Please help I've got Sound Problems

Please help, I've had a new laptop with Vista Home Premium pre-installed.
I thought I was ok with IT. How wrong I was! I am really struggling to get
on with Vista. One of my problems is, I can't get sound only pictures from
some files e.g. from video camera, phone etc. But, cds, mp3's etc do work.
I've tried changing the player, installing new drivers . My head is
spinning, please can someone put me in the right direction
Thank you

Sandal

What file formats are affected?
Do WMV files work? Do AVI files work? Do MPEG files work?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Sandal" <sandal@yahoo.com> wrote in message
news:4A8DC9E9-3BD5-430A-B115-F4CB3D5C88D4@microsoft.com...
> Please help, I've had a new laptop with Vista Home Premium pre-installed.
> I thought I was ok with IT. How wrong I was! I am really struggling to
> get
> on with Vista. One of my problems is, I can't get sound only pictures
> from
> some files e.g. from video camera, phone etc. But, cds, mp3's etc do
> work.
> I've tried changing the player, installing new drivers . My head is
> spinning, please can someone put me in the right direction
> Thank you
>
> Sandal

Hi zachd,
The mp3, m4a, aap and 3gp files do work
But, the .mov and .torrent files don't.
Cheers
--
Sandal


"zachd [MSFT]" wrote:

>
> What file formats are affected?
> Do WMV files work? Do AVI files work? Do MPEG files work?
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "Sandal" <sandal@yahoo.com> wrote in message
> news:4A8DC9E9-3BD5-430A-B115-F4CB3D5C88D4@microsoft.com...
> > Please help, I've had a new laptop with Vista Home Premium pre-installed.
> > I thought I was ok with IT. How wrong I was! I am really struggling to
> > get
> > on with Vista. One of my problems is, I can't get sound only pictures
> > from
> > some files e.g. from video camera, phone etc. But, cds, mp3's etc do
> > work.
> > I've tried changing the player, installing new drivers . My head is
> > spinning, please can someone put me in the right direction
> > Thank you
> >
> > Sandal
>
>
>

How are you attempting to play those files that don't work?

..torrent is not a media file type. It's just a method for obtaining some
random file.
..mov is to be played back by the QuickTime Player only, really.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Sandal" <sandal@yahoo.com> wrote in message
news:C4191903-B90C-4B65-B59B-49506941593F@microsoft.com...
> Hi zachd,
> The mp3, m4a, aap and 3gp files do work
> But, the .mov and .torrent files don't.
> Cheers
> --
> Sandal
>
>
> "zachd [MSFT]" wrote:
>
>>
>> What file formats are affected?
>> Do WMV files work? Do AVI files work? Do MPEG files work?
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>>
>> "Sandal" <sandal@yahoo.com> wrote in message
>> news:4A8DC9E9-3BD5-430A-B115-F4CB3D5C88D4@microsoft.com...
>> > Please help, I've had a new laptop with Vista Home Premium
>> > pre-installed.
>> > I thought I was ok with IT. How wrong I was! I am really struggling to
>> > get
>> > on with Vista. One of my problems is, I can't get sound only pictures
>> > from
>> > some files e.g. from video camera, phone etc. But, cds, mp3's etc do
>> > work.
>> > I've tried changing the player, installing new drivers . My head is
>> > spinning, please can someone put me in the right direction
>> > Thank you
>> >
>> > Sandal
>>
>>
>>

Hi again Zach
I have tried playing the .mov files on just about everything; quickplayer,
realplayer, mediaplayer etc. but no luck with sound
--
Sandal


"zachd [MSFT]" wrote:

>
> How are you attempting to play those files that don't work?
>
> ..torrent is not a media file type. It's just a method for obtaining some
> random file.
> ..mov is to be played back by the QuickTime Player only, really.
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "Sandal" <sandal@yahoo.com> wrote in message
> news:C4191903-B90C-4B65-B59B-49506941593F@microsoft.com...
> > Hi zachd,
> > The mp3, m4a, aap and 3gp files do work
> > But, the .mov and .torrent files don't.
> > Cheers
> > --
> > Sandal
> >
> >
> > "zachd [MSFT]" wrote:
> >
> >>
> >> What file formats are affected?
> >> Do WMV files work? Do AVI files work? Do MPEG files work?
> >>
> >> --
> >> Speaking for myself only.
> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >> --
> >>
> >> "Sandal" <sandal@yahoo.com> wrote in message
> >> news:4A8DC9E9-3BD5-430A-B115-F4CB3D5C88D4@microsoft.com...
> >> > Please help, I've had a new laptop with Vista Home Premium
> >> > pre-installed.
> >> > I thought I was ok with IT. How wrong I was! I am really struggling to
> >> > get
> >> > on with Vista. One of my problems is, I can't get sound only pictures
> >> > from
> >> > some files e.g. from video camera, phone etc. But, cds, mp3's etc do
> >> > work.
> >> > I've tried changing the player, installing new drivers . My head is
> >> > spinning, please can someone put me in the right direction
> >> > Thank you
> >> >
> >> > Sandal
> >>
> >>
> >>
>
>
>

