WMP 11 Stopped working error/fault results inside

Hello,
I have read and searched for the solution to the following. I have tried
several suggestions from this site as well as several others.
PLease help.
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6000.6344
Application Timestamp: 46e5f12e
Fault Module Name: Indiv01.key
Fault Module Version: 11.0.6000.7000
Fault Module Timestamp: 46df4762
Exception Code: c0000005
Exception Offset: 000bb7f0
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

If you reset your DRM store--
http://support.microsoft.com/kb/891664/en-us
does that fix you up?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"chiTownTech" <chiTownTech@discussions.microsoft.com> wrote in message
news:1ADEC8F3-6AEB-4F9D-B5B8-367429E5CE4A@microsoft.com...
> Hello,
> I have read and searched for the solution to the following. I have tried
> several suggestions from this site as well as several others.
> PLease help.
> Problem Event Name: APPCRASH
> Application Name: wmplayer.exe
> Application Version: 11.0.6000.6344
> Application Timestamp: 46e5f12e
> Fault Module Name: Indiv01.key
> Fault Module Version: 11.0.6000.7000
> Fault Module Timestamp: 46df4762
> Exception Code: c0000005
> Exception Offset: 000bb7f0
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>

Thanks, Zachd. I was having the same problem, and you fix worked for me.

Orlando

"zachd [MSFT]" wrote:

>
> If you reset your DRM store--
> http://support.microsoft.com/kb/891664/en-us
> does that fix you up?
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "chiTownTech" <chiTownTech@discussions.microsoft.com> wrote in message
> news:1ADEC8F3-6AEB-4F9D-B5B8-367429E5CE4A@microsoft.com...
> > Hello,
> > I have read and searched for the solution to the following. I have tried
> > several suggestions from this site as well as several others.
> > PLease help.
> > Problem Event Name: APPCRASH
> > Application Name: wmplayer.exe
> > Application Version: 11.0.6000.6344
> > Application Timestamp: 46e5f12e
> > Fault Module Name: Indiv01.key
> > Fault Module Version: 11.0.6000.7000
> > Fault Module Timestamp: 46df4762
> > Exception Code: c0000005
> > Exception Offset: 000bb7f0
> > OS Version: 6.0.6000.2.0.0.768.3
> > Locale ID: 1033
> > Additional Information 1: 8d13
> > Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> > Additional Information 3: 8d13
> > Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
> >
>
>
>