Socket Error 10061, Error Number: 0x800CCC0E

Upon launch of Windows Mail, I receive two errors - first one is:
The connection to the server has failed. Subject 'Test', Account:
'incoming.yahoo.verizon.net', Server: 'outgoing.yahoo.verizon.net', Protocol:
SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
and second one is:
The connection to the server has failed. Account:
'incoming.yahoo.verizon.net', Server: 'incoming.yahoo.verizon.net', Protocol:
POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number:
0x800CCC0E

I believe the first is Mail trying to send a test message, but am stymied.
I just set up a Vista machine from the same manufacturer (HP) for my mother
with the no problem getting Windows Mail launched. I have Norton (came
pre-loaded) running on both, so I don't see why that would be a problem -
I've noted the recommendations to ditch that, but it is running fine on hers.

I have Outlook 2003 running on this Vista machine and it connects fine, but
I have to enter incoming and outgoing passwords each time I shut down/reboot
and I'd just as soon go over to Windows Mail.

Any ideas out there?
--
JRob

Disable your Anti Virus incoming and Outgoing email scanning

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"JRob" <JRob@discussions.microsoft.com> wrote in message news:22402B7B-6A45-4EBB-8574-D1DCE8D71B70@microsoft.com...
> Upon launch of Windows Mail, I receive two errors - first one is:
> The connection to the server has failed. Subject 'Test', Account:
> 'incoming.yahoo.verizon.net', Server: 'outgoing.yahoo.verizon.net', Protocol:
> SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
> and second one is:
> The connection to the server has failed. Account:
> 'incoming.yahoo.verizon.net', Server: 'incoming.yahoo.verizon.net', Protocol:
> POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number:
> 0x800CCC0E
>
> I believe the first is Mail trying to send a test message, but am stymied.
> I just set up a Vista machine from the same manufacturer (HP) for my mother
> with the no problem getting Windows Mail launched. I have Norton (came
> pre-loaded) running on both, so I don't see why that would be a problem -
> I've noted the recommendations to ditch that, but it is running fine on hers.
>
> I have Outlook 2003 running on this Vista machine and it connects fine, but
> I have to enter incoming and outgoing passwords each time I shut down/reboot
> and I'd just as soon go over to Windows Mail.
>
> Any ideas out there?
> --
> JRob

Peter, just tried that and rebooted, but still get the error message

The connection to the server has failed. Account:
'incoming.yahoo.verizon.net', Server: 'incoming.yahoo.verizon.net', Protocol:
POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number:
0x800CCC0E

(I deleted the test message so I no longer get first error message I noted
in original post). Just confirmed with my mother that her Norton is running
with incoming/outgoing email scanning still in place, which is even more
confusing to me. Went through each of her account settings in Windows Mail
as well to ensure I mirrored her settings in WM and Norton.

Do you think the fact I originally installed my Outlook 2003 is somehow the
culprit here? Not sure why it would - it pulled all my mail over from
Outlook on original setup of WM, just not connecting, yet if I launch Outlook
it will connect and IE connects fine.
--
JRob


"Peter Foldes" wrote:

> Disable your Anti Virus incoming and Outgoing email scanning
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "JRob" <JRob@discussions.microsoft.com> wrote in message news:22402B7B-6A45-4EBB-8574-D1DCE8D71B70@microsoft.com...
> > Upon launch of Windows Mail, I receive two errors - first one is:
> > The connection to the server has failed. Subject 'Test', Account:
> > 'incoming.yahoo.verizon.net', Server: 'outgoing.yahoo.verizon.net', Protocol:
> > SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
> > and second one is:
> > The connection to the server has failed. Account:
> > 'incoming.yahoo.verizon.net', Server: 'incoming.yahoo.verizon.net', Protocol:
> > POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number:
> > 0x800CCC0E
> >
> > I believe the first is Mail trying to send a test message, but am stymied.
> > I just set up a Vista machine from the same manufacturer (HP) for my mother
> > with the no problem getting Windows Mail launched. I have Norton (came
> > pre-loaded) running on both, so I don't see why that would be a problem -
> > I've noted the recommendations to ditch that, but it is running fine on hers.
> >
> > I have Outlook 2003 running on this Vista machine and it connects fine, but
> > I have to enter incoming and outgoing passwords each time I shut down/reboot
> > and I'd just as soon go over to Windows Mail.
> >
> > Any ideas out there?
> > --
> > JRob