That makes sense: if it doesn't work in QuickTime Player, it's not likely to
work elsewhere. You would want to look into QuickTime support for problems
with .mov files. =\

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Sandal" <sandal@yahoo.com> wrote in message
news:4BF652D5-6AAB-404F-8178-FF16E79D2C1E@microsoft.com...
> Hi again Zach
> I have tried playing the .mov files on just about everything; quickplayer,
> realplayer, mediaplayer etc. but no luck with sound
> --
> Sandal
>
>
> "zachd [MSFT]" wrote:
>
>>
>> How are you attempting to play those files that don't work?
>>
>> ..torrent is not a media file type. It's just a method for obtaining
>> some
>> random file.
>> ..mov is to be played back by the QuickTime Player only, really.
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>>
>> "Sandal" <sandal@yahoo.com> wrote in message
>> news:C4191903-B90C-4B65-B59B-49506941593F@microsoft.com...
>> > Hi zachd,
>> > The mp3, m4a, aap and 3gp files do work
>> > But, the .mov and .torrent files don't.
>> > Cheers
>> > --
>> > Sandal
>> >
>> >
>> > "zachd [MSFT]" wrote:
>> >
>> >>
>> >> What file formats are affected?
>> >> Do WMV files work? Do AVI files work? Do MPEG files work?
>> >>
>> >> --
>> >> Speaking for myself only.
>> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >> --
>> >>
>> >> "Sandal" <sandal@yahoo.com> wrote in message
>> >> news:4A8DC9E9-3BD5-430A-B115-F4CB3D5C88D4@microsoft.com...
>> >> > Please help, I've had a new laptop with Vista Home Premium
>> >> > pre-installed.
>> >> > I thought I was ok with IT. How wrong I was! I am really struggling
>> >> > to
>> >> > get
>> >> > on with Vista. One of my problems is, I can't get sound only
>> >> > pictures
>> >> > from
>> >> > some files e.g. from video camera, phone etc. But, cds, mp3's etc
>> >> > do
>> >> > work.
>> >> > I've tried changing the player, installing new drivers . My head is
>> >> > spinning, please can someone put me in the right direction
>> >> > Thank you
>> >> >
>> >> > Sandal
>> >>
>> >>
>> >>
>>
>>
>>

I've had the same problem, and haven't found a solution yet. I have many
..mpg files on my old computer running xp pro. They play fine on that
computer, but if I put them on this one (with Vista), they lose the sound.
I've tried playing them in Windows Media Player, as well as burning them to
DVDs and playing them in my DVD player. Neither one works, and they both
seem to be the same problem. Video, no sound. When I move them from that
computer to this one, then back, they don't have sound on that computer.



"Sandal" wrote:

> Please help, I've had a new laptop with Vista Home Premium pre-installed.
> I thought I was ok with IT. How wrong I was! I am really struggling to get
> on with Vista. One of my problems is, I can't get sound only pictures from
> some files e.g. from video camera, phone etc. But, cds, mp3's etc do work.
> I've tried changing the player, installing new drivers . My head is
> spinning, please can someone put me in the right direction
> Thank you
>
> Sandal

I have had similar problems with sound not playing with a video file.
Primarily in .MOV files from QuickTime. I found that if I open the original
file in QuickTime Pro and export the file as a .AVI file the sound and video
play fine on all my players i.e. Nero, VLC media player, Windows Media
Player, etc.

"Sandal" wrote:

> Please help, I've had a new laptop with Vista Home Premium pre-installed.
> I thought I was ok with IT. How wrong I was! I am really struggling to get
> on with Vista. One of my problems is, I can't get sound only pictures from
> some files e.g. from video camera, phone etc. But, cds, mp3's etc do work.
> I've tried changing the player, installing new drivers . My head is
> spinning, please can someone put me in the right direction
> Thank you
>
> Sandal

I have the same problem. Video from my Sony DCR-SR80 create .mpg files and
when I use Windows Media Player I don't have any sound. I can play it on
other applications just fine. Did you ever find a solution?

"mike" wrote:

> I've had the same problem, and haven't found a solution yet. I have many
> .mpg files on my old computer running xp pro. They play fine on that
> computer, but if I put them on this one (with Vista), they lose the sound.
> I've tried playing them in Windows Media Player, as well as burning them to
> DVDs and playing them in my DVD player. Neither one works, and they both
> seem to be the same problem. Video, no sound. When I move them from that
> computer to this one, then back, they don't have sound on that computer.
>
>
>
> "Sandal" wrote:
>
> > Please help, I've had a new laptop with Vista Home Premium pre-installed.
> > I thought I was ok with IT. How wrong I was! I am really struggling to get
> > on with Vista. One of my problems is, I can't get sound only pictures from
> > some files e.g. from video camera, phone etc. But, cds, mp3's etc do work.
> > I've tried changing the player, installing new drivers . My head is
> > spinning, please can someone put me in the right direction
> > Thank you
> >
> > Sandal

It sounds like a codec issue...you either don;t have the correct single
codec...or you have installed one of those mega codec packs...


--
Clevo