Cannot delete an item in my inbox,

needans;491798 Wrote:
> "Ronnie" wrote:

Hi needans,

Read the "First" section in this tutorial about antivirus programs to
help prevent this from happening again, then install the KB941090
Microsoft Update in the "Second" section to fix the stuck message
problem.

'Windows Mail problems'
(http://www.vistax64.com/tutorials/62...-problems.html)


Shawn


--
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*There are no dumb questions, just the people that do not ask them.*
WWW.VISTAX64.COM (\"HTTP://WWW.VISTAX64.COM\")
*Please post feedback to help others.*

"Frank Saunders, MS-MVP OE/WM" wrote:

> "Ronnie" <Ronnie@discussions.microsoft.com> wrote in message
> news:3F71636A-7C03-4964-94E6-278D0AC7A0C7@microsoft.com...
> > Message says " an unknown error has occurred.
> > Please advise on how to correct this problem. Am using a new Dell computer
> > with the Windows Vista, Home Edition"
> > Thanks
> > --
> > ronniej@charter.net
>
> The best thing to do is ignore them.
>
> If you are not willing to just ignore them, the only way is to delete both
> copies of the database (which does not contain the messages, but only
> references to them) and let WinMail rebuild it.
> First close WinMail, then use Task Manager to make sure there are no
> instances of it under applications or processes.
> Then click Start | Search | Advanced Search
> Check the box to include non-indexed, hidden and system files.
> In the Name field type WindowsMail.MSMessageStore and click the Search
> button.
> It should show you two copies. Delete both of them and re-open WinMail.
> WinMail will work in the background and recover all of the messages that are
> really there.
>
> Although some people have said they lost all messages doing this, WinMail
> should recover them in the Recovered Messages folders.
>
> --
> Frank Saunders, MS-MVP OE/WM
> Do not send mail.

This was very helpful. And I have all my old messages. Thank you. >

--
Delta Dawn


"john@stny.rr.com" wrote:

>
>
> "Ronnie" wrote:
>
> > Message says " an unknown error has occurred.
> > Please advise on how to correct this problem. Am using a new Dell computer
> > with the Windows Vista, Home Edition"
> > Thanks
> > --
> > ronniej@charter.net

"Marty" <Marty@discussions.microsoft.com> wrote in message
news:C6CF87BE-4DBF-488E-8179-D7AA7207F4D4@microsoft.com...
>
>
> "Frank Saunders, MS-MVP OE/WM" wrote:
>
>> "Ronnie" <Ronnie@discussions.microsoft.com> wrote in message
>> news:3F71636A-7C03-4964-94E6-278D0AC7A0C7@microsoft.com...
>> > Message says " an unknown error has occurred.
>> > Please advise on how to correct this problem. Am using a new Dell
>> > computer
>> > with the Windows Vista, Home Edition"
>> > Thanks
>> > --
>> > ronniej@charter.net
>>
>> The best thing to do is ignore them.
>>
>> If you are not willing to just ignore them, the only way is to delete
>> both
>> copies of the database (which does not contain the messages, but only
>> references to them) and let WinMail rebuild it.
>> First close WinMail, then use Task Manager to make sure there are no
>> instances of it under applications or processes.
>> Then click Start | Search | Advanced Search
>> Check the box to include non-indexed, hidden and system files.
>> In the Name field type WindowsMail.MSMessageStore and click the Search
>> button.
>> It should show you two copies. Delete both of them and re-open WinMail.
>> WinMail will work in the background and recover all of the messages that
>> are
>> really there.
>>
>> Although some people have said they lost all messages doing this, WinMail
>> should recover them in the Recovered Messages folders.
>
> This was very helpful. And I have all my old messages. Thank you. >

I no longer recommend that method since too many people had problems.
Besides, Microsoft came out with a better solution:
Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista
http://support.microsoft.com/kb/941090
It also works on other folders.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email

"Ronnie" wrote:

> Message says " an unknown error has occurred.
> Please advise on how to correct this problem. Am using a new Dell computer
> with the Windows Vista, Home Edition"
> Thanks
> --
> ronniej@charter.net

"Ronnie" wrote:

> Message says " an unknown error has occurred.
> Please advise on how to correct this problem. Am using a new Dell computer
> with the Windows Vista, Home Edition"
> Thanks
> --
> ronniej@charter.net

"jack" <jack@discussions.microsoft.com> wrote in message
news:51D407CD-B392-4A14-9F57-31CA2FFC1248@microsoft.com...
>
>
> "Ronnie" wrote:
>
>> Message says " an unknown error has occurred.
>> Please advise on how to correct this problem. Am using a new Dell
>> computer
>> with the Windows Vista, Home Edition"
>> Thanks
>> --
>> ronniej@charter.net

Sending the same message more than once seldom gets you help any faster.

Unknown error and undeletable files in Windows Mail are usually due to
interference from an antivirus program, antispyware program, or antispam
program. What if any such programs do you have?

For a temporary fix, download and install this hotfix, with Windows Mail
not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
The Vista SP1 update includes this hotfix and more, but takes longer
to install.

jack;713860 Wrote:
> "Ronnie" wrote:
> > > >
> > > Message says " an unknown error has occurred.
> > > Please advise on how to correct this problem. Am using a new Dell
> > computer
> > > with the Windows Vista, Home Edition"
> > > Thanks
> > > --
> > > ronniej@xxxxxx > >

Hi Jack,

This will help show you how to fix the stuck undeletable email message
problem in Windows Mail for all folders.

The KB941090 update will just fix the problem for now. You must stop
the cause to prevent it from happening again. Read the "First" section
in this tutorial about antivirus programs to help prevent this from
happening again, then install the KB941090 Microsoft Update in the
"Second" section to fix the stuck message problem.


'Windows Mail problems'
(http://www.vistax64.com/tutorials/62...-problems.html)


Shawn


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*' (http://www.vistax64.com)
*Please post feedback to help others.*

move all your messages to another folder. locate your inbox file and delete
it. That should do it

Carl

"Ronnie" wrote:

> Message says " an unknown error has occurred.
> Please advise on how to correct this problem. Am using a new Dell computer
> with the Windows Vista, Home Edition"
> Thanks
> --
> ronniej@charter.net