Whether Norton will interfere with Windows Mail is a hit-or-miss proposition,
something like playing Russian roulette.
In good conscience I can't offer further help until you uninstall Norton, and
you may have to recreate that account afterwards.

Outlook 2003 is not a factor.

Gary VanderMolen


"JRob" <JRob@discussions.microsoft.com> wrote in message news:BADFCF3F-ECF7-4A82-9E9D-97964DCDDBD6@microsoft.com...
> Peter, just tried that and rebooted, but still get the error message
>
> The connection to the server has failed. Account:
> 'incoming.yahoo.verizon.net', Server: 'incoming.yahoo.verizon.net', Protocol:
> POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number:
> 0x800CCC0E
>
> (I deleted the test message so I no longer get first error message I noted
> in original post). Just confirmed with my mother that her Norton is running
> with incoming/outgoing email scanning still in place, which is even more
> confusing to me. Went through each of her account settings in Windows Mail
> as well to ensure I mirrored her settings in WM and Norton.
>
> Do you think the fact I originally installed my Outlook 2003 is somehow the
> culprit here? Not sure why it would - it pulled all my mail over from
> Outlook on original setup of WM, just not connecting, yet if I launch Outlook
> it will connect and IE connects fine.
> --
> JRob
>
>
> "Peter Foldes" wrote:
>
>> Disable your Anti Virus incoming and Outgoing email scanning
>>
>> --
>> Peter
>>
>> Please Reply to Newsgroup for the benefit of others
>> Requests for assistance by email can not and will not be acknowledged.
>>
>> "JRob" <JRob@discussions.microsoft.com> wrote in message news:22402B7B-6A45-4EBB-8574-D1DCE8D71B70@microsoft.com...
>> > Upon launch of Windows Mail, I receive two errors - first one is:
>> > The connection to the server has failed. Subject 'Test', Account:
>> > 'incoming.yahoo.verizon.net', Server: 'outgoing.yahoo.verizon.net', Protocol:
>> > SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
>> > and second one is:
>> > The connection to the server has failed. Account:
>> > 'incoming.yahoo.verizon.net', Server: 'incoming.yahoo.verizon.net', Protocol:
>> > POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number:
>> > 0x800CCC0E
>> >
>> > I believe the first is Mail trying to send a test message, but am stymied.
>> > I just set up a Vista machine from the same manufacturer (HP) for my mother
>> > with the no problem getting Windows Mail launched. I have Norton (came
>> > pre-loaded) running on both, so I don't see why that would be a problem -
>> > I've noted the recommendations to ditch that, but it is running fine on hers.
>> >
>> > I have Outlook 2003 running on this Vista machine and it connects fine, but
>> > I have to enter incoming and outgoing passwords each time I shut down/reboot
>> > and I'd just as soon go over to Windows Mail.
>> >
>> > Any ideas out there?
>> > --
>> > JRob

Will try that tomorrow and will post back. Thank you.
--
JRob


"Gary VanderMolen" wrote:

> Whether Norton will interfere with Windows Mail is a hit-or-miss proposition,
> something like playing Russian roulette.
> In good conscience I can't offer further help until you uninstall Norton, and
> you may have to recreate that account afterwards.
>
> Outlook 2003 is not a factor.
>
> Gary VanderMolen
>
>
> "JRob" <JRob@discussions.microsoft.com> wrote in message news:BADFCF3F-ECF7-4A82-9E9D-97964DCDDBD6@microsoft.com...
> > Peter, just tried that and rebooted, but still get the error message
> >
> > The connection to the server has failed. Account:
> > 'incoming.yahoo.verizon.net', Server: 'incoming.yahoo.verizon.net', Protocol:
> > POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number:
> > 0x800CCC0E
> >
> > (I deleted the test message so I no longer get first error message I noted
> > in original post). Just confirmed with my mother that her Norton is running
> > with incoming/outgoing email scanning still in place, which is even more
> > confusing to me. Went through each of her account settings in Windows Mail
> > as well to ensure I mirrored her settings in WM and Norton.
> >
> > Do you think the fact I originally installed my Outlook 2003 is somehow the
> > culprit here? Not sure why it would - it pulled all my mail over from
> > Outlook on original setup of WM, just not connecting, yet if I launch Outlook
> > it will connect and IE connects fine.
> > --
> > JRob
> >
> >
> > "Peter Foldes" wrote:
> >
> >> Disable your Anti Virus incoming and Outgoing email scanning
> >>
> >> --
> >> Peter
> >>
> >> Please Reply to Newsgroup for the benefit of others
> >> Requests for assistance by email can not and will not be acknowledged.
> >>
> >> "JRob" <JRob@discussions.microsoft.com> wrote in message news:22402B7B-6A45-4EBB-8574-D1DCE8D71B70@microsoft.com...
> >> > Upon launch of Windows Mail, I receive two errors - first one is:
> >> > The connection to the server has failed. Subject 'Test', Account:
> >> > 'incoming.yahoo.verizon.net', Server: 'outgoing.yahoo.verizon.net', Protocol:
> >> > SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
> >> > and second one is:
> >> > The connection to the server has failed. Account:
> >> > 'incoming.yahoo.verizon.net', Server: 'incoming.yahoo.verizon.net', Protocol:
> >> > POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number:
> >> > 0x800CCC0E
> >> >
> >> > I believe the first is Mail trying to send a test message, but am stymied.
> >> > I just set up a Vista machine from the same manufacturer (HP) for my mother
> >> > with the no problem getting Windows Mail launched. I have Norton (came
> >> > pre-loaded) running on both, so I don't see why that would be a problem -
> >> > I've noted the recommendations to ditch that, but it is running fine on hers.
> >> >
> >> > I have Outlook 2003 running on this Vista machine and it connects fine, but
> >> > I have to enter incoming and outgoing passwords each time I shut down/reboot
> >> > and I'd just as soon go over to Windows Mail.
> >> >
> >> > Any ideas out there?
> >> > --
> >> > JRob
>
>
>

I think you need to check with Yahoo on how to set up Yahoo mail in Windows
Mail or Outlook Express. I'm pretty sure your ports are incorrect and your
authentication settings may also be wrong.

--
Frank Saunders, MS-MVP OE/IE
http://www.fjsmjs.com
Please reply in newsgroup, especially if you want an answer.

"JRob" <JRob@discussions.microsoft.com> wrote in message
news:22402B7B-6A45-4EBB-8574-D1DCE8D71B70@microsoft.com...
> Upon launch of Windows Mail, I receive two errors - first one is:
> The connection to the server has failed. Subject 'Test', Account:
> 'incoming.yahoo.verizon.net', Server: 'outgoing.yahoo.verizon.net',
> Protocol:
> SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number:
> 0x800CCC0E
> and second one is:
> The connection to the server has failed. Account:
> 'incoming.yahoo.verizon.net', Server: 'incoming.yahoo.verizon.net',
> Protocol:
> POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number:
> 0x800CCC0E
>
> I believe the first is Mail trying to send a test message, but am stymied.
> I just set up a Vista machine from the same manufacturer (HP) for my
> mother
> with the no problem getting Windows Mail launched. I have Norton (came
> pre-loaded) running on both, so I don't see why that would be a problem -
> I've noted the recommendations to ditch that, but it is running fine on
> hers.
>
> I have Outlook 2003 running on this Vista machine and it connects fine,
> but
> I have to enter incoming and outgoing passwords each time I shut
> down/reboot
> and I'd just as soon go over to Windows Mail.
>
> Any ideas out there?
> --
> JRob

Thanks Frank - I will try that as well - I have connected with the same
settings on the ports with Yahoo on Outlook 2003, just cannot seem to make it
work with Windows Mail. In fact, it's connected with Outlook 2003 right now.

