Cannot send emails!!!!

Just got back from out of town, turned on My Computer (3 months old) and
could not send emails. (but can receive) Here's the message:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'yyyyy@ aol.com'. Subject 'Re: One more
poem', Account: 'Earthlink.net', Server: 'Earthlink.net', Protocol: SMTP,
Server Response: '550 Authentication required. Help at
http://www.earthlink.net/go/emailsettings', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79

This is a problem I have never encountered. Went to every place in my
computer I could think of, followed all the steps. Everything is as it
should be according to the help messages and also former responses to this
problem.

However I am able to send mail through Earthlink via WebMail. Hmmmm.

Please help if you can!!

Pan

http://kb.earthlink.net/case.asp?article=23490
http://kb.earthlink.net/case.asp?s=s...article=192059

pay particular attention to steps 8 & 12


--
Windows 7 RC
http://get.live.com/wlmail/overview
http://download.live.com/wlmail

"Pans" <Pans@discussions.microsoft.com> wrote in message
news:CB6D9F57-2595-4AF0-9DB3-39E2986E839D@microsoft.com...
> Just got back from out of town, turned on My Computer (3 months old) and
> could not send emails. (but can receive) Here's the message:
>
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was 'yyyyy@ aol.com'. Subject 'Re: One more
> poem', Account: 'Earthlink.net', Server: 'Earthlink.net', Protocol: SMTP,
> Server Response: '550 Authentication required. Help at
> http://www.earthlink.net/go/emailsettings', Port: 25, Secure(SSL): No,
> Server
> Error: 550, Error Number: 0x800CCC79
>
> This is a problem I have never encountered. Went to every place in my
> computer I could think of, followed all the steps. Everything is as it
> should be according to the help messages and also former responses to this
> problem.
>
> However I am able to send mail through Earthlink via WebMail. Hmmmm.
>
> Please help if you can!!
>
> Pan
>
>
>

Thanks for your response. I'll give it a try now.


"Dave" wrote:

> http://kb.earthlink.net/case.asp?article=23490
> http://kb.earthlink.net/case.asp?s=s...article=192059
>
> pay particular attention to steps 8 & 12
>
>
> --
> Windows 7 RC
> http://get.live.com/wlmail/overview
> http://download.live.com/wlmail
>
> "Pans" <Pans@discussions.microsoft.com> wrote in message
> news:CB6D9F57-2595-4AF0-9DB3-39E2986E839D@microsoft.com...
> > Just got back from out of town, turned on My Computer (3 months old) and
> > could not send emails. (but can receive) Here's the message:
> >
> > The message could not be sent. The authentication setting might not be
> > correct for your outgoing e-mail [SMTP] server. For help solving this
> > problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> > "I'm having problems sending e-mail" section. If you need help determining
> > the proper server settings, please contact your e-mail service provider.
> >
> > The rejected e-mail address was 'yyyyy@ aol.com'. Subject 'Re: One more
> > poem', Account: 'Earthlink.net', Server: 'Earthlink.net', Protocol: SMTP,
> > Server Response: '550 Authentication required. Help at
> > http://www.earthlink.net/go/emailsettings', Port: 25, Secure(SSL): No,
> > Server
> > Error: 550, Error Number: 0x800CCC79
> >
> > This is a problem I have never encountered. Went to every place in my
> > computer I could think of, followed all the steps. Everything is as it
> > should be according to the help messages and also former responses to this
> > problem.
> >
> > However I am able to send mail through Earthlink via WebMail. Hmmmm.
> >
> > Please help if you can!!
> >
> > Pan
> >
> >
> >
>

THANK YOU SO MUCH! I followed the second link to Earthlink & their Vista Mail
help page led me thru the steps one by one. Altho my final box/ step did not
look like theirs, I did what I could do and it took care of the problem.
Muchas gracias sir!

