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windows mail suddenly wants me to login, then won't accept my info

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  #1 (permalink)  
Old 11-10-2009
bertha mason
 

Posts: n/a
windows mail suddenly wants me to login, then won't accept my info
Suddenly today I am asked to verify my user name and password to login to
email server, then won't accept my info - same Windows Security window keeps
popping up. Duh?
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  #2 (permalink)  
Old 11-10-2009
Gary VanderMolen
 

Posts: n/a
Re: windows mail suddenly wants me to login, then won't accept my info
First, test your password by logging in to your provider's webmail:
If that works, it proves you have the correct username and password.
A likely reason for the username/password failing is account corruption.
One thing you should try as a possible quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"bertha mason" <berthamason@discussions.microsoft.com> wrote in message news:BF12D687-D307-49A7-8F5F-AAEF77E589C3@microsoft.com...
> Suddenly today I am asked to verify my user name and password to login to
> email server, then won't accept my info - same Windows Security window keeps
> popping up. Duh?

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