Windows Mail Quit Opening

I got the following errors after restarting Vista after adding additional
memory (should not be related)

[Content]
Windows Mail could not be started. The application was unable to open the
Windows Mail message store. Your Windows Mail mailbox data is currently being
used by another program, such as a virus scanner. Close the program or wait
for it to complete its operation, then open Windows Mail again. (0x800C0155,
2)
-----------------------------------------------------
Windows Mail
---------------------------
Windows Mail could not be started because MSOE.DLL could not be initialized.

> I tried the following
> running my virus scan,
>shuting down my virus scan program
> restarting computer
>but same errors occurs
>Windows Mail is the default mail server

>Please Help

Mike in Texas

Look at Event Viewer (Windows Application) and see if there are ESENT errors
that indicate access denied. If so, then there are permission problems on
the message store directory. Otherwise you probably need to move all the
contents of the message store to another directory and then WinMail will
start fresh.

steve

"Mppatriz" <Mppatriz@discussions.microsoft.com> wrote in message
news:C328B1F3-0AA3-4FF8-980B-12E801182C31@microsoft.com...
>I got the following errors after restarting Vista after adding additional
> memory (should not be related)
>
> [Content]
> Windows Mail could not be started. The application was unable to open the
> Windows Mail message store. Your Windows Mail mailbox data is currently
> being
> used by another program, such as a virus scanner. Close the program or
> wait
> for it to complete its operation, then open Windows Mail again.
> (0x800C0155,
> 2)
> -----------------------------------------------------
> Windows Mail
> ---------------------------
> Windows Mail could not be started because MSOE.DLL could not be
> initialized.
>
>> I tried the following
>> running my virus scan,
>>shuting down my virus scan program
>> restarting computer
>>but same errors occurs
>>Windows Mail is the default mail server
>
>>Please Help
>
> Mike in Texas

Thanks, moving message store solved the problem.
I could not find the event viewer program at microsoft.com but I will look
at other sites.

Mike



"Steve Cochran" wrote:

> Look at Event Viewer (Windows Application) and see if there are ESENT errors
> that indicate access denied. If so, then there are permission problems on
> the message store directory. Otherwise you probably need to move all the
> contents of the message store to another directory and then WinMail will
> start fresh.
>
> steve
>
> "Mppatriz" <Mppatriz@discussions.microsoft.com> wrote in message
> news:C328B1F3-0AA3-4FF8-980B-12E801182C31@microsoft.com...
> >I got the following errors after restarting Vista after adding additional
> > memory (should not be related)
> >
> > [Content]
> > Windows Mail could not be started. The application was unable to open the
> > Windows Mail message store. Your Windows Mail mailbox data is currently
> > being
> > used by another program, such as a virus scanner. Close the program or
> > wait
> > for it to complete its operation, then open Windows Mail again.
> > (0x800C0155,
> > 2)
> > -----------------------------------------------------
> > Windows Mail
> > ---------------------------
> > Windows Mail could not be started because MSOE.DLL could not be
> > initialized.
> >
> >> I tried the following
> >> running my virus scan,
> >>shuting down my virus scan program
> >> restarting computer
> >>but same errors occurs
> >>Windows Mail is the default mail server
> >
> >>Please Help
> >
> > Mike in Texas
>

All Programs>Administrative Tools>Event Viewer
(Included utility in Vista)

"Mppatriz" <Mppatriz@discussions.microsoft.com> wrote in message
news:845E3B72-36B1-4E9F-8F6A-7D1A33ADB671@microsoft.com...
> Thanks, moving message store solved the problem.
> I could not find the event viewer program at microsoft.com but I will look
> at other sites.
>
> Mike
>
>
>
> "Steve Cochran" wrote:
>
>> Look at Event Viewer (Windows Application) and see if there are ESENT errors
>> that indicate access denied. If so, then there are permission problems on
>> the message store directory. Otherwise you probably need to move all the
>> contents of the message store to another directory and then WinMail will
>> start fresh.
>>
>> steve
>>
>> "Mppatriz" <Mppatriz@discussions.microsoft.com> wrote in message
>> news:C328B1F3-0AA3-4FF8-980B-12E801182C31@microsoft.com...
>> >I got the following errors after restarting Vista after adding additional
>> > memory (should not be related)
>> >
>> > [Content]
>> > Windows Mail could not be started. The application was unable to open the
>> > Windows Mail message store. Your Windows Mail mailbox data is currently
>> > being
>> > used by another program, such as a virus scanner. Close the program or
>> > wait
>> > for it to complete its operation, then open Windows Mail again.
>> > (0x800C0155,
>> > 2)
>> > -----------------------------------------------------
>> > Windows Mail
>> > ---------------------------
>> > Windows Mail could not be started because MSOE.DLL could not be
>> > initialized.
>> >
>> >> I tried the following
>> >> running my virus scan,
>> >>shuting down my virus scan program
>> >> restarting computer
>> >>but same errors occurs
>> >>Windows Mail is the default mail server
>> >
>> >>Please Help
>> >
>> > Mike in Texas
>>

