deleted items folder will not empty

When I right-click and choose "Empty deleted items folder" the only email
that deletes is the newest one. What happend to my "delete all" function? It
was working find a few days ago.

You've run into one of several things that can go wrong with
Windows Mail. There is no fix at this time.

Gary VanderMolen

"brymack" <brymack@discussions.microsoft.com> wrote in message news:4DB5BC3B-F5AC-4F73-B952-C0AADF5E2778@microsoft.com...
> When I right-click and choose "Empty deleted items folder" the only email
> that deletes is the newest one. What happend to my "delete all" function? It
> was working find a few days ago.

brymack;317704 Wrote:
> When I right-click and choose "Empty deleted items folder" the only
> email
> that deletes is the newest one. What happend to my "delete all"
> function? It
> was working find a few days ago.

Hi brymack,

There's no fix like Gary said, but you should be able to reset it.
Give this a try:

*Warning*: You will loose your E-mails, save the ones you want to keep
by using the Export/Import Messages option under *FILE *(in Windows
Mail).
1. close Windows Mail if open then (to make sure it's completely
closed)
A) press *Ctrl + Shift + Esc* (to open Task manager)
B) click on Processes tab
C) If listed then, click on *WinMail.exe *(If not, go to step 2)
D) click the *End Process* button
E) OK any confirmations
2. open Start Menu
3. in the white line (Start search) area type
*Windowsmail.MSMessageStore *(you should only see 2 instances listed)
4. right click each and *Delete* each instance
If for some reason you can't find the *Windowsmail.MSMessageStore*
files in the search, then make sure you have *Show hidden files &
folders* checked in folder options (Control Panel or TOOLS menu) and
delete them manually.
_File_locations_:
1. C:\Users\(your username)\AppData\Local\Microsoft\Windows Mail
2. C:\Users\(your username)\AppData\Local\Microsoft\Windows Mail\Backup
5. restart Windows Mail
6. Windows Mail will now rebuild your MessageStore
7. If you have message rules that were tied to a folder that you added
(ex: another folder under Inbox), you will need to add that folder again
and adjust you message rule to that folder again.

It is also reported that having the Empty deleted messages when exiting
helps in preventing this.
1. click on Tools (In Windows Mail)
2. click on Options
3. click on Advanced tab
4. click on Maintenance button (bottom right)
5. check *Empty messages from the 'Deleted Items' folder on exit*
6. click Close & then OK to apply

I hope this works for you,
Shawn

P.S.
Please post back with your results so I can make any adjustments for
this.


--
brink

"Practice makes perfect, then you reinstall"
Vista 64 Home Premium
1.5 Gig DDR2 533 Mhz (PC4200) RAM

This was great info! wondered what had happened to empty deleted items
option. Just had to go a little further to get it!

Open Windows Mail
Select Tools
Select Advanced Options
Select Empty Deleted items Folder at Exit

You Just better really mean it!!
--
"Lost in Windows"ShellP


"brink" wrote:

>
> brymack;317704 Wrote:
> > When I right-click and choose "Empty deleted items folder" the only
> > email
> > that deletes is the newest one. What happend to my "delete all"
> > function? It
> > was working find a few days ago.
>
> Hi brymack,
>
> There's no fix like Gary said, but you should be able to reset it.
> Give this a try:
>
> *Warning*: You will loose your E-mails, save the ones you want to keep
> by using the Export/Import Messages option under *FILE *(in Windows
> Mail).
> 1. close Windows Mail if open then (to make sure it's completely
> closed)
> A) press *Ctrl + Shift + Esc* (to open Task manager)
> B) click on Processes tab
> C) If listed then, click on *WinMail.exe *(If not, go to step 2)
> D) click the *End Process* button
> E) OK any confirmations
> 2. open Start Menu
> 3. in the white line (Start search) area type
> *Windowsmail.MSMessageStore *(you should only see 2 instances listed)
> 4. right click each and *Delete* each instance
> If for some reason you can't find the *Windowsmail.MSMessageStore*
> files in the search, then make sure you have *Show hidden files &
> folders* checked in folder options (Control Panel or TOOLS menu) and
> delete them manually.
> _File_locations_:
> 1. C:\Users\(your username)\AppData\Local\Microsoft\Windows Mail
> 2. C:\Users\(your username)\AppData\Local\Microsoft\Windows Mail\Backup
> 5. restart Windows Mail
> 6. Windows Mail will now rebuild your MessageStore
> 7. If you have message rules that were tied to a folder that you added
> (ex: another folder under Inbox), you will need to add that folder again
> and adjust you message rule to that folder again.
>
> It is also reported that having the Empty deleted messages when exiting
> helps in preventing this.
> 1. click on Tools (In Windows Mail)
> 2. click on Options
> 3. click on Advanced tab
> 4. click on Maintenance button (bottom right)
> 5. check *Empty messages from the 'Deleted Items' folder on exit*
> 6. click Close & then OK to apply
>
> I hope this works for you,
> Shawn
>
> P.S.
> Please post back with your results so I can make any adjustments for
> this.
>
>
> --
> brink
>
> "Practice makes perfect, then you reinstall"
> Vista 64 Home Premium
> 1.5 Gig DDR2 533 Mhz (PC4200) RAM
>

HELP!! I am a vista rookie trying to set up my Windows Mail (POP3) account
and not really getting it. Can anybody walk me through it??
"stpadell" <stpadell@discussions.microsoft.com> wrote in message
news:C2E191CF-1F3E-4330-B529-3F7F7D5B7FEC@microsoft.com...
> This was great info! wondered what had happened to empty deleted items
> option. Just had to go a little further to get it!
>
> Open Windows Mail
> Select Tools
> Select Advanced Options
> Select Empty Deleted items Folder at Exit
>
> You Just better really mean it!!
> --
> "Lost in Windows"ShellP
>
>
> "brink" wrote:
>
>>
>> brymack;317704 Wrote:
>> > When I right-click and choose "Empty deleted items folder" the only
>> > email
>> > that deletes is the newest one. What happend to my "delete all"
>> > function? It
>> > was working find a few days ago.
>>
>> Hi brymack,
>>
>> There's no fix like Gary said, but you should be able to reset it.
>> Give this a try:
>>
>> *Warning*: You will loose your E-mails, save the ones you want to keep
>> by using the Export/Import Messages option under *FILE *(in Windows
>> Mail).
>> 1. close Windows Mail if open then (to make sure it's completely
>> closed)
>> A) press *Ctrl + Shift + Esc* (to open Task manager)
>> B) click on Processes tab
>> C) If listed then, click on *WinMail.exe *(If not, go to step 2)
>> D) click the *End Process* button
>> E) OK any confirmations
>> 2. open Start Menu
>> 3. in the white line (Start search) area type
>> *Windowsmail.MSMessageStore *(you should only see 2 instances listed)
>> 4. right click each and *Delete* each instance
>> If for some reason you can't find the *Windowsmail.MSMessageStore*
>> files in the search, then make sure you have *Show hidden files &
>> folders* checked in folder options (Control Panel or TOOLS menu) and
>> delete them manually.
>> _File_locations_:
>> 1. C:\Users\(your username)\AppData\Local\Microsoft\Windows Mail
>> 2. C:\Users\(your username)\AppData\Local\Microsoft\Windows Mail\Backup
>> 5. restart Windows Mail
>> 6. Windows Mail will now rebuild your MessageStore
>> 7. If you have message rules that were tied to a folder that you added
>> (ex: another folder under Inbox), you will need to add that folder again
>> and adjust you message rule to that folder again.
>>
>> It is also reported that having the Empty deleted messages when exiting
>> helps in preventing this.
>> 1. click on Tools (In Windows Mail)
>> 2. click on Options
>> 3. click on Advanced tab
>> 4. click on Maintenance button (bottom right)
>> 5. check *Empty messages from the 'Deleted Items' folder on exit*
>> 6. click Close & then OK to apply
>>
>> I hope this works for you,
>> Shawn
>>
>> P.S.
>> Please post back with your results so I can make any adjustments for
>> this.
>>
>>
>> --
>> brink
>>
>> "Practice makes perfect, then you reinstall"
>> Vista 64 Home Premium
>> 1.5 Gig DDR2 533 Mhz (PC4200) RAM
>>

