can't send email

for several days I have been unable to send email though can receive ok.
this error message appears:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'godeans@gofast.co.uk'. Subject 'youtube',
Account: 'mail.o2.co.uk', Server: 'smtp.o2.co.uk', Protocol: SMTP, Server
Response: '550 RCPT TO:<godeans@gofast.co.uk> Relaying not allowed - please
use SMTP AUTH', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
0x800CCC79

please can anyone help??

"Gary VanderMolen" wrote:

> You're very welcome. Thanks for reporting back.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Trish58" <Trish58@discussions.microsoft.com> wrote in message news03C053E-F79B-476E-BA4F-B81EF6693C0A@microsoft.com...
> > that's great. I've been struggling for days and you sort it out instantly -
> > brilliant - thank you so much
> >
> > "Gary VanderMolen" wrote:
> >
> >> Like it says, you need to use SMTP authentication:
> >> Go to Tools, Accounts, select that account, Properties, Servers.
> >> The box for "My server requires authentication" must be checked.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "Trish58" <Trish58@discussions.microsoft.com> wrote in message news:EA2F48B9-C5C8-4281-AF31-5C660305CE20@microsoft.com...
> >> > for several days I have been unable to send email though can receive ok.
> >> > this error message appears:
> >> > The message could not be sent. The authentication setting might not be
> >> > correct for your outgoing e-mail [SMTP] server. For help solving this
> >> > problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> >> > "I'm having problems sending e-mail" section. If you need help determining
> >> > the proper server settings, please contact your e-mail service provider.
> >> >
> >> > The rejected e-mail address was 'godeans@gofast.co.uk'. Subject 'youtube',
> >> > Account: 'mail.o2.co.uk', Server: 'smtp.o2.co.uk', Protocol: SMTP, Server
> >> > Response: '550 RCPT TO:<godeans@gofast.co.uk> Relaying not allowed - please
> >> > use SMTP AUTH', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
> >> > 0x800CCC79
> >> >
> >> > please can anyone help??
> >>
>

"Alby" wrote:

I have exactly the same problem. Same text message, same error message but
the authenication box IS checked. Any clues what to try next ?

>
>
> "Gary VanderMolen" wrote:
>
> > You're very welcome. Thanks for reporting back.
> >
> > --
> > Gary VanderMolen, MS-MVP (Mail)
> >
> >
> > "Trish58" <Trish58@discussions.microsoft.com> wrote in message news03C053E-F79B-476E-BA4F-B81EF6693C0A@microsoft.com...
> > > that's great. I've been struggling for days and you sort it out instantly -
> > > brilliant - thank you so much
> > >
> > > "Gary VanderMolen" wrote:
> > >
> > >> Like it says, you need to use SMTP authentication:
> > >> Go to Tools, Accounts, select that account, Properties, Servers.
> > >> The box for "My server requires authentication" must be checked.
> > >>
> > >> --
> > >> Gary VanderMolen, MS-MVP (Mail)
> > >>
> > >>
> > >> "Trish58" <Trish58@discussions.microsoft.com> wrote in message news:EA2F48B9-C5C8-4281-AF31-5C660305CE20@microsoft.com...
> > >> > for several days I have been unable to send email though can receive ok.
> > >> > this error message appears:
> > >> > The message could not be sent. The authentication setting might not be
> > >> > correct for your outgoing e-mail [SMTP] server. For help solving this
> > >> > problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> > >> > "I'm having problems sending e-mail" section. If you need help determining
> > >> > the proper server settings, please contact your e-mail service provider.
> > >> >
> > >> > The rejected e-mail address was 'godeans@gofast.co.uk'. Subject 'youtube',
> > >> > Account: 'mail.o2.co.uk', Server: 'smtp.o2.co.uk', Protocol: SMTP, Server
> > >> > Response: '550 RCPT TO:<godeans@gofast.co.uk> Relaying not allowed - please
> > >> > use SMTP AUTH', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
> > >> > 0x800CCC79
> > >> >
> > >> > please can anyone help??
> > >>
> >

"Alby" wrote:

Sorry, should have also said that there is an extra statement "
administrative prohibiton - relaying not allowed"

>
>
> "Alby" wrote:
>
> I have exactly the same problem. Same text message, same error message but
> the authenication box IS checked. Any clues what to try next ?
>
> >
> >
> > "Gary VanderMolen" wrote:
> >
> > > You're very welcome. Thanks for reporting back.
> > >
> > > --
> > > Gary VanderMolen, MS-MVP (Mail)
> > >
> > >
> > > "Trish58" <Trish58@discussions.microsoft.com> wrote in message news03C053E-F79B-476E-BA4F-B81EF6693C0A@microsoft.com...
> > > > that's great. I've been struggling for days and you sort it out instantly -
> > > > brilliant - thank you so much
> > > >
> > > > "Gary VanderMolen" wrote:
> > > >
> > > >> Like it says, you need to use SMTP authentication:
> > > >> Go to Tools, Accounts, select that account, Properties, Servers.
> > > >> The box for "My server requires authentication" must be checked.
> > > >>
> > > >> --
> > > >> Gary VanderMolen, MS-MVP (Mail)
> > > >>
> > > >>
> > > >> "Trish58" <Trish58@discussions.microsoft.com> wrote in message news:EA2F48B9-C5C8-4281-AF31-5C660305CE20@microsoft.com...
> > > >> > for several days I have been unable to send email though can receive ok.
> > > >> > this error message appears:
> > > >> > The message could not be sent. The authentication setting might not be
> > > >> > correct for your outgoing e-mail [SMTP] server. For help solving this
> > > >> > problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> > > >> > "I'm having problems sending e-mail" section. If you need help determining
> > > >> > the proper server settings, please contact your e-mail service provider.
> > > >> >
> > > >> > The rejected e-mail address was 'godeans@gofast.co.uk'. Subject 'youtube',
> > > >> > Account: 'mail.o2.co.uk', Server: 'smtp.o2.co.uk', Protocol: SMTP, Server
> > > >> > Response: '550 RCPT TO:<godeans@gofast.co.uk> Relaying not allowed - please
> > > >> > use SMTP AUTH', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
> > > >> > 0x800CCC79
> > > >> >
> > > >> > please can anyone help??
> > > >>
> > >

Alby, right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without seeing the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)


"Alby" <Alby@discussions.microsoft.com> wrote in message news:30A66507-78D2-4F60-825A-D08D18182916@microsoft.com...
>
>
> "Alby" wrote:
>
> Sorry, should have also said that there is an extra statement "
> administrative prohibiton - relaying not allowed"
>
>>
>>
>> "Alby" wrote:
>>
>> I have exactly the same problem. Same text message, same error message but
>> the authenication box IS checked. Any clues what to try next ?

Gary,
after about 36 hours I stopped getting the error message and everything was
sent off. Sorry to waste your time - and I will submit the whole error
message should it happen again. Thanks.
Alby

"Gary VanderMolen" wrote:

> Alby, right-click on your error message, copy, then paste it into a reply here.
> We can't do much troubleshooting without seeing the complete error message.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Alby" <Alby@discussions.microsoft.com> wrote in message news:30A66507-78D2-4F60-825A-D08D18182916@microsoft.com...
> >
> >
> > "Alby" wrote:
> >
> > Sorry, should have also said that there is an extra statement "
> > administrative prohibiton - relaying not allowed"
> >
> >>
> >>
> >> "Alby" wrote:
> >>
> >> I have exactly the same problem. Same text message, same error message but
> >> the authenication box IS checked. Any clues what to try next ?
>
>