can send email but can't receive it

at first WM set up I can't send email but can receive it. after I re-set up
few times try to fix the problem finally I can send email but I had new
problem can't receive it. I tried many times to fix that problem but I can't
find it. needhelp. thanks.

vera

Is there an error message? If so, copy it and paste it into a reply here.

Gary VanderMolen

"vera" <vera@discussions.microsoft.com> wrote in message news:6D2437B8-AF3F-490B-B211-87FB8E16478C@microsoft.com...
> at first WM set up I can't send email but can receive it. after I re-set up
> few times try to fix the problem finally I can send email but I had new
> problem can't receive it. I tried many times to fix that problem but I can't
> find it. needhelp. thanks.
>
> vera

yes, there is an error message:
Account: 'PeoplePC Email', Server: 'pop.peoplepc.com', Protocol: POP3,
Server Response: '-ERR Syntax error', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC18

"Gary VanderMolen" wrote:

> Is there an error message? If so, copy it and paste it into a reply here.
>
> Gary VanderMolen
>
> "vera" <vera@discussions.microsoft.com> wrote in message news:6D2437B8-AF3F-490B-B211-87FB8E16478C@microsoft.com...
> > at first WM set up I can't send email but can receive it. after I re-set up
> > few times try to fix the problem finally I can send email but I had new
> > problem can't receive it. I tried many times to fix that problem but I can't
> > find it. needhelp. thanks.
> >
> > vera
>
>
>

It is quite likely that your antivirus program is interfering with the email
receiving process. Read http://www.oehelp.com/OETips.aspx#3
If you have McAfee or Norton antivirus, uninstall it. Reboot and try
Windows Mail again. Once you get your email working properly,
download and install a less troublesome antivirus program such as the
free Avast. Whichever antivirus program you keep, be sure to
disable its email scanning option.

Gary VanderMolen

"vera" <vera@discussions.microsoft.com> wrote in message news:4619A512-8D78-44A5-A283-157082BF9A14@microsoft.com...
> yes, there is an error message:
> Account: 'PeoplePC Email', Server: 'pop.peoplepc.com', Protocol: POP3,
> Server Response: '-ERR Syntax error', Port: 110, Secure(SSL): No, Server
> Error: 0x800CCC90, Error Number: 0x800CCC18
>
> "Gary VanderMolen" wrote:
>
>> Is there an error message? If so, copy it and paste it into a reply here.
>>
>> Gary VanderMolen
>>
>> "vera" <vera@discussions.microsoft.com> wrote in message news:6D2437B8-AF3F-490B-B211-87FB8E16478C@microsoft.com...
>> > at first WM set up I can't send email but can receive it. after I re-set up
>> > few times try to fix the problem finally I can send email but I had new
>> > problem can't receive it. I tried many times to fix that problem but I can't
>> > find it. needhelp. thanks.
>> >
>> > vera
>>
>>
>>

If you can receive, then your incoming (POP) settings are correct.

For your outgoing (SMTP) server settings, try
smtp.peoplepc.com





"vera" <vera@discussions.microsoft.com> wrote in message
news:6D2437B8-AF3F-490B-B211-87FB8E16478C@microsoft.com...
> at first WM set up I can't send email but can receive it. after I re-set
> up
> few times try to fix the problem finally I can send email but I had new
> problem can't receive it. I tried many times to fix that problem but I
> can't
> find it. needhelp. thanks.
>
> vera