Check if you have the Google Toolbar program installed. If you do,
uninstall
it even if it's what provides the Google Search bar. That program causes
problems in Windows Mail, although a number of other methods of providing
a Google search functions, including the one I have on my home web page,
don't.
For many versions of the McAfee antivirus program, just disabling the
program
seldom helps. You often have to uninstall it instead. You often then need
to
run this cleanup program to take care of what the uninstall leaves behind:
<http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee& type=TS&ia=1>
You may then need to remove your email account under Windows Mail,
then restart Windows Mail and add the account again.
Having run a McAfee antivirus program and Windows Mail on the same
machine for over a year without problems doesn't prove much; the
problems McAfee causes in Windows Mail tend to be slow enough
showing up that many people have been able to do it.
For your problem with using contacts, it often helps to start Windows Mail,
then click Tools, then Windows Contacts, then right click in the empty
space under the right end of the toolbar, then click on Customize This
Folder, then the triangle, then Contacts, then Apply, then OK, then close
the contacts window.
If this solves your problems, but leave you with no antivirus program
installed,
you may want a replacement antivirus program that doesn't cause such
problems. Most versions of the Norton antivirus programs and a recent
version of the Trend antivirus program are bad choices; they also cause
problems in Windows Mail, but can be just as slow in causing these problems.
I recommend either avast! or AVG, either one with a custom install in which
you tell it to leave out the part that scans email.
http://www.avast.com/eng/avast_4_home.html
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
"JS" <JS@discussions.microsoft.com> wrote in message
news:89DE499C-9EA2-459E-BF88-27024B39B028@microsoft.com...
> Windows Mail contacts has worked just fine until today, 5/16. I have had
> the
> Google Search bar for over a year and have had Mcafee also. It always
> worked
> when I tried to choose the mail recipient. NOW--NO GO! Just won't work.
> I
> can manually put in an address, but cannot choose and click. I tried all
> above listed ideas...Uninstalled KB933928 and KB931768, shut off Mcafee,
> removed the Google bar and still just won't work. There must be some
> other
> way to fix this. Any help on this one???
>
> "Gary VanderMolen" wrote:
>
>> Outlook 2000 will cause severe Contacts problems in Windows Mail.
>> Also see http://www.outlook-tips.net/howto/vista.htm
>>
>> --
>> Gary VanderMolen, MS-MVP
>>
>>
>> "aj" <aj@discussions.microsoft.com> wrote in message
>> news:BC61B376-7EC1-42D3-B73A-D554C9712D49@microsoft.com...
>> >I had the problem since Apr. 9, I deleted all the updates since then but
>> > still cannot solve the problem. I deleted the updat KB933928 in 2007
>> > and
>> > it
>> > work, but not this time.
>> > But the way, my 2000 Outlook already cannot use the Contacts of the
>> > address
>> > book. Will it solve the problem if I upgrade to Office XP or higher? Is
>> > the
>> > Office 2000 caused this problem, it seems not many Windows Vista users
>> > have
>> > this problem.
>> >
>> > aj
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Let's hope your partial fix lasts, but from similar reports I have
>> >> seen,
>> >> I think your problem will return in time.
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (WLMail)
>> >>
>> >>
>> >> "iawins" <iawins@discussions.microsoft.com> wrote in message
>> >> news:E0E152B0-8E5C-42D2-999C-15FB4248E103@microsoft.com...
>> >> > Rather than uninstall McAfee, I went into Security Center & disabled
>> >> > the
>> >> > Email Scanning. I then rebooted and was able to choose my email
>> >> > recipients
>> >> > again. I have a paid up subscription to McAfee & hated to uninstall
>> >> > it.
>> >> > Hopefully this may help someone else with the same problem. I still
>> >> > haven't
>> >> > installed the KB 933928 update!
>> >> >
>> >> > Thanks, Denny
>> >> >
>> >> > "iawins" wrote:
>> >> >
>> >> >> I had this problem earlier and fixed by removing KB933928.
>> >> >> Recently, I
>> >> >> have
>> >> >> been out of town & on my retrun am having the problem again. I
>> >> >> install
>> >> >> my
>> >> >> updates manually & KB933928 hasn't been installed. Is there another
>> >> >> cause to
>> >> >> this problem? I can't double click on contacts either, to send or
>> >> >> obtain
>> >> >> email address. I am limited to finding an old email & replying. I
>> >> >> use
>> >> >> McAfee
>> >> >> virus protection!
>> >> >>
>> >> >> Thanks, Denny
>> >> >>
>> >> >> "Gary VanderMolen" wrote:
>> >> >>
>> >> >> > You can't keep uninstalling updates forever.
>> >> >> > A better solution would be to upgrade to WLM:
>> >> >> > http://get.live.com/wlmail/overview
>> >> >> > --
>> >> >> > Gary VanderMolen [MS-MVP WLM]
>> >> >> >
>> >> >> >
>> >> >> > "Leigh-ann" <Leighann@discussions.microsoft.com> wrote in message
>> >> >> > news:5D36DC29-92E6-41C5-9419-F58665BA704D@microsoft.com...
>> >> >> > >
>> >> >> > >
>> >> >> > > "Rod H" wrote:
>> >> >> > >
>> >> >> > >> What's the fix? Remove KB933928? What kind of trouble do I
>> >> >> > >> get
>> >> >> > >> into if I
>> >> >> > >> remove that update? MS should issue another update to
>> >> >> > >> resolve...its urgent !
>> >> >> > >>
>> >> >> > >> Advice please ....TIA
>> >> >> > >
>> >> >> > > I have the same problem and it is SO ANNOYING! I've deleted the
>> >> >> > > KB
>> >> >> > > thing
>> >> >> > > before and it corrected the problem. An update must have
>> >> >> > > reinstalled it
>> >> >> > > because I'm back to the drawing board. Does anyone have any
>> >> >> > > new
>> >> >> > > solution?
>> >> >> >
>> >> >> >
>> >> >> >
>> >>
>> >>
>> >>
>>
>>
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