Cannot import webmail

I can't get my windows mail to import webmail and have already uninstalled
anti-virus software. Keep getting the error : The connection to the server
has failed. Subject 'Copy of confirmation for payment on First Premier
ShowTopBannerAd.aspxonlineimageid=11 [1/2]', Account: 'Windows Mail', Server:
'comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error:
10060, Error Number: 0x800CCC0E; and The connection to the server has failed.
Account: 'Windows Mail', Server: 'comcast.net', Protocol: POP3, Port: 110,
Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E. Help
please. I want to throw computer threw the window.....
--
Jill

First of all, Windows Mail can't access webmail. It can only access POP and
IMAP email servers.

From the error message, it looks like you are trying to access Comcast POP
servers.
You did not enter the correct server names. The correct server names for
them are

outgoing: smtp.comcast.net

incoming: pop.comcast.net

http://www.comcast.net/help/faq/inde...aq=Email117481


"Jill" <Jill@discussions.microsoft.com> wrote in message
news:49DBAC7D-966C-464F-A46B-A9B06DAA7DD3@microsoft.com...
>I can't get my windows mail to import webmail and have already uninstalled
> anti-virus software. Keep getting the error : The connection to the server
> has failed. Subject 'Copy of confirmation for payment on First Premier
> ShowTopBannerAd.aspxonlineimageid=11 [1/2]', Account: 'Windows Mail',
> Server:
> 'comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error:
> 10060, Error Number: 0x800CCC0E; and The connection to the server has
> failed.
> Account: 'Windows Mail', Server: 'comcast.net', Protocol: POP3, Port: 110,
> Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E. Help
> please. I want to throw computer threw the window.....
> --
> Jill

Dave already instructed you on correcting the server name.

What type of webmail do you want to import, Hotmail, Yahoo or
something else?

Gary VanderMolen

"Jill" <Jill@discussions.microsoft.com> wrote in message news:49DBAC7D-966C-464F-A46B-A9B06DAA7DD3@microsoft.com...
>I can't get my windows mail to import webmail and have already uninstalled
> anti-virus software. Keep getting the error : The connection to the server
> has failed. Subject 'Copy of confirmation for payment on First Premier
> ShowTopBannerAd.aspxonlineimageid=11 [1/2]', Account: 'Windows Mail', Server:
> 'comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error:
> 10060, Error Number: 0x800CCC0E; and The connection to the server has failed.
> Account: 'Windows Mail', Server: 'comcast.net', Protocol: POP3, Port: 110,
> Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E. Help
> please. I want to throw computer threw the window.....
> --
> Jill

I am having the same problem and the same error code (0x800CCCOD). I am
tryng to come from bellsouth and they gave me their addresses
mailbellsouth.net and it is POP for incoming and outgoing. I have put them
both in. I am really frustrated. Since getting Vista I am also unable to
send anything from my KodakShare sight, tells me I am not online. But I am.
Help! Thanks, Patricia

"Dave" wrote:

> First of all, Windows Mail can't access webmail. It can only access POP and
> IMAP email servers.
>
> From the error message, it looks like you are trying to access Comcast POP
> servers.
> You did not enter the correct server names. The correct server names for
> them are
>
> outgoing: smtp.comcast.net
>
> incoming: pop.comcast.net
>
> http://www.comcast.net/help/faq/inde...aq=Email117481
>
>
> "Jill" <Jill@discussions.microsoft.com> wrote in message
> news:49DBAC7D-966C-464F-A46B-A9B06DAA7DD3@microsoft.com...
> >I can't get my windows mail to import webmail and have already uninstalled
> > anti-virus software. Keep getting the error : The connection to the server
> > has failed. Subject 'Copy of confirmation for payment on First Premier
> > ShowTopBannerAd.aspxonlineimageid=11 [1/2]', Account: 'Windows Mail',
> > Server:
> > 'comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error:
> > 10060, Error Number: 0x800CCC0E; and The connection to the server has
> > failed.
> > Account: 'Windows Mail', Server: 'comcast.net', Protocol: POP3, Port: 110,
> > Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E. Help
> > please. I want to throw computer threw the window.....
> > --
> > Jill
>
>

We will need to see the exact and complete error message.
Right-click on it, select Copy, then paste into a reply here.