Thanks
However, I found event viewer in the control panel admin tools. It was not
on All Programs

"Cal Bear '66" wrote:

> All Programs>Administrative Tools>Event Viewer
> (Included utility in Vista)
>
> "Mppatriz" <Mppatriz@discussions.microsoft.com> wrote in message
> news:845E3B72-36B1-4E9F-8F6A-7D1A33ADB671@microsoft.com...
> > Thanks, moving message store solved the problem.
> > I could not find the event viewer program at microsoft.com but I will look
> > at other sites.
> >
> > Mike
> >
> >
> >
> > "Steve Cochran" wrote:
> >
> >> Look at Event Viewer (Windows Application) and see if there are ESENT errors
> >> that indicate access denied. If so, then there are permission problems on
> >> the message store directory. Otherwise you probably need to move all the
> >> contents of the message store to another directory and then WinMail will
> >> start fresh.
> >>
> >> steve
> >>
> >> "Mppatriz" <Mppatriz@discussions.microsoft.com> wrote in message
> >> news:C328B1F3-0AA3-4FF8-980B-12E801182C31@microsoft.com...
> >> >I got the following errors after restarting Vista after adding additional
> >> > memory (should not be related)
> >> >
> >> > [Content]
> >> > Windows Mail could not be started. The application was unable to open the
> >> > Windows Mail message store. Your Windows Mail mailbox data is currently
> >> > being
> >> > used by another program, such as a virus scanner. Close the program or
> >> > wait
> >> > for it to complete its operation, then open Windows Mail again.
> >> > (0x800C0155,
> >> > 2)
> >> > -----------------------------------------------------
> >> > Windows Mail
> >> > ---------------------------
> >> > Windows Mail could not be started because MSOE.DLL could not be
> >> > initialized.
> >> >
> >> >> I tried the following
> >> >> running my virus scan,
> >> >>shuting down my virus scan program
> >> >> restarting computer
> >> >>but same errors occurs
> >> >>Windows Mail is the default mail server
> >> >
> >> >>Please Help
> >> >
> >> > Mike in Texas
> >>
>
>

Hello. I have the exact same problem. Can you tell me where to find the
message store and what files do I need to move to get rid of this error?

--Rocco--

"Mppatriz" wrote:

> Thanks, moving message store solved the problem.
> I could not find the event viewer program at microsoft.com but I will look
> at other sites.
>
> Mike
>
>
>
> "Steve Cochran" wrote:
>
> > Look at Event Viewer (Windows Application) and see if there are ESENT errors
> > that indicate access denied. If so, then there are permission problems on
> > the message store directory. Otherwise you probably need to move all the
> > contents of the message store to another directory and then WinMail will
> > start fresh.
> >
> > steve
> >
> > "Mppatriz" <Mppatriz@discussions.microsoft.com> wrote in message
> > news:C328B1F3-0AA3-4FF8-980B-12E801182C31@microsoft.com...
> > >I got the following errors after restarting Vista after adding additional
> > > memory (should not be related)
> > >
> > > [Content]
> > > Windows Mail could not be started. The application was unable to open the
> > > Windows Mail message store. Your Windows Mail mailbox data is currently
> > > being
> > > used by another program, such as a virus scanner. Close the program or
> > > wait
> > > for it to complete its operation, then open Windows Mail again.
> > > (0x800C0155,
> > > 2)
> > > -----------------------------------------------------
> > > Windows Mail
> > > ---------------------------
> > > Windows Mail could not be started because MSOE.DLL could not be
> > > initialized.
> > >
> > >> I tried the following
> > >> running my virus scan,
> > >>shuting down my virus scan program
> > >> restarting computer
> > >>but same errors occurs
> > >>Windows Mail is the default mail server
> > >
> > >>Please Help
> > >
> > > Mike in Texas
> >

From a recent post by Steve Cochran:
"The only solution so far is to wipe out the database. So go to
Tools | Options | Maintenance | Advanced | Store Folder to find the message
store location. Then move everything under that Windows Mail directory to
another directory. Then restart WinMail and it will open fresh with nothing
in the database. You can then add your accounts and if they work correctly
then you can use File | Import | Messages and choose WinMail format and
point to the directory to which you moved the files."

