ERROR MESSAGE pop3 server has not responded within 60 seconds

I receive the above message whenever I try to receive mail with an
attachment. I have spent hours trying to figure this one out -- it works but
have not been able to sort it out. Any suggestions on what may be blocking
the download of an attachment?

It's not a "stuck" message - I have logged into our server and removed
messages before trying to send another one. The Vista computer still won't
"recieve".

ANy pointers would be greatly appreciated.

Read http://www.oehelp.com/OETips.aspx#3

Some antivirus programs interfere with the downloading of attachments
even when email scanning is disabled. If you have McAfee or Norton
antivirus, uninstall it. Try Windows Mail again. Once you get your
email working properly, download and install a non-intrusive antivirus
program such as the free Avast. Whichever new antivirus program you
select, be sure to disable its email scanning option.

Gary VanderMolen

"Tom Lally" <tomlally@sbcglobal.net> wrote in message news:uir7kEmlHHA.596@TK2MSFTNGP06.phx.gbl...
>I receive the above message whenever I try to receive mail with an attachment. I have spent hours trying to figure this one
>out -- it works but have not been able to sort it out. Any suggestions on what may be blocking the download of an attachment?
>
> It's not a "stuck" message - I have logged into our server and removed messages before trying to send another one. The Vista
> computer still won't "recieve".
>
> ANy pointers would be greatly appreciated.

Thanks!

Tried that. Still doesn't work. Have even completely removed
anti-virus software, yet still can't download email. I always get the same
error message.

I'm puzzled.


"Gary VanderMolen" <gary@NoMail.invalid> wrote in message
news:OAonUWmlHHA.2596@TK2MSFTNGP06.phx.gbl...
> Read http://www.oehelp.com/OETips.aspx#3
>
> Some antivirus programs interfere with the downloading of attachments
> even when email scanning is disabled. If you have McAfee or Norton
> antivirus, uninstall it. Try Windows Mail again. Once you get your
> email working properly, download and install a non-intrusive antivirus
> program such as the free Avast. Whichever new antivirus program you
> select, be sure to disable its email scanning option.
>
> Gary VanderMolen
>
> "Tom Lally" <tomlally@sbcglobal.net> wrote in message
> news:uir7kEmlHHA.596@TK2MSFTNGP06.phx.gbl...
>>I receive the above message whenever I try to receive mail with an
>>attachment. I have spent hours trying to figure this one out -- it works
>>but have not been able to sort it out. Any suggestions on what may be
>>blocking the download of an attachment?
>>
>> It's not a "stuck" message - I have logged into our server and removed
>> messages before trying to send another one. The Vista computer still
>> won't "recieve".
>>
>> ANy pointers would be greatly appreciated.
>
>

Welll me too but i think windows vista is terrible Carol
"Tom Lally" <tomlally@sbcglobal.net> wrote in message
news:uir7kEmlHHA.596@TK2MSFTNGP06.phx.gbl...
>I receive the above message whenever I try to receive mail with an
>attachment. I have spent hours trying to figure this one out -- it works
>but have not been able to sort it out. Any suggestions on what may be
>blocking the download of an attachment?
>
> It's not a "stuck" message - I have logged into our server and removed
> messages before trying to send another one. The Vista computer still
> won't "recieve".
>
> ANy pointers would be greatly appreciated.

"Tom Lally" <tomlally@sbcglobal.net> wrote in message
news:u4NkFVolHHA.960@TK2MSFTNGP03.phx.gbl...
> Thanks!
>
> Tried that. Still doesn't work. Have even completely removed
> anti-virus software, yet still can't download email. I always get the
> same error message.
>
> I'm puzzled.
>

Have you tried increasing the Server Timeout to the max, setting of 5
minutes?

Tools/Account/pop3 account/properties/advanced

The following fix worked for someone else earlier today.
There is a new TCP tuning feature in Vista which is
not compatible with some servers.
a. Go to the Vista start menu and type cmd
b. The search results will display a program titled cmd
c. Right-click on the link and select "Run as administrator"
d. type "netsh interface tcp set global autotuning=disabled" without
the quotation marks
e. Test your POP account and see if you can now download your mail.
f. If nothing changes, re-enable the autotuning feature by typing
"netsh interface tcp set global autotuning=normal"

Gary VanderMolen

"Tom Lally" <tomlally@sbcglobal.net> wrote in message news:u4NkFVolHHA.960@TK2MSFTNGP03.phx.gbl...
> Thanks!
>
> Tried that. Still doesn't work. Have even completely removed
> anti-virus software, yet still can't download email. I always get the same error message.
>
> I'm puzzled.
>
>
> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message news:OAonUWmlHHA.2596@TK2MSFTNGP06.phx.gbl...
>> Read http://www.oehelp.com/OETips.aspx#3
>>
>> Some antivirus programs interfere with the downloading of attachments
>> even when email scanning is disabled. If you have McAfee or Norton
>> antivirus, uninstall it. Try Windows Mail again. Once you get your
>> email working properly, download and install a non-intrusive antivirus
>> program such as the free Avast. Whichever new antivirus program you
>> select, be sure to disable its email scanning option.
>>
>> Gary VanderMolen
>>
>> "Tom Lally" <tomlally@sbcglobal.net> wrote in message news:uir7kEmlHHA.596@TK2MSFTNGP06.phx.gbl...
>>>I receive the above message whenever I try to receive mail with an attachment. I have spent hours trying to figure this one
>>>out -- it works but have not been able to sort it out. Any suggestions on what may be blocking the download of an attachment?
>>>
>>> It's not a "stuck" message - I have logged into our server and removed messages before trying to send another one. The Vista
>>> computer still won't "recieve".
>>>
>>> ANy pointers would be greatly appreciated.
>>
>>
>

Thanks Gary -- that did the trick!