In addition I went through each screen on my mother's Vista machine in her
Windows Mail which I set up just fine (checked each of the WM Email account
setting screens.) Each port setting and authhentication was set identically
on this machine as on hers.

Really appreciate the assistance and ideas!
--
JRob


"Frank Saunders, MS-MVP OE" wrote:

> I think you need to check with Yahoo on how to set up Yahoo mail in Windows
> Mail or Outlook Express. I'm pretty sure your ports are incorrect and your
> authentication settings may also be wrong.
>
> --
> Frank Saunders, MS-MVP OE/IE
> http://www.fjsmjs.com
> Please reply in newsgroup, especially if you want an answer.
>
> "JRob" <JRob@discussions.microsoft.com> wrote in message
> news:22402B7B-6A45-4EBB-8574-D1DCE8D71B70@microsoft.com...
> > Upon launch of Windows Mail, I receive two errors - first one is:
> > The connection to the server has failed. Subject 'Test', Account:
> > 'incoming.yahoo.verizon.net', Server: 'outgoing.yahoo.verizon.net',
> > Protocol:
> > SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number:
> > 0x800CCC0E
> > and second one is:
> > The connection to the server has failed. Account:
> > 'incoming.yahoo.verizon.net', Server: 'incoming.yahoo.verizon.net',
> > Protocol:
> > POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number:
> > 0x800CCC0E
> >
> > I believe the first is Mail trying to send a test message, but am stymied.
> > I just set up a Vista machine from the same manufacturer (HP) for my
> > mother
> > with the no problem getting Windows Mail launched. I have Norton (came
> > pre-loaded) running on both, so I don't see why that would be a problem -
> > I've noted the recommendations to ditch that, but it is running fine on
> > hers.
> >
> > I have Outlook 2003 running on this Vista machine and it connects fine,
> > but
> > I have to enter incoming and outgoing passwords each time I shut
> > down/reboot
> > and I'd just as soon go over to Windows Mail.
> >
> > Any ideas out there?
> > --
> > JRob
>
>

Try checking system files if they are corrupted they can cause problems in
Mail. Go here to get full instructions.
http://support.microsoft.com/kb/936212/en-us

"JRob" wrote:

> Upon launch of Windows Mail, I receive two errors - first one is:
> The connection to the server has failed. Subject 'Test', Account:
> 'incoming.yahoo.verizon.net', Server: 'outgoing.yahoo.verizon.net', Protocol:
> SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
> and second one is:
> The connection to the server has failed. Account:
> 'incoming.yahoo.verizon.net', Server: 'incoming.yahoo.verizon.net', Protocol:
> POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number:
> 0x800CCC0E
>
> I believe the first is Mail trying to send a test message, but am stymied.
> I just set up a Vista machine from the same manufacturer (HP) for my mother
> with the no problem getting Windows Mail launched. I have Norton (came
> pre-loaded) running on both, so I don't see why that would be a problem -
> I've noted the recommendations to ditch that, but it is running fine on hers.
>
> I have Outlook 2003 running on this Vista machine and it connects fine, but
> I have to enter incoming and outgoing passwords each time I shut down/reboot
> and I'd just as soon go over to Windows Mail.
>
> Any ideas out there?
> --
> JRob

Let us know what happens after Norton is uninstalled. You can
always reinstall it if turns out *not* to be the cause of your problem.
Another approach would be to upgrade to Windows Live Mail, since
WLM seems to be more stable and more resistant to corruption issues.

Incidentally, your server settings look fine to me.

