01-08-2007
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Gallery crashes when previewing video
I installed Vista Business RTM and everything was originally working. After
installing a few programs Windows Photo Gallery now crashes when double
clicking a video file (avi) to preview inside gallery. This was working
before, and will still work if I right click or choose open from the menu and
then choose Windows Media Player (or one of the other recommended
applications (Firefox, NeroShow, or Winamp).
The file association for AVI is still set to Media Player. The error message
reads "Windows Photo Gallery has stopped working" The debug information shows:
Problem signature:
Problem Event Name: APPCRASH
Application Name: WindowsPhotoGallery.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b56d
Fault Module Name: StackHash_1703
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 04a1b5ed
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
Additional Information 1: 1703
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 1344
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e
Any ideas on how to fix this? or even just reinstall Photo Gallery? The
application is not listed in the "Windows Features"
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