Gary VanderMolen

"RoccoP" <RoccoP@discussions.microsoft.com> wrote in message news:3B6CB161-ED77-48E1-84E8-AFCE356B1CC6@microsoft.com...
> Hello. I have the exact same problem. Can you tell me where to find the
> message store and what files do I need to move to get rid of this error?
>
> --Rocco--
>
> "Mppatriz" wrote:
>
>> Thanks, moving message store solved the problem.
>> I could not find the event viewer program at microsoft.com but I will look
>> at other sites.
>>
>> Mike
>>
>>
>>
>> "Steve Cochran" wrote:
>>
>> > Look at Event Viewer (Windows Application) and see if there are ESENT errors
>> > that indicate access denied. If so, then there are permission problems on
>> > the message store directory. Otherwise you probably need to move all the
>> > contents of the message store to another directory and then WinMail will
>> > start fresh.
>> >
>> > steve
>> >
>> > "Mppatriz" <Mppatriz@discussions.microsoft.com> wrote in message
>> > news:C328B1F3-0AA3-4FF8-980B-12E801182C31@microsoft.com...
>> > >I got the following errors after restarting Vista after adding additional
>> > > memory (should not be related)
>> > >
>> > > [Content]
>> > > Windows Mail could not be started. The application was unable to open the
>> > > Windows Mail message store. Your Windows Mail mailbox data is currently
>> > > being
>> > > used by another program, such as a virus scanner. Close the program or
>> > > wait
>> > > for it to complete its operation, then open Windows Mail again.
>> > > (0x800C0155,
>> > > 2)
>> > > -----------------------------------------------------
>> > > Windows Mail
>> > > ---------------------------
>> > > Windows Mail could not be started because MSOE.DLL could not be
>> > > initialized.
>> > >
>> > >> I tried the following
>> > >> running my virus scan,
>> > >>shuting down my virus scan program
>> > >> restarting computer
>> > >>but same errors occurs
>> > >>Windows Mail is the default mail server
>> > >
>> > >>Please Help
>> > >
>> > > Mike in Texas
>> >

I found my "message store" at 'C:\Users\"my user
name"\AppData\Local\Microsoft\Windows Mail\WindowsMail.MSMessageStore

\AppData\ is a hidden folder . You need to unhide all the files in your user
directory by going to the user folder and unhiding in the folder 'properties'
options.

"RoccoP" wrote:

> Hello. I have the exact same problem. Can you tell me where to find the
> message store and what files do I need to move to get rid of this error?
>
> --Rocco--
>
> "Mppatriz" wrote:
>
> > Thanks, moving message store solved the problem.
> > I could not find the event viewer program at microsoft.com but I will look
> > at other sites.
> >
> > Mike
> >
> >
> >
> > "Steve Cochran" wrote:
> >
> > > Look at Event Viewer (Windows Application) and see if there are ESENT errors
> > > that indicate access denied. If so, then there are permission problems on
> > > the message store directory. Otherwise you probably need to move all the
> > > contents of the message store to another directory and then WinMail will
> > > start fresh.
> > >
> > > steve
> > >
> > > "Mppatriz" <Mppatriz@discussions.microsoft.com> wrote in message
> > > news:C328B1F3-0AA3-4FF8-980B-12E801182C31@microsoft.com...
> > > >I got the following errors after restarting Vista after adding additional
> > > > memory (should not be related)
> > > >
> > > > [Content]
> > > > Windows Mail could not be started. The application was unable to open the
> > > > Windows Mail message store. Your Windows Mail mailbox data is currently
> > > > being
> > > > used by another program, such as a virus scanner. Close the program or
> > > > wait
> > > > for it to complete its operation, then open Windows Mail again.
> > > > (0x800C0155,
> > > > 2)
> > > > -----------------------------------------------------
> > > > Windows Mail
> > > > ---------------------------
> > > > Windows Mail could not be started because MSOE.DLL could not be
> > > > initialized.
> > > >
> > > >> I tried the following
> > > >> running my virus scan,
> > > >>shuting down my virus scan program
> > > >> restarting computer
> > > >>but same errors occurs
> > > >>Windows Mail is the default mail server
> > > >
> > > >>Please Help
> > > >
> > > > Mike in Texas
> > >