Blank messages in MS Mail under Vista

How do I fix this problem? I can see that I have 21 new messages in my
Inbox, but when I highlight my Inbox, the text reads "There are no items in
this view." That same comment appears in all my folders as well. Thank you.
--
Glenda

If you are running either McAfee or Norton antivirus, uninstall them
because they are not compatible with Windows Mail.

Gary VanderMolen


"Glenda" <Glenda@discussions.microsoft.com> wrote in message news:C61D62EC-AF3C-4B77-878A-3A3F6B47F8DB@microsoft.com...
> How do I fix this problem? I can see that I have 21 new messages in my
> Inbox, but when I highlight my Inbox, the text reads "There are no items in
> this view." That same comment appears in all my folders as well. Thank you.
> --
> Glenda

Terrific - uninstalling McAfee absolutely resolved the problem. Now I feel
very "exposed" to viruses, etc. I have called a couple of antivirus
companies and asked "Is your application compatible with MS Windows Mail in
Vista?" so I don't have this problem again! Both say "yes," but how do I
know? Can people recommend products on these posts? I need to buy some
Antivirus software that works with MS Mail! Thanks!
--
Glenda


"Gary VanderMolen" wrote:

> If you are running either McAfee or Norton antivirus, uninstall them
> because they are not compatible with Windows Mail.
>
> Gary VanderMolen
>
>
> "Glenda" <Glenda@discussions.microsoft.com> wrote in message news:C61D62EC-AF3C-4B77-878A-3A3F6B47F8DB@microsoft.com...
> > How do I fix this problem? I can see that I have 21 new messages in my
> > Inbox, but when I highlight my Inbox, the text reads "There are no items in
> > this view." That same comment appears in all my folders as well. Thank you.
> > --
> > Glenda
>
>
>

"Glenda" <Glenda@discussions.microsoft.com> wrote in message
news:BA86F710-608E-4CD8-90E9-B2EA416867A9@microsoft.com...
> Terrific - uninstalling McAfee absolutely resolved the problem. Now I
> feel
> very "exposed" to viruses, etc. I have called a couple of antivirus
> companies and asked "Is your application compatible with MS Windows Mail
> in
> Vista?" so I don't have this problem again! Both say "yes," but how do I
> know? Can people recommend products on these posts? I need to buy some
> Antivirus software that works with MS Mail! Thanks!

No you don't.
This is free http://www.avast.com/eng/avast_4_home.html

download and install either AVG FREE or Avast also FREE.
both work great with vista.



mikeyhsd@comcast.net



"Glenda" <Glenda@discussions.microsoft.com> wrote in message news:BA86F710-608E-4CD8-90E9-B2EA416867A9@microsoft.com...
Terrific - uninstalling McAfee absolutely resolved the problem. Now I feel
very "exposed" to viruses, etc. I have called a couple of antivirus
companies and asked "Is your application compatible with MS Windows Mail in
Vista?" so I don't have this problem again! Both say "yes," but how do I
know? Can people recommend products on these posts? I need to buy some
Antivirus software that works with MS Mail! Thanks!
--
Glenda


"Gary VanderMolen" wrote:

> If you are running either McAfee or Norton antivirus, uninstall them
> because they are not compatible with Windows Mail.
>
> Gary VanderMolen
>
>
> "Glenda" <Glenda@discussions.microsoft.com> wrote in message news:C61D62EC-AF3C-4B77-878A-3A3F6B47F8DB@microsoft.com...
> > How do I fix this problem? I can see that I have 21 new messages in my
> > Inbox, but when I highlight my Inbox, the text reads "There are no items in
> > this view." That same comment appears in all my folders as well. Thank you.
> > --
> > Glenda
>
>
>

There is Avast,AVG both are free. Installing any Anti Virus to Windows Mail has to be installed without the email integration. In other words do not install with email scanning that checks your incoming and outgoing mail. The resident AV will still protect you.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Glenda" <Glenda@discussions.microsoft.com> wrote in message news:BA86F710-608E-4CD8-90E9-B2EA416867A9@microsoft.com...
> Terrific - uninstalling McAfee absolutely resolved the problem. Now I feel
> very "exposed" to viruses, etc. I have called a couple of antivirus
> companies and asked "Is your application compatible with MS Windows Mail in
> Vista?" so I don't have this problem again! Both say "yes," but how do I
> know? Can people recommend products on these posts? I need to buy some
> Antivirus software that works with MS Mail! Thanks!
> --
> Glenda
>
>
> "Gary VanderMolen" wrote:
>
>> If you are running either McAfee or Norton antivirus, uninstall them
>> because they are not compatible with Windows Mail.
>>
>> Gary VanderMolen
>>
>>
>> "Glenda" <Glenda@discussions.microsoft.com> wrote in message news:C61D62EC-AF3C-4B77-878A-3A3F6B47F8DB@microsoft.com...
>> > How do I fix this problem? I can see that I have 21 new messages in my
>> > Inbox, but when I highlight my Inbox, the text reads "There are no items in
>> > this view." That same comment appears in all my folders as well. Thank you.
>> > --
>> > Glenda
>>
>>
>>

My Wife now has a similar problem with her Inbox. All new emails are not
showing - there is just the message " There are no items in this view"
however emails in all other folders show as normal. There are new emails in
the Inbox as it shows the total in brackets to the right of it. Even in
sub-folders within the Inbox they show ok - it's just new emails in the Inbox
folder that aren't showing. This has been working fine since we got the
Laptop a year ago - with Norton Internet Security installed - so I'm guessing
that somehow she has accidentally changed a setting - but can't for the life
of me work out what.