Kate;319124 Wrote:
> HELP!! I am a vista rookie trying to set up my Windows Mail (POP3)
> account
> and not really getting it. Can anybody walk me through it??
>

Hi Kate,

The best advice I can give you is to have your ISP (mail provider) walk
you through it. You'll need the names of their POP3 & SMTP servers. (EX:
mail.cableone.net) They can help you better since they will know all
the information that is for their ISP.

Regards,
Shawn


--
brink

"Practice makes perfect, then you reinstall"
Vista 64 Home Premium
1.5 Gig DDR2 533 Mhz (PC4200) RAM

Your ISP should have a self-help web page that explains how to
set up a mail account in Outlook Express. Just follow those directions.

Gary VanderMolen

"Kate " <katerod23@aol.com> wrote in message news:OQz3MhPnHHA.1244@TK2MSFTNGP04.phx.gbl...
> HELP!! I am a vista rookie trying to set up my Windows Mail (POP3) account and not really getting it. Can anybody walk me
> through it??

I am having the same problem and have tried going to tools,options,advanced,
maintenance, empty "deleted items'on exit"(did not work),cleanup now,remove
messages(worked but still have message headings), delete button(did not work).
Looks like MS entire mail system is faulty. Vista is continuing to screw up
in other programs as well.

"brymack" wrote:

> When I right-click and choose "Empty deleted items folder" the only email
> that deletes is the newest one. What happend to my "delete all" function? It
> was working find a few days ago.

Paul M;417295 Wrote:
> I am having the same problem and have tried going to
> tools,options,advanced,
> maintenance, empty "deleted items'on exit"(did not work),cleanup
> now,remove
> messages(worked but still have message headings), delete button(did not
> work).
> Looks like MS entire mail system is faulty. Vista is continuing to
> screw up
> in other programs as well.
>
> "brymack" wrote:
>
> > When I right-click and choose "Empty deleted items folder" the only
> email
> > that deletes is the newest one. What happend to my "delete all"
> function? It
> > was working find a few days ago.

Hi Paul,

Read the top portion at this link and do the section for "Stuck
messages in the Deleted Items folder. If this does not help, then so
the "To Reset Windows Mail" section. It will get rid of them for you.

http://www.vistax64.com/tutorials/62...-problems.html

Without any information on your other programs, all I can suggest is to
make sure that they are compatibile with Vista before installing or use
the compatibility mode on them to see if that helps with them. You can
see how at this link.

http://www.vistax64.com/tutorials/75...lity-mode.html

Shawn


--
brink

*There are no dumb questions, just the people that do not ask them.*
_http://www.Vistax64.com (\"http://www.Vistax64.com\")_
*Please post feedback to help others.*

You're right, Windows Mail is buggy. Replace it with WLM:
http://get.live.com/betas/maildesktop_betas

Gary VanderMolen


"Paul M" <PaulM@discussions.microsoft.com> wrote in message news:E1E5C204-4337-43AB-A303-D9AA02F243C6@microsoft.com...
>I am having the same problem and have tried going to tools,options,advanced,
> maintenance, empty "deleted items'on exit"(did not work),cleanup now,remove
> messages(worked but still have message headings), delete button(did not work).
> Looks like MS entire mail system is faulty. Vista is continuing to screw up
> in other programs as well.
>
> "brymack" wrote:
>
>> When I right-click and choose "Empty deleted items folder" the only email
>> that deletes is the newest one. What happend to my "delete all" function? It
>> was working find a few days ago.