Gary VanderMolen

"PatriciaMae" <PatriciaMae@discussions.microsoft.com> wrote in message news:9FCAC3BF-2316-4DE5-AD0E-067664736F5A@microsoft.com...
>I am having the same problem and the same error code (0x800CCCOD). I am
> tryng to come from bellsouth and they gave me their addresses
> mailbellsouth.net and it is POP for incoming and outgoing. I have put them
> both in. I am really frustrated. Since getting Vista I am also unable to
> send anything from my KodakShare sight, tells me I am not online. But I am.
> Help! Thanks, Patricia

I wrote it down. erver Bellsouth could not be found. Protocal SMTP,, Port:25
Secure (SSL) No. socket error:1101. Error #0x800CCCOD. Then right below
that
the same thing with exceptions of Protocal POP and Port 110. Patricia I
will get it up again and copy if you need it. Pat

"Gary VanderMolen" wrote:

> We will need to see the exact and complete error message.
> Right-click on it, select Copy, then paste into a reply here.
>
> Gary VanderMolen
>
> "PatriciaMae" <PatriciaMae@discussions.microsoft.com> wrote in message news:9FCAC3BF-2316-4DE5-AD0E-067664736F5A@microsoft.com...
> >I am having the same problem and the same error code (0x800CCCOD). I am
> > tryng to come from bellsouth and they gave me their addresses
> > mailbellsouth.net and it is POP for incoming and outgoing. I have put them
> > both in. I am really frustrated. Since getting Vista I am also unable to
> > send anything from my KodakShare sight, tells me I am not online. But I am.
> > Help! Thanks, Patricia
>
>
>
>

The host 'bellsouth' could not be found. Please verify that you have entered
the server name correctly.
Account: 'bellsouth', Server: 'bellsouth', Protocol: POP3, Port: 110,
Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D
There is the error message copied. Patricia
I did call bellsouth and they gave me mailbellsouth.net and POP3 for in and
out mail. That is in my computer as the default mail receiver Patricia

"Gary VanderMolen" wrote:

> We will need to see the exact and complete error message.
> Right-click on it, select Copy, then paste into a reply here.
>
> Gary VanderMolen
>
> "PatriciaMae" <PatriciaMae@discussions.microsoft.com> wrote in message news:9FCAC3BF-2316-4DE5-AD0E-067664736F5A@microsoft.com...
> >I am having the same problem and the same error code (0x800CCCOD). I am
> > tryng to come from bellsouth and they gave me their addresses
> > mailbellsouth.net and it is POP for incoming and outgoing. I have put them
> > both in. I am really frustrated. Since getting Vista I am also unable to
> > send anything from my KodakShare sight, tells me I am not online. But I am.
> > Help! Thanks, Patricia
>
>
>
>

Thanks for including the full error message. It makes troubleshooting
so much easier!
The name you have for the incoming (POP3) mail server is not
correct. Change "bellsouth" to "mail.bellsouth.net" (without the quotes).
That same name, mail.bellsouth.net, is also used for the outgoing (SMTP) server.

Gary VanderMolen


"PatriciaMae" <PatriciaMae@discussions.microsoft.com> wrote in message news:CF2CBC1A-5047-4A0B-8F88-16E309F02C8F@microsoft.com...
> The host 'bellsouth' could not be found. Please verify that you have entered
> the server name correctly.
> Account: 'bellsouth', Server: 'bellsouth', Protocol: POP3, Port: 110,
> Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D
> There is the error message copied. Patricia
> I did call bellsouth and they gave me mailbellsouth.net and POP3 for in and
> out mail. That is in my computer as the default mail receiver Patricia
>
> "Gary VanderMolen" wrote:
>
>> We will need to see the exact and complete error message.
>> Right-click on it, select Copy, then paste into a reply here.
>>
>> Gary VanderMolen
>>
>> "PatriciaMae" <PatriciaMae@discussions.microsoft.com> wrote in message
>> news:9FCAC3BF-2316-4DE5-AD0E-067664736F5A@microsoft.com...
>> >I am having the same problem and the same error code (0x800CCCOD). I am
>> > tryng to come from bellsouth and they gave me their addresses
>> > mailbellsouth.net and it is POP for incoming and outgoing. I have put them
>> > both in. I am really frustrated. Since getting Vista I am also unable to
>> > send anything from my KodakShare sight, tells me I am not online. But I am.
>> > Help! Thanks, Patricia

