First thing is to remove McAfee or Norton AV and antispam from the computer
if they exist. You may need to visit their website to fully uninstall the
product (for Norton see here:
http://service1.symantec.com/SUPPORT...05033108162039.
Then get something less invasive. There are a number of free antivirus
programs, but with any you have to disable email scanning. See
www.oehelp.com/OETips.aspx#3
You can also try compacting and repairing the database using my WMUtil
program (
www.oehelp.com/WMUtil/).
After that, the only solution so far is to wipe out the database. So go to
Tools | Options | Advanced | Maintenance | Store Folder to find the message
store location. Then move everything under that Windows Mail directory to
another directory, so that the Windows Mail directory is completely empty.
Then restart WinMail and it will open fresh with nothing
in the database. You can then add your accounts and if they work correctly
then you can import messages from the directory to which you moved the files
back into WinMail (see
www.oehelp.com/backup.aspx#wm2wm).
steve
"Chris" <Chris@discussions.microsoft.com> wrote in message
news:A5CACE4D-6E2B-4135-9698-2EDB7799B3C4@microsoft.com...
>I tried everything to remove those entries, but I am not able to do it. The
> important entries are not movable. Do you have another tip for me.
>
> Thanks,
> Chris
>
> "Gary VanderMolen" wrote:
>
>> This is from a recent post by Steve Cochran:
>> "The only solution so far is to wipe out the database. So go to
>> Tools | Options | Maintenance | Advanced | Store Folder to find the
>> message
>> store location. Then move everything under that Windows Mail directory
>> to
>> another directory. Then restart WinMail and it will open fresh with
>> nothing
>> in the database. You can then add your accounts and if they work
>> correctly
>> then you can use File | Import | Messages and choose WinMail format and
>> point to the directory to which you moved the files."
>>
>> Gary VanderMolen
>>
>> "Chris" <Chris@discussions.microsoft.com> wrote in message
>> news:84936882-0B3F-4214-AFFA-8E093E195775@microsoft.com...
>> > Tank you for your urgent reply. Could you give some details to
>> > regernate/delet those databases?
>> >
>> > Regards
>> > Chris
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Unfortunately this is a common bug with Windows Mail.
>> >> Once you get a 'ghost' email stuck in the Outbox, and
>> >> it won't let you send anything, your options are quite limited.
>> >> If you don't feel comfortable doing the database deletion/regeneration
>> >> method that has been posted here numerous times, then your
>> >> only remaining option is to install and use a different email program.
>> >> Mozilla Thunderbird is free:
>> >> http://www.mozilla.com/en-US/thunderbird/
>> >>
>> >> Gary VanderMolen
>> >>
>> >> "Chris" <Chris@discussions.microsoft.com> wrote in message
>> >> news:F7743238-3027-4427-AB11-CCF3747AE7EA@microsoft.com...
>> >> >I could't send or delete an outgoing message. Due to ??? I couln't
>> >> >also send
>> >> > further messages. The email is blocking anything.
>> >> >
>> >> > Who could help?
>> >> > I even tried to get a new account, to change the order ...
>> >>
>> >>
>> >>
>>
>>
>>
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