"Gary VanderMolen" <gary@NoMail.invalid> wrote in message
news:uZ1QbjplHHA.5024@TK2MSFTNGP06.phx.gbl...
> The following fix worked for someone else earlier today.
> There is a new TCP tuning feature in Vista which is
> not compatible with some servers.
> a. Go to the Vista start menu and type cmd
> b. The search results will display a program titled cmd
> c. Right-click on the link and select "Run as administrator"
> d. type "netsh interface tcp set global autotuning=disabled" without
> the quotation marks
> e. Test your POP account and see if you can now download your mail.
> f. If nothing changes, re-enable the autotuning feature by typing
> "netsh interface tcp set global autotuning=normal"
>
> Gary VanderMolen
>
> "Tom Lally" <tomlally@sbcglobal.net> wrote in message
> news:u4NkFVolHHA.960@TK2MSFTNGP03.phx.gbl...
>> Thanks!
>>
>> Tried that. Still doesn't work. Have even completely removed
>> anti-virus software, yet still can't download email. I always get the
>> same error message.
>>
>> I'm puzzled.
>>
>>
>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message
>> news:OAonUWmlHHA.2596@TK2MSFTNGP06.phx.gbl...
>>> Read http://www.oehelp.com/OETips.aspx#3
>>>
>>> Some antivirus programs interfere with the downloading of attachments
>>> even when email scanning is disabled. If you have McAfee or Norton
>>> antivirus, uninstall it. Try Windows Mail again. Once you get your
>>> email working properly, download and install a non-intrusive antivirus
>>> program such as the free Avast. Whichever new antivirus program you
>>> select, be sure to disable its email scanning option.
>>>
>>> Gary VanderMolen
>>>
>>> "Tom Lally" <tomlally@sbcglobal.net> wrote in message
>>> news:uir7kEmlHHA.596@TK2MSFTNGP06.phx.gbl...
>>>>I receive the above message whenever I try to receive mail with an
>>>>attachment. I have spent hours trying to figure this one out -- it works
>>>>but have not been able to sort it out. Any suggestions on what may be
>>>>blocking the download of an attachment?
>>>>
>>>> It's not a "stuck" message - I have logged into our server and removed
>>>> messages before trying to send another one. The Vista computer still
>>>> won't "recieve".
>>>>
>>>> ANy pointers would be greatly appreciated.
>>>
>>>
>>
>
>

Thanks for the feedback.

Gary VanderMolen

"Tom Lally" <tomlally@sbcglobal.net> wrote in message news:erkwoHwlHHA.208@TK2MSFTNGP05.phx.gbl...
> Thanks Gary -- that did the trick!
>
>
> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message news:uZ1QbjplHHA.5024@TK2MSFTNGP06.phx.gbl...
>> The following fix worked for someone else earlier today.
>> There is a new TCP tuning feature in Vista which is
>> not compatible with some servers.
>> a. Go to the Vista start menu and type cmd
>> b. The search results will display a program titled cmd
>> c. Right-click on the link and select "Run as administrator"
>> d. type "netsh interface tcp set global autotuning=disabled" without
>> the quotation marks
>> e. Test your POP account and see if you can now download your mail.
>> f. If nothing changes, re-enable the autotuning feature by typing
>> "netsh interface tcp set global autotuning=normal"
>>
>> Gary VanderMolen
>>
>> "Tom Lally" <tomlally@sbcglobal.net> wrote in message news:u4NkFVolHHA.960@TK2MSFTNGP03.phx.gbl...
>>> Thanks!
>>>
>>> Tried that. Still doesn't work. Have even completely removed
>>> anti-virus software, yet still can't download email. I always get the same error message.
>>>
>>> I'm puzzled.
>>>
>>>
>>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message news:OAonUWmlHHA.2596@TK2MSFTNGP06.phx.gbl...
>>>> Read http://www.oehelp.com/OETips.aspx#3
>>>>
>>>> Some antivirus programs interfere with the downloading of attachments
>>>> even when email scanning is disabled. If you have McAfee or Norton
>>>> antivirus, uninstall it. Try Windows Mail again. Once you get your
>>>> email working properly, download and install a non-intrusive antivirus
>>>> program such as the free Avast. Whichever new antivirus program you
>>>> select, be sure to disable its email scanning option.
>>>>
>>>> Gary VanderMolen
>>>>
>>>> "Tom Lally" <tomlally@sbcglobal.net> wrote in message news:uir7kEmlHHA.596@TK2MSFTNGP06.phx.gbl...
>>>>>I receive the above message whenever I try to receive mail with an attachment. I have spent hours trying to figure this one
>>>>>out -- it works but have not been able to sort it out. Any suggestions on what may be blocking the download of an
>>>>>attachment?
>>>>>
>>>>> It's not a "stuck" message - I have logged into our server and removed messages before trying to send another one. The
>>>>> Vista computer still won't "recieve".
>>>>>
>>>>> ANy pointers would be greatly appreciated.
>>>>
>>>>
>>>
>>
>>
>