn't seem to be just a media file problem because my audio files don't
work on Winamp either. I installed the game Guildwars, Java, and AIM while I
had my winamp player on listening to music. After I installed these three
programs, I clicked stop on my winamp player, and since then, when I click
play, the mp3 simply does not play nor WMP play anything right. I tried
uninstalling Guildwars and Java, and after I saw this post, AIM as well, but
still no change. (Note that the sound didn't work in Guildwars either).
I'm out of ideas and very frustrated, especially since this computer is only
5 days old and already I'm having major problems. Please help.
"zachd [MSFT]" wrote:
> When you click on the Web Help button on that dialog, what URL does it take
> you to?
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> "Snowfire" <Snowfire@discussions.microsoft.com> wrote in message
> > Hi, I like listening to my music on WMP, and chatting with my friends
> > online,
> > one of them suggested that I get AIM to talk to some of my other friends.
> > I
> > downloaded it, and it works fine, but WMP has stopped playing my music
> > completely. When ever I try to play something I get the following message:
> > Windows Media Player cannot access the file. The file might be in use, you
> > might not have access to the computer where the file is stored, or your
> > proxy
> > settings might not be correct.
> > HELP?!?!?!?!?!?