Gary VanderMolen

"JRob" <JRob@discussions.microsoft.com> wrote in message news:1CD5A294-8548-47BE-86A4-B9819D85B052@microsoft.com...
> Will try that tomorrow and will post back. Thank you.
> --
> JRob
>
>
> "Gary VanderMolen" wrote:
>
>> Whether Norton will interfere with Windows Mail is a hit-or-miss proposition,
>> something like playing Russian roulette.
>> In good conscience I can't offer further help until you uninstall Norton, and
>> you may have to recreate that account afterwards.
>>
>> Outlook 2003 is not a factor.
>>
>> Gary VanderMolen
>>
>>
>> "JRob" <JRob@discussions.microsoft.com> wrote in message news:BADFCF3F-ECF7-4A82-9E9D-97964DCDDBD6@microsoft.com...
>> > Peter, just tried that and rebooted, but still get the error message
>> >
>> > The connection to the server has failed. Account:
>> > 'incoming.yahoo.verizon.net', Server: 'incoming.yahoo.verizon.net', Protocol:
>> > POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number:
>> > 0x800CCC0E
>> >
>> > (I deleted the test message so I no longer get first error message I noted
>> > in original post). Just confirmed with my mother that her Norton is running
>> > with incoming/outgoing email scanning still in place, which is even more
>> > confusing to me. Went through each of her account settings in Windows Mail
>> > as well to ensure I mirrored her settings in WM and Norton.
>> >
>> > Do you think the fact I originally installed my Outlook 2003 is somehow the
>> > culprit here? Not sure why it would - it pulled all my mail over from
>> > Outlook on original setup of WM, just not connecting, yet if I launch Outlook
>> > it will connect and IE connects fine.
>> > --
>> > JRob
>> >
>> >
>> > "Peter Foldes" wrote:
>> >
>> >> Disable your Anti Virus incoming and Outgoing email scanning
>> >>
>> >> --
>> >> Peter
>> >>
>> >> Please Reply to Newsgroup for the benefit of others
>> >> Requests for assistance by email can not and will not be acknowledged.
>> >>
>> >> "JRob" <JRob@discussions.microsoft.com> wrote in message news:22402B7B-6A45-4EBB-8574-D1DCE8D71B70@microsoft.com...
>> >> > Upon launch of Windows Mail, I receive two errors - first one is:
>> >> > The connection to the server has failed. Subject 'Test', Account:
>> >> > 'incoming.yahoo.verizon.net', Server: 'outgoing.yahoo.verizon.net', Protocol:
>> >> > SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
>> >> > and second one is:
>> >> > The connection to the server has failed. Account:
>> >> > 'incoming.yahoo.verizon.net', Server: 'incoming.yahoo.verizon.net', Protocol:
>> >> > POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number:
>> >> > 0x800CCC0E
>> >> >
>> >> > I believe the first is Mail trying to send a test message, but am stymied.
>> >> > I just set up a Vista machine from the same manufacturer (HP) for my mother
>> >> > with the no problem getting Windows Mail launched. I have Norton (came
>> >> > pre-loaded) running on both, so I don't see why that would be a problem -
>> >> > I've noted the recommendations to ditch that, but it is running fine on hers.
>> >> >
>> >> > I have Outlook 2003 running on this Vista machine and it connects fine, but
>> >> > I have to enter incoming and outgoing passwords each time I shut down/reboot
>> >> > and I'd just as soon go over to Windows Mail.
>> >> >
>> >> > Any ideas out there?
>> >> > --
>> >> > JRob
>>
>>
>>

"Gary VanderMolen" <gary@NoMail.invalid> wrote in message
news:e2Up5TNvHHA.4796@TK2MSFTNGP05.phx.gbl...
> Let us know what happens after Norton is uninstalled. You can
> always reinstall it if turns out *not* to be the cause of your problem.
> Another approach would be to upgrade to Windows Live Mail, since
> WLM seems to be more stable and more resistant to corruption issues.
>
> Incidentally, your server settings look fine to me.
>

But Norton will also screw up WLM.

--
Frank Saunders, MS-MVP OE/IE
http://www.fjsmjs.com
Please reply in newsgroup, especially if you want an answer.