Can't send emails or delete certain emails

HELPPPPPPPPPPPPPPP!!!!!! I can't send emails or delete those I have sent to
the delete folder. Please tell me there is a fix.

"Tracy" wrote:

> HELPPPPPPPPPPPPPPP!!!!!! I can't send emails or delete those I have sent to
> the delete folder. Please tell me there is a fix.
>
>

"Tracy" <Tracy@discussions.microsoft.com> wrote in message
news:A4B8E812-C2F3-4BF5-A6B3-C14EC5BE95A1@microsoft.com...
> HELPPPPPPPPPPPPPPP!!!!!! I can't send emails or delete those I have sent
> to
> the delete folder. Please tell me there is a fix.
>
>

What happens when you try to send email? Give the complete error message.

What anti-virus are you using?
Email scanning should be turned off in any anti-virus. It provides no
protection not provided by the regular resident program.
Beside that, McAfee and Norton are not compatible with Windows Mail.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

it says an unkown error has occured. I took mcafee off the computer and it
still does not work

"Frank Saunders, MS-MVP OE/WM" wrote:

> "Tracy" <Tracy@discussions.microsoft.com> wrote in message
> news:A4B8E812-C2F3-4BF5-A6B3-C14EC5BE95A1@microsoft.com...
> > HELPPPPPPPPPPPPPPP!!!!!! I can't send emails or delete those I have sent
> > to
> > the delete folder. Please tell me there is a fix.
> >
> >
>
> What happens when you try to send email? Give the complete error message.
>
> What anti-virus are you using?
> Email scanning should be turned off in any anti-virus. It provides no
> protection not provided by the regular resident program.
> Beside that, McAfee and Norton are not compatible with Windows Mail.
>
> --
> Frank Saunders, MS-MVP OE/WM
> Do not send mail.
>

"Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message
news:33B03F6D-1C03-4661-9475-77F73682E553@microsoft.com...
> "Tracy" <Tracy@discussions.microsoft.com> wrote in message
> news:A4B8E812-C2F3-4BF5-A6B3-C14EC5BE95A1@microsoft.com...
>> HELPPPPPPPPPPPPPPP!!!!!! I can't send emails or delete those I have sent
>> to
>> the delete folder. Please tell me there is a fix.
>>
>>
>
> What happens when you try to send email? Give the complete error message.
>
> What anti-virus are you using?
> Email scanning should be turned off in any anti-virus. It provides no
> protection not provided by the regular resident program.
> Beside that, McAfee and Norton are not compatible with Windows Mail.
>
> --
> Frank Saunders, MS-MVP OE/WM
> Do not send mail.


Hi Frank
I have email scan turned off in my antivirus prog - but what do you mean by
the phrase 'by the regular resident programme'?
But I have it on in the free Zone Alarm - i.e Mail Safe, 'the important
supplement to antivirus software'.
Should that be off as well? I cannot say I notice a great difference when
sending or receiving mail.
Rgds
Antioch

So the error message is identical in both cases:
a) when you try to empty the Deleted Items folder, and
b) when you try to send?

Somehow I find that hard to believe.
Is there a message stuck in the Outbox?

Gary VanderMolen


"Tracy" <Tracy@discussions.microsoft.com> wrote in message news:FCD67766-5A3B-42DB-86DB-4736603D3180@microsoft.com...
> it says an unkown error has occured. I took mcafee off the computer and it
> still does not work
>
> "Frank Saunders, MS-MVP OE/WM" wrote:
>
>> "Tracy" <Tracy@discussions.microsoft.com> wrote in message
>> news:A4B8E812-C2F3-4BF5-A6B3-C14EC5BE95A1@microsoft.com...
>> > HELPPPPPPPPPPPPPPP!!!!!! I can't send emails or delete those I have sent
>> > to
>> > the delete folder. Please tell me there is a fix.
>> >
>> >
>>
>> What happens when you try to send email? Give the complete error message.
>>
>> What anti-virus are you using?
>> Email scanning should be turned off in any anti-virus. It provides no
>> protection not provided by the regular resident program.
>> Beside that, McAfee and Norton are not compatible with Windows Mail.
>>
>> --
>> Frank Saunders, MS-MVP OE/WM
>> Do not send mail.
>>

See http://www.oehelp.com/WMUtil
Please read ALL of the instructions.

