CD ROM DVD ROM drives problem

My system is COMPAQ HP 7700p with Vista is one week old. The CD disk drives
stopped working "device cannot start (error 10)".

I have tried to update driver but it is uptodate. Have tried to restore
system, but nothing helps. Please help!!!

Hi Meron,

By chance do you have iTunes installed on your computer? For some
unknown reason it has been known to cause problems in Vista with the
CD/Dvd drivers. Try uninstalling iTunes for a fix.

Hope this helps,
Shawn


--
brink

"Practice makes perfect, then you reinstall"
Vista 64 Home Premium
1.5 Gig DDR2 533 Mhz (PC4200) RAM

You will get more responses by posting this to the proper venue.
See news://msnews.microsoft.com/microsof....vista.general
(Cross-posted to microsoft.public.windows.vista.general)

Gary VanderMolen

"meron" <rmeron@bluewin.ch> wrote in message news:5AB39BD5-F12E-4B32-8963-EE3C3137D6DB@microsoft.com...
> My system is COMPAQ HP 7700p with Vista is one week old. The CD disk drives stopped working "device cannot start (error 10)".
>
> I have tried to update driver but it is uptodate. Have tried to restore system, but nothing helps. Please help!!!

I have had the problem mentioned above with the CD ROM twice, where the CD
drive suddenly disappears, and device manager shows it with an exclamation
mark saying that the "drive cannot start (code 10)"
Both times this problem was cause by iTunes. As soon as I uninstalled it and
restarted the system, the CD ROM was back.
If your problem sounds the same as mine, try that!

--
Angie


"brink" wrote:

>
> Hi Meron,
>
> By chance do you have iTunes installed on your computer? For some
> unknown reason it has been known to cause problems in Vista with the
> CD/Dvd drivers. Try uninstalling iTunes for a fix.
>
> Hope this helps,
> Shawn
>
>
> --
> brink
>
> "Practice makes perfect, then you reinstall"
> Vista 64 Home Premium
> 1.5 Gig DDR2 533 Mhz (PC4200) RAM
>

I went in and uninstalled the I Tunes and my cd/dvd started working right
away. Thanks big help, otherwise I was going to bring my computer in.
--
debbie


"brink" wrote:

>
> Hi Meron,
>
> By chance do you have iTunes installed on your computer? For some
> unknown reason it has been known to cause problems in Vista with the
> CD/Dvd drivers. Try uninstalling iTunes for a fix.
>
> Hope this helps,
> Shawn
>
>
> --
> brink
>
> "Practice makes perfect, then you reinstall"
> Vista 64 Home Premium
> 1.5 Gig DDR2 533 Mhz (PC4200) RAM
>

I can not remove iTUNES!!!

How can I uninstall iTunes?

"meron" wrote:

> My system is COMPAQ HP 7700p with Vista is one week old. The CD disk drives
> stopped working "device cannot start (error 10)".
>
> I have tried to update driver but it is uptodate. Have tried to restore
> system, but nothing helps. Please help!!!
>

"SD DeWitt" <SD DeWitt@discussions.microsoft.com> wrote in message
news:AD37AFDD-2E70-487D-A450-39BEC86013CD@microsoft.com...
>I can not remove iTUNES!!!
>
> How can I uninstall iTunes?
>
> "meron" wrote:
>
>> My system is COMPAQ HP 7700p with Vista is one week old. The CD disk
>> drives
>> stopped working "device cannot start (error 10)".
>>
>> I have tried to update driver but it is uptodate. Have tried to restore
>> system, but nothing helps. Please help!!!
>>
Double-click on Help and Support (outside Windows Mail) and do a search
for uninstall. This should help lead you to a list of programs you can
uninstall.