Any help would be appreciated.

"Peter Foldes" wrote:

> There is Avast,AVG both are free. Installing any Anti Virus to Windows Mail has to be installed without the email integration. In other words do not install with email scanning that checks your incoming and outgoing mail. The resident AV will still protect you.
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "Glenda" <Glenda@discussions.microsoft.com> wrote in message news:BA86F710-608E-4CD8-90E9-B2EA416867A9@microsoft.com...
> > Terrific - uninstalling McAfee absolutely resolved the problem. Now I feel
> > very "exposed" to viruses, etc. I have called a couple of antivirus
> > companies and asked "Is your application compatible with MS Windows Mail in
> > Vista?" so I don't have this problem again! Both say "yes," but how do I
> > know? Can people recommend products on these posts? I need to buy some
> > Antivirus software that works with MS Mail! Thanks!
> > --
> > Glenda
> >
> >
> > "Gary VanderMolen" wrote:
> >
> >> If you are running either McAfee or Norton antivirus, uninstall them
> >> because they are not compatible with Windows Mail.
> >>
> >> Gary VanderMolen
> >>
> >>
> >> "Glenda" <Glenda@discussions.microsoft.com> wrote in message news:C61D62EC-AF3C-4B77-878A-3A3F6B47F8DB@microsoft.com...
> >> > How do I fix this problem? I can see that I have 21 new messages in my
> >> > Inbox, but when I highlight my Inbox, the text reads "There are no items in
> >> > this view." That same comment appears in all my folders as well. Thank you.
> >> > --
> >> > Glenda
> >>
> >>
> >>
>

does it also say "... Some items may be hidden because a view is applied."?
The view setting for the Inbox may be set to "hide read messages".
View - current View - show all messages


--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview


"Steve Bott" <SteveBott@discussions.microsoft.com> wrote in message
newsAC15407-A67F-4425-B9E3-985690642CF9@microsoft.com...
> My Wife now has a similar problem with her Inbox. All new emails are not
> showing - there is just the message " There are no items in this view"
> however emails in all other folders show as normal. There are new emails
> in
> the Inbox as it shows the total in brackets to the right of it. Even in
> sub-folders within the Inbox they show ok - it's just new emails in the
> Inbox
> folder that aren't showing. This has been working fine since we got the
> Laptop a year ago - with Norton Internet Security installed - so I'm
> guessing
> that somehow she has accidentally changed a setting - but can't for the
> life
> of me work out what.
>
> Any help would be appreciated.
>
> "Peter Foldes" wrote:
>
>> There is Avast,AVG both are free. Installing any Anti Virus to Windows
>> Mail has to be installed without the email integration. In other words do
>> not install with email scanning that checks your incoming and outgoing
>> mail. The resident AV will still protect you.
>>
>> --
>> Peter
>>
>> Please Reply to Newsgroup for the benefit of others
>> Requests for assistance by email can not and will not be acknowledged.
>>
>> "Glenda" <Glenda@discussions.microsoft.com> wrote in message
>> news:BA86F710-608E-4CD8-90E9-B2EA416867A9@microsoft.com...
>> > Terrific - uninstalling McAfee absolutely resolved the problem. Now I
>> > feel
>> > very "exposed" to viruses, etc. I have called a couple of antivirus
>> > companies and asked "Is your application compatible with MS Windows
>> > Mail in
>> > Vista?" so I don't have this problem again! Both say "yes," but how
>> > do I
>> > know? Can people recommend products on these posts? I need to buy
>> > some
>> > Antivirus software that works with MS Mail! Thanks!
>> > --
>> > Glenda
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> If you are running either McAfee or Norton antivirus, uninstall them
>> >> because they are not compatible with Windows Mail.
>> >>
>> >> Gary VanderMolen
>> >>
>> >>
>> >> "Glenda" <Glenda@discussions.microsoft.com> wrote in message
>> >> news:C61D62EC-AF3C-4B77-878A-3A3F6B47F8DB@microsoft.com...
>> >> > How do I fix this problem? I can see that I have 21 new messages in
>> >> > my
>> >> > Inbox, but when I highlight my Inbox, the text reads "There are no
>> >> > items in
>> >> > this view." That same comment appears in all my folders as well.
>> >> > Thank you.
>> >> > --
>> >> > Glenda
>> >>
>> >>
>> >>
>>

Assuming your Current View setting is Show All Messages, the
next most likely culprit is your antivirus.
Norton antivirus is among the top three troublemakers for Windows Mail.
Symptoms often don't start until months later.
The only way you can prove or disprove that Norton is the culprit is to
uninstall it, followed by using their debris removal tool:
http://service1.symantec.com/Support...05033108162039

Another option is to upgrade to Windows Live Mail, which is more
resistant to the adverse effects of aggressive antivirus products:
http://get.live.com/wlmail/overview

In any case you must disable any antivirus email scanning, for the reason
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)


"Steve Bott" <SteveBott@discussions.microsoft.com> wrote in message newsAC15407-A67F-4425-B9E3-985690642CF9@microsoft.com...
> My Wife now has a similar problem with her Inbox. All new emails are not
> showing - there is just the message " There are no items in this view"
> however emails in all other folders show as normal. There are new emails in
> the Inbox as it shows the total in brackets to the right of it. Even in
> sub-folders within the Inbox they show ok - it's just new emails in the Inbox
> folder that aren't showing. This has been working fine since we got the
> Laptop a year ago - with Norton Internet Security installed - so I'm guessing
> that somehow she has accidentally changed a setting - but can't for the life
> of me work out what.
>
> Any help would be appreciated.