Pan



"Dave" wrote:

> http://kb.earthlink.net/case.asp?article=23490
> http://kb.earthlink.net/case.asp?s=s...article=192059
>
> pay particular attention to steps 8 & 12
>
>
> --
> Windows 7 RC
> http://get.live.com/wlmail/overview
> http://download.live.com/wlmail
>
> "Pans" <Pans@discussions.microsoft.com> wrote in message
> news:CB6D9F57-2595-4AF0-9DB3-39E2986E839D@microsoft.com...
> > Just got back from out of town, turned on My Computer (3 months old) and
> > could not send emails. (but can receive) Here's the message:
> >
> > The message could not be sent. The authentication setting might not be
> > correct for your outgoing e-mail [SMTP] server. For help solving this
> > problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> > "I'm having problems sending e-mail" section. If you need help determining
> > the proper server settings, please contact your e-mail service provider.
> >
> > The rejected e-mail address was 'yyyyy@ aol.com'. Subject 'Re: One more
> > poem', Account: 'Earthlink.net', Server: 'Earthlink.net', Protocol: SMTP,
> > Server Response: '550 Authentication required. Help at
> > http://www.earthlink.net/go/emailsettings', Port: 25, Secure(SSL): No,
> > Server
> > Error: 550, Error Number: 0x800CCC79
> >
> > This is a problem I have never encountered. Went to every place in my
> > computer I could think of, followed all the steps. Everything is as it
> > should be according to the help messages and also former responses to this
> > problem.
> >
> > However I am able to send mail through Earthlink via WebMail. Hmmmm.
> >
> > Please help if you can!!
> >
> > Pan
> >
> >
> >
>

You're welcome.
Glad you got it working.


--
Windows 7 RC
http://get.live.com/wlmail/overview
http://download.live.com/wlmail

"Pans" <Pans@discussions.microsoft.com> wrote in message
news:60D26DB6-5651-4794-A0F0-A3ECCF370361@microsoft.com...
> THANK YOU SO MUCH! I followed the second link to Earthlink & their Vista
> Mail
> help page led me thru the steps one by one. Altho my final box/ step did
> not
> look like theirs, I did what I could do and it took care of the problem.
> Muchas gracias sir!
>
> Pan
>
>
>
> "Dave" wrote:
>
>> http://kb.earthlink.net/case.asp?article=23490
>> http://kb.earthlink.net/case.asp?s=s...article=192059
>>
>> pay particular attention to steps 8 & 12
>>
>>
>> --
>> Windows 7 RC
>> http://get.live.com/wlmail/overview
>> http://download.live.com/wlmail
>>
>> "Pans" <Pans@discussions.microsoft.com> wrote in message
>> news:CB6D9F57-2595-4AF0-9DB3-39E2986E839D@microsoft.com...
>> > Just got back from out of town, turned on My Computer (3 months old)
>> > and
>> > could not send emails. (but can receive) Here's the message:
>> >
>> > The message could not be sent. The authentication setting might not be
>> > correct for your outgoing e-mail [SMTP] server. For help solving this
>> > problem, go to Help, search for "Troubleshoot Windows Mail", and read
>> > the
>> > "I'm having problems sending e-mail" section. If you need help
>> > determining
>> > the proper server settings, please contact your e-mail service
>> > provider.
>> >
>> > The rejected e-mail address was 'yyyyy@ aol.com'. Subject 'Re: One more
>> > poem', Account: 'Earthlink.net', Server: 'Earthlink.net', Protocol:
>> > SMTP,
>> > Server Response: '550 Authentication required. Help at
>> > http://www.earthlink.net/go/emailsettings', Port: 25, Secure(SSL): No,
>> > Server
>> > Error: 550, Error Number: 0x800CCC79
>> >
>> > This is a problem I have never encountered. Went to every place in my
>> > computer I could think of, followed all the steps. Everything is as it
>> > should be according to the help messages and also former responses to
>> > this
>> > problem.
>> >
>> > However I am able to send mail through Earthlink via WebMail. Hmmmm.
>> >
>> > Please help if you can!!
>> >
>> > Pan
>> >
>> >
>> >
>>

There is no way you were ever able to send using those settings, Pans.