Subject 'Testing', Account: 'Windows Mail', Server: 'mail.bellsouth.net',
Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC19

Thanks for all your help. But now I get this error message. On my email,
I went to Accounts, properties, servers: Incoming is POP3, Incoming mail is
mail.bellsouth.net , outgoing mail is mail.bellsouth.net Then I said OK,
and made it my default. For some reason I have 2 accounts on that screen but
they both have the info I gave you in this. Shall I drop one? Thanks again.
If you don't get back tonight, we are going out of town tomorrow, back Tues
afternoon. Again, thank you so much. Patricia

"Gary VanderMolen" wrote:

> Thanks for including the full error message. It makes troubleshooting
> so much easier!
> The name you have for the incoming (POP3) mail server is not
> correct. Change "bellsouth" to "mail.bellsouth.net" (without the quotes).
> That same name, mail.bellsouth.net, is also used for the outgoing (SMTP) server.
>
> Gary VanderMolen
>
>
> "PatriciaMae" <PatriciaMae@discussions.microsoft.com> wrote in message news:CF2CBC1A-5047-4A0B-8F88-16E309F02C8F@microsoft.com...
> > The host 'bellsouth' could not be found. Please verify that you have entered
> > the server name correctly.
> > Account: 'bellsouth', Server: 'bellsouth', Protocol: POP3, Port: 110,
> > Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D
> > There is the error message copied. Patricia
> > I did call bellsouth and they gave me mailbellsouth.net and POP3 for in and
> > out mail. That is in my computer as the default mail receiver Patricia
> >
> > "Gary VanderMolen" wrote:
> >
> >> We will need to see the exact and complete error message.
> >> Right-click on it, select Copy, then paste into a reply here.
> >>
> >> Gary VanderMolen
> >>
> >> "PatriciaMae" <PatriciaMae@discussions.microsoft.com> wrote in message
> >> news:9FCAC3BF-2316-4DE5-AD0E-067664736F5A@microsoft.com...
> >> >I am having the same problem and the same error code (0x800CCCOD). I am
> >> > tryng to come from bellsouth and they gave me their addresses
> >> > mailbellsouth.net and it is POP for incoming and outgoing. I have put them
> >> > both in. I am really frustrated. Since getting Vista I am also unable to
> >> > send anything from my KodakShare sight, tells me I am not online. But I am.
> >> > Help! Thanks, Patricia
>
>
>
>

I changed the server names and now I get Your server has unexpectedly
terminated the connection. Possible causes for this include server problems,
network problems, or a long period of inactivity. Account: 'Windows Mail',
Server: 'mail.comcast.net', Protocol: POP3, Port: 110, Secure(SSL): Yes,
Error Number: 0x800CCC0F
--
Jill


"Gary VanderMolen" wrote:

> Dave already instructed you on correcting the server name.
>
> What type of webmail do you want to import, Hotmail, Yahoo or
> something else?
>
> Gary VanderMolen
>
> "Jill" <Jill@discussions.microsoft.com> wrote in message news:49DBAC7D-966C-464F-A46B-A9B06DAA7DD3@microsoft.com...
> >I can't get my windows mail to import webmail and have already uninstalled
> > anti-virus software. Keep getting the error : The connection to the server
> > has failed. Subject 'Copy of confirmation for payment on First Premier
> > ShowTopBannerAd.aspxonlineimageid=11 [1/2]', Account: 'Windows Mail', Server:
> > 'comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error:
> > 10060, Error Number: 0x800CCC0E; and The connection to the server has failed.
> > Account: 'Windows Mail', Server: 'comcast.net', Protocol: POP3, Port: 110,
> > Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E. Help
> > please. I want to throw computer threw the window.....
> > --
> > Jill
>
>
>