"Tracy" <Tracy@discussions.microsoft.com> wrote in message
news:FCD67766-5A3B-42DB-86DB-4736603D3180@microsoft.com...
> it says an unkown error has occured. I took mcafee off the computer and
> it
> still does not work
>
> "Frank Saunders, MS-MVP OE/WM" wrote:
>
>> "Tracy" <Tracy@discussions.microsoft.com> wrote in message
>> news:A4B8E812-C2F3-4BF5-A6B3-C14EC5BE95A1@microsoft.com...
>> > HELPPPPPPPPPPPPPPP!!!!!! I can't send emails or delete those I have
>> > sent
>> > to
>> > the delete folder. Please tell me there is a fix.
>> >
>> >
>>
>> What happens when you try to send email? Give the complete error
>> message.
>>
>> What anti-virus are you using?
>> Email scanning should be turned off in any anti-virus. It provides no
>> protection not provided by the regular resident program.
>> Beside that, McAfee and Norton are not compatible with Windows Mail.

"antioch" <antioch@home.com> wrote in message
news:OwsYQXTsHHA.3556@TK2MSFTNGP05.phx.gbl...

> Hi Frank
> I have email scan turned off in my antivirus prog - but what do you mean
> by the phrase 'by the regular resident programme'?
> But I have it on in the free Zone Alarm - i.e Mail Safe, 'the important
> supplement to antivirus software'.
> Should that be off as well? I cannot say I notice a great difference when
> sending or receiving mail.


The anti-virus has (should have) a part that is resident (running all the
time). This will catch any virus you try to open or save without having the
addition of email scanning to slow down email and screw things up.

I've definitely read of users having problems with ZA's Mail Safe. Anything
scanning email will slow it down and cause problems.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

"Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message
news:uVQX05UsHHA.4424@TK2MSFTNGP04.phx.gbl...
> "antioch" <antioch@home.com> wrote in message
> news:OwsYQXTsHHA.3556@TK2MSFTNGP05.phx.gbl...
>
>> Hi Frank
>> I have email scan turned off in my antivirus prog - but what do you mean
>> by the phrase 'by the regular resident programme'?
>> But I have it on in the free Zone Alarm - i.e Mail Safe, 'the important
>> supplement to antivirus software'.
>> Should that be off as well? I cannot say I notice a great difference
>> when sending or receiving mail.
>
>
> The anti-virus has (should have) a part that is resident (running all the
> time). This will catch any virus you try to open or save without having
> the addition of email scanning to slow down email and screw things up.
>
> I've definitely read of users having problems with ZA's Mail Safe.
> Anything scanning email will slow it down and cause problems.
>
> --
> Frank Saunders, MS-MVP OE/WM
> Do not send mail.

Thank you Frank - its off in both
Rgds
Antioch

when i try to delete the items in the delete folder i get the unknowm error
message. when i try to send emails they go to the outbox and just sit there

"Gary VanderMolen" wrote:

> So the error message is identical in both cases:
> a) when you try to empty the Deleted Items folder, and
> b) when you try to send?
>
> Somehow I find that hard to believe.
> Is there a message stuck in the Outbox?
>
> Gary VanderMolen
>
>
> "Tracy" <Tracy@discussions.microsoft.com> wrote in message news:FCD67766-5A3B-42DB-86DB-4736603D3180@microsoft.com...
> > it says an unkown error has occured. I took mcafee off the computer and it
> > still does not work
> >
> > "Frank Saunders, MS-MVP OE/WM" wrote:
> >
> >> "Tracy" <Tracy@discussions.microsoft.com> wrote in message
> >> news:A4B8E812-C2F3-4BF5-A6B3-C14EC5BE95A1@microsoft.com...
> >> > HELPPPPPPPPPPPPPPP!!!!!! I can't send emails or delete those I have sent
> >> > to
> >> > the delete folder. Please tell me there is a fix.
> >> >
> >> >
> >>
> >> What happens when you try to send email? Give the complete error message.
> >>
> >> What anti-virus are you using?
> >> Email scanning should be turned off in any anti-virus. It provides no
> >> protection not provided by the regular resident program.
> >> Beside that, McAfee and Norton are not compatible with Windows Mail.
> >>
> >> --
> >> Frank Saunders, MS-MVP OE/WM
> >> Do not send mail.
> >>
>
>