Pans wrote:
> Just got back from out of town, turned on My Computer (3 months old) and
> could not send emails. (but can receive) Here's the message:
>
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was 'yyyyy@ aol.com'. Subject 'Re: One more
> poem', Account: 'Earthlink.net', Server: 'Earthlink.net', Protocol: SMTP,
> Server Response: '550 Authentication required. Help at
> http://www.earthlink.net/go/emailsettings', Port: 25, Secure(SSL): No,
> Server Error: 550, Error Number: 0x800CCC79
>
> This is a problem I have never encountered. Went to every place in my
> computer I could think of, followed all the steps. Everything is as it
> should be according to the help messages and also former responses to this
> problem.
>
> However I am able to send mail through Earthlink via WebMail. Hmmmm.
>
> Please help if you can!!
>
> Pan

I can not recieve emails through window mail, it say protocol 110 POP3 error,
or it does not respond at all, I need my emails.

"Pans" wrote:

> Just got back from out of town, turned on My Computer (3 months old) and
> could not send emails. (but can receive) Here's the message:
>
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was 'yyyyy@ aol.com'. Subject 'Re: One more
> poem', Account: 'Earthlink.net', Server: 'Earthlink.net', Protocol: SMTP,
> Server Response: '550 Authentication required. Help at
> http://www.earthlink.net/go/emailsettings', Port: 25, Secure(SSL): No, Server
> Error: 550, Error Number: 0x800CCC79
>
> This is a problem I have never encountered. Went to every place in my
> computer I could think of, followed all the steps. Everything is as it
> should be according to the help messages and also former responses to this
> problem.
>
> However I am able to send mail through Earthlink via WebMail. Hmmmm.
>
> Please help if you can!!
>
> Pan
>
>
>

Mary B. Please don't hijack someone else's post for your problem.
You problem is never exactly the same as the person's problem you are hijacking onto.
Start a new post and copy the error message exactly or we can not help.

"Mary B" <Mary B@discussions.microsoft.com> wrote in message news:23062B26-9562-42C0-8587-01A74B4B25EC@microsoft.com...
>I can not recieve emails through window mail, it say protocol 110 POP3 error,
> or it does not respond at all, I need my emails.
>
> "Pans" wrote:
>
>> Just got back from out of town, turned on My Computer (3 months old) and
>> could not send emails. (but can receive) Here's the message:
>>
>> The message could not be sent. The authentication setting might not be
>> correct for your outgoing e-mail [SMTP] server. For help solving this
>> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
>> "I'm having problems sending e-mail" section. If you need help determining
>> the proper server settings, please contact your e-mail service provider.
>>
>> The rejected e-mail address was 'yyyyy@ aol.com'. Subject 'Re: One more
>> poem', Account: 'Earthlink.net', Server: 'Earthlink.net', Protocol: SMTP,
>> Server Response: '550 Authentication required. Help at
>> http://www.earthlink.net/go/emailsettings', Port: 25, Secure(SSL): No, Server
>> Error: 550, Error Number: 0x800CCC79
>>
>> This is a problem I have never encountered. Went to every place in my
>> computer I could think of, followed all the steps. Everything is as it
>> should be according to the help messages and also former responses to this
>> problem.
>>
>> However I am able to send mail through Earthlink via WebMail. Hmmmm.
>>
>> Please help if you can!!
>>
>> Pan
>>
>>
>>

Right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)


"Mary B" <Mary B@discussions.microsoft.com> wrote in message news:23062B26-9562-42C0-8587-01A74B4B25EC@microsoft.com...
>I can not recieve emails through window mail, it say protocol 110 POP3 error,
> or it does not respond at all, I need my emails.